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Extended Stay America - Boise - Airport

2.0 of 5
2500 S Vista Ave, Boise, ID 83705
Hotel amenities
Extended Stay America - Boise - Airport
Ranked #25 of 56 hotels in Boise
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29 reviews from our community

    Trip type
Traveller rating
    12
    7
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Date Rating
1 review
1 of 5 stars Reviewed 22 May 2013 NEW via mobile

The room was dirty everything was sticky the floor was sticky the sinks have food in them it was just disgusting And the smell of everything was horrible. The room that I paid for no one told me but turned out to be a smoking room and they would not change it. I will definitely make sure to stay in... More

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Manager_11525, General Manager at Extended Stay America - Boise - Airport, responded to this review
24 May 2013

I appreciate you taking the time to write a review of your experience with us. It upsets me to hear that your the level of cleanliness in your room was unsatisfactory. I am sorry for your experience. As this hotel’s manager, I can assure you that I have addressed all of the cleanliness issues you brought to our attention with... More

Idaho
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 May 2013

I almost rated this as average, but really need to define this Hotel between average and poor... Staff was very nice, room fairly clean, but that said the halls are dirty and worn, lobby, elevator and other common areas just flat out dirty, sticky and again well worn. The advertised breakfast is little more than coffee, breakfast bars, and some... More

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Manager_11525, General Manager at Extended Stay America - Boise - Airport, responded to this review
3 May 2013

Thank you for taking the time to write a review of your stay. Your comments in regards to the friendliness of the staff are much appreciated; yet, I was disheartened to read that we did not meet your expectationswhen it came to cleanliness. In response, I have met with the staff, and we will be working on improving our cleaning... More

Hermiston, Oregon
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 11 April 2013

Thank you extended stay American. Room was nice, bed nice, really liked the "stocked" kitchenette. Erica was extremely friendly and nice to us. All the hotel staff either said hi or acknowledged us in the hall or outside when we passed them. Cudo's on customer service. Good coffee too.

Was this review helpful? Yes
See 2 more reviews by 734MarkH for Boise
Eleal, Guest Relations Manager at Extended Stay America - Boise - Airport, responded to this review
12 April 2013

Thank you for your great review of our property in Boise, Idaho. I'm so pleased to hear that we were able to provide you with a well-equipped room. I am also glad that Erica and the staff there provided you excellent service Thank you again for sharing your experience with us. We look forward to welcoming you back in the... More

Boise, Idaho
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 28 March 2013

I was surprised at how quiet my room was. I didn't even hear other rooms' doors close, which was a very pleasant surprise. The other thing that I usually don't care for are hotel pillows--but these were another pleasant surprise. It's not super fancy, but I didn't expect or really want that. The staff were awesome and I wish I... More

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Eleal, General Manager at Extended Stay America - Boise - Airport, responded to this review
9 April 2013

Thank you for taking the time to write a review of your stay. I'm so pleased to hear you’re your stay with us was as expected. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Twin Falls
2 reviews
5 of 5 stars Reviewed 19 March 2013

We have stayed with Extended Stay America twice now and we are now life long customers. The staff is always very friendly and helpful, the rooms are clean and well kept. They offer a kitchenette, which is so convenient when traveling so you don't have to spend a fortune eating out during your stay. I have stayed at 5 star... More

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Eleal, General Manager at Extended Stay America - Boise - Airport, responded to this review
20 March 2013

Thank You for the great review of our property in Boise, Idaho. I’m very happy to hear our staff you’re your stay with us even better. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

British Columbia
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 14 March 2013

Travelling to Las Vegas many times a winter we are always looking for good hotels in convenient places to stay - especially along I84. This one is greaaat!. The room was large (complete with kitchenette) very clean, and very pleasantly decorated (not fancy but nice). The hotel is only about 1 mile from I84 and there are numerous good places... More

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Eleal, General Manager at Extended Stay America - Boise - Airport, responded to this review
16 March 2013

Thank you for taking the time to write such a great review about our property. I am thrilled that you enjoyed your stay here with us in Boise. We look forward to welcoming you back on your next travels our way. More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 February 2013 via mobile

I checked in on 2-16-13, and was greeted very nicely by the gal at the front desk. She checked me in pretty quickly and let me know where everything was located throughout the hotel. The room was very clean and big. Lots of room and very comfortable. It was also very quite which I enjoyed. There is a pizza hut... More

Was this review helpful? Yes 1
Eleal, General Manager at Extended Stay America - Boise - Airport, responded to this review
2 March 2013

Thank you for your great review of our property. I'm glad that you enjoyed your stay here with us in Boise. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Boise, Idaho, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 January 2013

I have been coming here for years because they have always made me feel at home. My room has always been clean. I have gotten to know the staff and Erica the manager. They have always conducted themselves very professionally an that has made me feel safe an secure when I stay here. So every month I look forward to... More

Was this review helpful? Yes 1
Eleal, General Manager at Extended Stay America - Boise - Airport, responded to this review
9 February 2013

Thank you for your great review of our property. I'm glad that we are able to make you feel so welcome and at home. Thank you again for your review. We look forward to welcoming you back on your next visit home. More

Issaquah, Washington, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 26 November 2012

After staying one night what kept ringing in my head was something another reviewer had written - "you get what you pay for". So true about this place! While the staff were, frankly, surprisingly helpful and friendly for a dump like this, the place was worn down and rough, from the lobby to the rooms. When I would come out... More

Was this review helpful? Yes 1
See 5 more reviews by Kari D for Boise
Eleal, Manager at Extended Stay America - Boise - Airport, responded to this review
8 December 2012

"Thank you for taking the time to review your recent stay. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. I am eager to respond to your issue. Please know that we strive to provide our guests with a relaxing home away from... More

Whidbey Island, Washington
Top Contributor
77 reviews 77 reviews
54 hotel reviews
Reviews in 54 cities Reviews in 54 cities
96 helpful votes 96 helpful votes
2 of 5 stars Reviewed 9 November 2012

We were traveling w/ our dog & had stopped at numerous hotels in Boise. None of them took pets. Thankfully, this one did. The woman who checked us in was very nice, extremely helpful & eager to please. I appreciated her help. We were given a list of hotel rules which included emptying your trash. The pet fee was $25,... More

Was this review helpful? Yes
Eleal, General Manager at Extended Stay America - Boise - Airport, responded to this review
12 November 2012

Thank you for taking the time to review your recent stay. Given our company's commitment to superior guest service, it was great to read about your positive experience with our staff. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. You certainly have my sincerest apologies. The experience you described is truly regrettable. We strive to... More

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Additional Information about Extended Stay America - Boise - Airport

Also Known As:
Extended Stay America Boise
Extended Stay Boise
Boise Extended Stay
Address: 2500 S Vista Ave, Boise, ID 83705
Region: United States > Idaho > Boise
Amenities:
Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #25 of 56 hotels in Boise
Price Range:
Hotel Class:2 star (2*)
Reservation Options:
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