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Country Inn & Suites By Carlson, Hinesville

2.5 of 5
742 General Stewart Way, Hinesville, GA 31313
Hotel amenities
Country Inn & Suites By Carlson, Hinesville
Ranked #7 of 13 hotels in Hinesville
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31 reviews from our community

    Trip type
Traveller rating
    7
    10
    4
    2
    8
Date Rating
Madison, Mississippi, United States
1 review
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 18 March 2013

We have stayed here 3 or 4 times in the past few years while visiting my son and daughter-in-law. The staff is pleasant, the breakfast is usually good and the room is clean and comfortable. There are new people in the breakfast area now, but prior to this visit the same lady had been there and my husband liked to... More

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Asheville, North Carolina
1 review
4 of 5 stars Reviewed 21 February 2013

I recently moved from the Hinesville, GA area and decided to stay at the Country Inn & Suites. The morning I was checking out with my husband, 5, 3, and 1yr old children I realized all of my spare diapers were parked at the old house with the Uhaul and I had nothing to put my 1yr old in!!! The... More

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cx_hine, General Manager at Country Inn & Suites By Carlson, Hinesville, responded to this review
25 February 2013

Comfort, Quality and Price, have to be three of the most important things when traveling and THANK YOU for noticing we provide them all. It is so great to hear when a guest is happy and enjoyed the stay. I will share your comments with the team, especially Kristi and we hope if you are in the area you will... More

Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 19 January 2013

In my last review more than a year ago, I vowed never to return to this hotel. My son is stationed at one of the nearby military installations and an emergency brought me back to the area. My preferred hotel located about 45 minutes away was booked, and II did not have a lot of time to compare rates at... More

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cx_hine, Front Office Manager at Country Inn & Suites By Carlson, Hinesville, responded to this review
20 January 2013

We are thrilled to hear you enjoyed your stay here with us! Thank you for your wonderful remarks on the changes we have put in place thus far. We look forward to welcoming you back soon! More

Brunswick, Georgia
1 review
5 of 5 stars Reviewed 30 December 2012

My husband and I enjoyed our stay thoroughly. All the staff was friendly and courteous. Room was clean and beds very comfortable. AWESOME hot breakfast one of the best I ever had at a hotel. Lots of amenities included with the rate you pay which is great!

Was this review helpful? Yes
cx_hine, Front Office Manager at Country Inn & Suites By Carlson, Hinesville, responded to this review
9 January 2013

Thank you for your positive remarks and we are very happy to hear you enjoyed your stay here! We look forward to welcoming you back soon! More

Hinesville, Georgia
1 review
4 of 5 stars Reviewed 9 December 2012

I stay in this hotel at least once a week for business. The staff never fails to make me feel welcome after a long day of work and travel! Like every hotel, some rooms are better than others. I tend to prefer the 2nd floor rooms. The mattresses and pillows in this hotel are AMAZING!! I'm always resentful that I... More

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cx_hine, Front Office Manager at Country Inn & Suites By Carlson, Hinesville, responded to this review
10 December 2012

We appreciate you taking the time to fill out a survey. We are thrilled to hear you enjoy your stay here with us. Yes, we have replaced the old sheets and towels with new sets. Also, if you prefer a specific room or floor please let the front desk representatives know and we will do our very best to get... More

New York
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 25 November 2012

Have stayed here last few years. Had been staying at Comfort Suites in the same area but left there when it became less well maintained. Beginning to see the same issues at this property with facilities not always in working order and carpets and linens need A few rooms on third floor have some water damage that never seems to... More

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cx_hine, Front Office Manager at Country Inn & Suites By Carlson, Hinesville, responded to this review
28 November 2012

We appreciate you taking time to fill out a survey about your stay at our hotel. On behalf of me and the entire staff at Country Inn and Suites we apologize for the inconveninces you experienced during your stay. I will address these issues of the carpet and linens with our GM/Owner and we will be working diligently to correct... More

Toledo, Ohio
1 review
1 of 5 stars Reviewed 10 August 2012

We had traveled all day, I had some work on the computer, at 11:30 I pulled back the covers to find I had to sleep on Sand paper. My husband is a traveling sales man, we have stayed at some pretty bad places in the last 13 years, but this tops the list. Most other things seemed ok, but bad... More

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cx_hine, Front Office Manager at Country Inn & Suites By Carlson, Hinesville, responded to this review
13 September 2012

We appreciate your feedback. I apologize for the inconvenience during your stay here with us. We have been working diligently to remove all of our old sheets and replace them with new sheets. We hope you will give us a second chance to make it right! More

Martinez, Georgia, United States
1 review
3 of 5 stars Reviewed 24 July 2012

The bed sheets and towels were terrible, for 95.00 dollars a night We were not pleased with them at all. Very unpleasant sleeping on sandpaper.The staff was pleasant.We only stayed one night and we arrived very late and left before check out.The breakfast looked fine.We dicided to get something alittle fresher.

Was this review helpful? Yes
cx_hine, Front Office Manager at Country Inn & Suites By Carlson, Hinesville, responded to this review
13 September 2012

We appreciate your feedback. I apologize that your experience here with us was unpleasant. We have corrected the following issues - replaced old sheets with new ones and removed all unusable towels. We hope that you will give us a second chance to make things right! More

Jacksonville, Florida
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 15 May 2012

First, the positive things. The breakfast was outstanding with real scrambled eggs, ham slices, corned beef hash, waffles, etc. The hostess was great, keeping everything well-stocked. The breakfast here beats other surrounding hotels. Check-in was simple and the front desk clerk was friendly. She missed my hint that I liked the third floor on a prior stay and put us... More

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See 2 more reviews by Oaklnfan for Hinesville
cx_hine, Front Office Manager at Country Inn & Suites By Carlson, Hinesville, responded to this review
13 September 2012

We appreciate your feedback regarding your stay here with us at Country Inn and Suites - Hinesville, GA. We have corrected the issues with both the towels and sheets. I also spoke with our laundry person about putting frayed or unusable towels on the shelves for our housekeepers to put in the rooms. We have changed out the old sheets... More

Norfolk, Virginia
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 30 March 2012

This was my third stay here. Property is well cared for, but it is starting to show some wear & tear. Biggest problem was our so-called confirmed online reservation was changed - apparently by the onsite manager! And not just ours, but other customer's reservations as well. I suggest investing in a call directly to the hotel to be SURE... More

Was this review helpful? Yes 1
See 2 more reviews by headhoser for Hinesville
cx_hine, Front Office Manager at Country Inn & Suites By Carlson, Hinesville, responded to this review
13 September 2012

I know it's been several months since you posted your review but I wanted to apologize for the inconvenience during your stay here with us.Thank you for the feedback. Unfortunately, sometimes when our hotel is full the room will still show available online when it's actually not available in our system but I am working diligently to make sure that... More

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Additional Information about Country Inn & Suites By Carlson, Hinesville

Also Known As:
Country Inn Hinesville
Hinesville Country Inn
Address: 742 General Stewart Way, Hinesville, GA 31313
Region: United States > Georgia > Hinesville
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 13 hotels in Hinesville
Price Range:
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Warm Welcomes at our Hotel's Location in Hinesville, GeorgiaWhether you're visiting for business or leisure, the Country Inn & Suites Hotel near Fort Stewart offers an ideal mix of comfortable rooms, modern amenities and friendly service—all at an affordable price. Recent renovations show throughout our hotel, from our outdoor pool with a Redwood Sauna and barbecue grills to our on-site Fitness Center and our spacious rooms and suites. We also offer free high-speed Internet access for your convenience. At the Country Inn & Suites Hinesville Hotel, we are proud to be a Government-Preferred hotel with a great Federal Rooms program, and we are located just a mile from Fort Stewart Army Base. For fun day trips to the coast, our hotel's Hinesville, Georgia location is also an easy drive from downtown Savannah and Tybee Island. ... more   less 
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Country Inn & Suites By Carlson, Hinesville
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