The room was acceptable. I'd ask for a second floor room though. While this hotel has interior corridors, the first floor rooms have a sliding glass door with easy access to the parking lot. I'm not a big fan of the motel style rooms.
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Thank you so much for taking the time to share your feedback on your recent stay at the Holiday Inn- Columbus, GA. We certainly understand that you may feel more comfortable in a second floor room. We are thankful to say that we have not had any problems, as far as criminal activity with the downstairs rooms with the sliding...
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This was my second stay at the Holiday Inn. I was roomed near the side of the highway. I was awaked at 4:30am by doors closing, trucks & cars reviving up. The carpet on the floor had stains that really need to be addressed... I will be looking for another place to stay next time in Columbus...
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I am terribly sorry about your latest experience at the Holiday Inn. Please accept our sincerest apologies in regards to other guests were making noise outside of your room. Please know that we are conducting research on the stains in your room that we've obviously missed. We greatly appreciate you bringing these matters to our attention! Again, I can assure...
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This place is an antique and not up to today's standards or expectations. The rooms are very small as well as the bathrooms. It's one of those old two story motels but the rooms open out onto inside hallways rather than outside ones. We had a welcome basket with crackers, fruit, water, and candy but there was no refrigerator to...
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Dear guest,
Thank you for your feedback on your recent stay at the Holiday Inn- Columbus. Please know that we take a great deal of pride in the hotel and the level of customer service our staff provides; therefore, I CANNOT APOLOGIZE ENOUGH for the experience you had during your stay with us!
Please know the facility was completely renovated...
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We stayed here for over two weeks while relocating to GA for a military move. The breakfast staff should all be given raises. They were probably the most pleasant hotel employees I have ever met (and with my family having stayed in hotels for over 100+ days this year we have had significant chances to encounter plenty of hotel staff)....
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On behalf of the entire staff, please except our sincerest apology for the inconveniences you experienced during your stay at the Holiday Inn in Columbus, GA.
Please know, we take your concerns seriously, it is our job to ensure your stay is pleasant and our goal is to exceed your expectations. We have discussed these concerns with our staff accordingly...
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The hotel was easy to get to. The place looked great clean and well kept. The front desk person (young black man) forgot his name was the most helpful, understanding and had the Customer Service skills beyond his years. He helped us get the military discount for the room and gave my kids and I breakfast vouchers. The breakfast was...
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On behalf of the entire staff of the Holiday Inn, thank you so much for your kind comments and thank you for being our guest! I will make certain the gentleman you are referring to reads this. I know he would greatly appreciate your comments. I will also make certain his Supervisor is made aware of your kind comments. Again,...
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I stay in this hotel once a year and it has progressively gotten better. Vast improvements have been made over the years from carpet, paint, fixtures, televisions, beds etc. Holiday Inn has been working hard on this hotel. a good nights stay at a good price. I would recommend this hotel for stays in Columbus. Keep a close eye out,...
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We cannot thank you enough for your kind comments! We are honored to have you as our guest every year and certainly look forward to having you for years to come! Thank you so very much for the great plaque. We proudly have it displayed on our wall of fame! Thank you again! Happy Holidays and we look forward to...
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My husband booked this room for a race near Ft. Benning, which was a quick 15 minute drive away. So location was great, right off the highway, and within perfect distance to the base. We traveled all day, and didn't arrive for check in until 11pm. We were exhausted and the front desk person, while friendly was painfully slow. We...
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We stayed here when we moved here to GA. Not too bad. The room was clean as well as the bathroom. Beds were VERY comfortable! Loved them! Staff was friendly and helpful! The floors were a bit outdated and need to be redone, but overall nothing really bad to say about it. We were here for 5 days and didn't...
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Thank you for your comments; however we do not want your stay to be "not bad" we want you to have an excellent experience. The next time your travel needs brings you to the Columbus area, please allow us the opportunity to redeem ourselves. I would be honored to personally oversee your reservation. Thank you for your feedback and keep...
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this hotel is old ,nasty ,and filthy !!! Our room had hair (from someone else ) all on pillows. Thank god I travel with my own linings. Woke up to a spider crawling(total nightmare) lamp shades had unknowingly stains on it . My husband thought something was crawling on him and he is a very laid back . He doesn't...
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On behalf of the entire management staff, I would like to express our upmost sincerest apologies for the unpleasant experience you had during your visit in September! Please know that we have very high expectations for our staff to provide excellent service! When visiting our hotel or any other hotel please be certain to make the staff aware of any...
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My family and I stayed at this location for 3 days. We had several rooms booked and although the rooms are smaller than those you get at the newer Holiday Inns, the beds at this location are AWESOME! And the best part? The entire hotel is a NON-SMOKING facility.
Each room has a new flat-screeen plasma TV and a coffee...
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Thank you so much for your kind review! We are sorry about the long corridors; unfortunately being so close to the airport, the hotel was not permitted to add floors to the property, so unfortunately or fortunately being the largest hotel in town, sometimes you may experience a little walk. The next time visiting, please be sure to request to...
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45 Reviews
45 Reviews
12 Reviews
