We were passing by and It was almost 10PM, We just needed a place to rest our head. I checked their website and called the hotel directly, The front clerk Daniel told me the same price as the website, He asked me if I want to reserve it, I told him, we were close by and would show up shortly....
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checked in...and out in 5 minutes...there was a reason the price was so cheap....room was unclean and comforter was stain...they didnt have a crib as requested...desk persons response was to give me directions to the nearest kmart.
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Dear Valued Guest,
I am so sorry to learn of your poor experience & have thoroughly traced the cause of the problem beginning with our housekeeping department up to and including our front office team. I have re-trained our brand cleanliness standards to our team and shared your feedback to ensure any repeat occurrences are avoided. My front office team...
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Great customer service, always joyful and smiling. Will go the extra mile to make you comfortable. Defintely a home away from home. And enjoy breakfast with the big smile on Mrs. Peggy's face.
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This motel is located on Okeechobee Blvd.. Therefore much traffic noise. Ask to be located on the back of motel. Rooms are not soundproof. Could hear kids running and crying for most of the night. Not very restful when on a long trip. They have breakfast. The room could use some sprucing up. Personally do not like sink in room....
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Nice place for the price, Breakfast was good, although 9:00 o'clock is early.
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The building is a bit old and a reform would be welcome. But the rooms are big and clean. Unfortunately they don't have a refrigerator inside.
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Room was very clean and smelled fresh. Well equipped with microwave, small fridge, coffee pot, tea, blow dryer, ironing board. Ample complimentary breakfast menu. Pool small and in the back of the hotel. Helpful, courteous staff. Right next to Sweet Tomato Restaurant. Room key got you 10% off. Stayed two nights. Returned the following week for one night.
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Room was very clean, bathroom was spotless, everything smelled fresh and clean. Pool was very well maintained. This is one I will return too!
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Our room was really smelly damp and moist. TV wouldn't work. Called the front desk 3 times and she told us she didn't know what to do. Told her about the dampness of the room and she said to turn on the air, which had been on. They ended up taking $15 off of our room rate. I would never...
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I am so sorry to learn of the unfortunate circumstances which had affected your experience at our location. Just yesterday we had spoken with an individual affiliated with your party having further discussed the issues that had occurred while sharing our immediate actions taken and plans to ensure avoidance of a similar issue moving forward. Our top priority is your...
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From the time I called and asked a few questions to Rick to the greetings and easy check-in everything was great. You can tell the pride your employees have in their job and the way they treat their guests.
Another great experience with La Qunita. You choose your employees well. They make your company shine well above others and they...
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