A few inconveniences. Not enough elevators. Wifi and cell coverage in hotel was very frustrating. Shower design put water all over floor. Small rooms. Frustration. They checked our group out because of rate Chang and had to re check in for no reason. $20 parking Otherwise, great location. Very nice. Breakfast was better than most. Great location to city center

Lucky to see this quality with our budget. Excellent. lobby small and in a rush in the morning. Other than that we Loved their continental breakfast. New concept and over all outstanding. Price, value, quality, location, service excellent.

We enjoyed our stay at this hotel. It is a modern hotel with a small lobby located in downtown West Palm Beach. It was a very busy weekend due to Sunfest but the staff seemed to do a great job keeping up with it all. The rooms are modern and nicely appointed. Not a particularly long walk to City Place... More

Spent the weekend here in April and was very pleased with everything. New, modern, very convenient to downtown, easy walk to Clematis St and the marinas. The staff was terrific. Very busy and very helpful. Nice breakfast in the morning, nice lobby-lounge area in the evening. Even had a piano player one evening. Shuttle available to take you anywhere downtown... More

My husband and I stayed here for one night. We had an enjoyable time. The staff was very hospitable. They had a shuttle that could take you to most places downtown West Palm Beach. We were also able to walk to many places as well. The downside is that it is a small hotel with a limited number of rooms.

I spent a night last week at the Hyatt Place, I was in town to attend an int'l economic forum. The hotel was selected and paid for by someone else, so I cannot rate value. The staff were friendly on check-in and allowed me to check-out at 1pm instead of noon the following day, giving me time to complete an... More

Stayed there two weeks, everything was as expected. Got a good deal on extended stay, I think they offer lower prices over 6 nights. Location couldnt be any better, walking distance from Cityplace. Room looked brand new or recently upgraded, staff was very helpful. Only two minor comments: - parking fee is a bit high for $20/day, at least in... More

This was my first stay at a Hyatt Place, and I have to say that I was impressed with the room layout. There was a nice size sectional sofa, a work desk, a big flat screen TV, and a refrigerator. And the beds were comfortable too. The hallway to my room was well lit--I hate dimly lit hallways. The free... More

I booked the #1 rated hotel here on tripadvisor, only to have my friend who lives in West Palm tell me I made a mistake. She said the area is not safe and in an industrial park. I have no idea where that picture with a "lake" was taken, because there was certainly no lake when we drove by it... More