We arrived in a chilly night about 8:00PM with exausted infants and it took a while to the frontdesk staff on duty open the door to us. Helpfulness was a missing issue in that hotel. We were by your own to carry your luggage to the room. Room was large and comfortable but needs repairs and a better cleanliess. There... More

The staff at this hotel is great to work with. We brought a large group on a very busy weekend, and they were nothing but pleasant all the way. Every one of the staff members was cheerful and helpful (and I know they were stressed, but, it didn't show). The rooms are clean, beds are very comfortable and the breakfast... More

The hotel room was very quiet, clean and comfortable. The complimentary breakfast was good. The shuttle has too many runs in the AM. We waited 45 min. and finally walked to the convention center. It was good any other hour of the day. They fixed a sink drain problem the same day I reported it . The area seemed fine... More

Down to earth friendly, (call you by name), without being stuffy. Bent over backwards helpful and resolved problems immediately. Free shuttle, free full breakfast (healthy too), free internet. Clean, good size rooms. OH! Even free snacks like Beer and wine! What more do you need? Now I have to go and figure out how I can move in for good. More

We were in town for three nights for my sister's wedding and booked the 2-bedroom suite to accommodate my husband, two kids, and me. The bedroom sizes were decent and each came with its own full bathroom. In addition, there was a sizable living area and fully equipped kitchen. Overall, a great set-up for a very condensed trip. What worked... More

We stayed here pre-cruise on Dec 9 and 10, 2011. The cruise package included parking for the week. The room was large and included a small living room area with 42 inch LCD TV, kitchen with microwave, fridge, coffeemaker, small stove, sink. The kitchen was furnished with plates, glasses, coffee mugs, and silverware. The bed was a King and there... More

I have stayed at this hotel several times. Excellent downtown location. Not the best area for walking at nite, however the hotel is very nice and clean. I found the breakfast to be the best of all the Residence Inn which I have stayed. Incredible choices. One block away is the downtown shuttle bus, so there is no need to... More

This is the worst Residence in i have ever stayed. I have stayed in many of them all around the country. The rooms were dirty, the beds very old with and with an " u "shape. The bath tubs and carpets were stained, but the worst thing is how rude and impolite people from the front desk and how absolutely... More

We booked the sleep and sail package and stayed the night before our cruise last week. The one thing missing from this hotel is a valet to park your car. The parking lot is across the street, so it isn't difficult to park your car, but the last hotel we stayed at prior to a cruise had a valet and... More