Staff make or break a hotel. At the Crown Plaza, Westshore, Tampa they make it with abundance. Good welcome. New bar area, which also serves food, very good with great atmosphere and excellent service. Free shuttle was very useful, taking us to restaurant a couple of miles away with "Bob" the driver telling some enjoyable quips. Can WALK to good...
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We booked this hotel as our post cruise stay because the information we had received from the internet was that this location had a shuttle from the cruise port. When we disembarked the cruise and called them we found out this information was incorrect. We ended up having to take a taxi that cost us over $20. When we arrived...
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Dear Guest,
Thank you so much for writing a review from your post cruise stay. I do remember speaking with you and your family and it was our pleasure to assist you in making sure your entire trip was pleasant and enjoyable.
Once again, thank you for your feedback and we look forward to your return in the future.
Melissa...
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I stayed here 3 nights for a business trip in Tampa. Room was very clean with contemporary furnishings. There are a few areas for hotel improvement though - 1) wait for the complimentary airport shuttle was rather long (50 minute wait with 2 phone call requests) 2) During my second night I received a mild electrical shock from the wall...
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Dear Guest,
Thank you for your honest feedback regarding your recent stay. We understand it can be difficult to give constructive criticsm but greatly appreciate it as it helps us to better improve our guest satisfaction.
I apologize for the lack of miscommunication while staying at our property. It is not typical to wait more than 10 minutes for an...
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Good location near airport. Great staff. Great price.
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Dear Guest,
Thank you for taking the time out of your busy schedule to write a review on our hotel. We are glad you had a great stay and we look forward to seeing you on future travels.
Melissa Golub
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Stayed here for three nights over New Year's. It is a beautiful hotel with great views from our room. The pool area is large - actually larger than the photos on the website looked. We got complimentary breakfast each morning (not sure why).
Bar is under new management as of 12/31/2011. Also valet is new, as of 12/31/2011. Valet drivers...
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Dear Guest,
Thank you for your wonderful review about our property. On December 31st, we did open our new restaurant and bar, Mojito as well as added valet parking. We have received a lot of feeback on ways to better suit our guests needs thus the reason for the two additions. We are pleased it made an impact on your...
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I was in Sarasota FL for two nights on business on my way back to the BVI from Connecticut, but realized I had a 6AM flight out of Tampa the next morning. Rather than drive 1.5 hours and have to hassle with the car return at 4 AM in the morning, I decided to stay the last night in Tampa...
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Dear Guest,
Thank you so much for your wonderful review regarding your last minute trip. We pride ourselves on delivering the best sevice possible to our guests and try to accommodate each guest to best suit their needs.
We hope you are able to travel back to Tampa in the future and possibly stay awhile longer to enjoy all Tampa...
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We enjoyed this hotel. Nice room and comfortable bedding. The hotel is close enough to walk to good restaurants including P.F. Changs. The hotel shuttle will also take you to the International Plaza which has a great outdoor venue as well as excellent dining and shopping.
The breakfast that we enjoyed the next morning was very good. The hotels also...
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Dear Guest,
Thank you for taking the time to write a review from your recent stay with us. We appreciate you providing feeback which will assist other travelers in making hotel accommodations to best suit their needs.
We are pleased you enjoyed your stay and look forward to seeing you on future travels.
Melissa Golub
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This recently renovated mid-range hotel had a five star appeal. We recently hosted a wedding rehersal dinner for our son / daughter-in-law for a group of 50. The service combined with a great room rate, flexable accomadations and the atmosphear of a casual yet modern outdoor lounge area, made this event a smashing sucsess. The food was delicious and the...
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Dear Guest,
Thank you for your kind words about our hotel and staff. We greatly appreciate feedback from our guests that had the opportunity to experience all different aspects of what our property has to offer. From rooms to catering to banquets, we pride ourselves on making sure our guests have an excellent time while at our property.
We look...
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We stayed the night before a cruise out of Tampa, and we loved the room...only complaint was no room darkening curtains?
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Dear Guest,
Thank you for taking the time to write a review of your stay with us. We are pleased you had a great stay but apologize for the shades in the room. Our guest rooms do have 2 shades, one allows some light in and the other is for complete darkness and privacy. We hope you had a great...
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I was a guest earlier this week (Christmas week) at this hotel -- it is nicely located right near I-275, I-4, and Tampa Airport. The staff was most professional and helpful, and all acted to ensure my visit was excellent. They have a nice pool, nice lobby, excellent on-premise restaurant, and free parking, with easy access. The room was very...
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