We have stayed here on three different occasions. This was not as good as the first two. Our tub leaked onto floor from rust. Room Key did not work well. Staff was nice. Wifi only available in lobby. Breakfast was ok

We are staying right now and we are here sitting wondering why a beautifully landsacaped hotel, with waterfalls, killer views of the pool, beautiful building...and roomy rooms is not a place we want to come back. We don't underatand why the doors of the rooms have a gap and they are scratched and dirty. The nice jetted tub is moldy... More

The hotel looks nice in the lobby an exterior but the room was a let down. The hotel served its purpose. We were visiting St. Augustine and stayed here overnight. The room that we were in smelled of mold. It had a very strong odor and the linens were dingy. Just thankful I was only there overnight.

This hotel looks great from the outside. It is old on the inside. They do not have wireless internet in the rooms. It is available on the first floor only. The room we stayed in had an old tube style TV. The picture was not very good. We stayed on the 3rd floor, at about 6:30am the people beside us... More

They say pets only on third floor this is not true we stayed on the fifth floor on march 24 an 25 2013 dogs barked all night staff did nothing about it our AC did not work friday night but was fixed sat. our door would not not lock was fixed ice machine was broken on fifth an on fourth... More

I can officially say that this was one of the worst hotels I have stayed in. It starts off when my husband called a week ahead of time to make sure that the rooms were smoke free, as well as DOG free. I am severely allergic to both !!! They told him that they kept all dogs in the rooms... More

We've been going back and forth to my parents' house for yrs and we always see this hotel from Interstate 95 and me and my hubby would always say that next time, we just have to try this hotel. And so we did, and OMG, what a dissappointment! I expected this hotel to look magnificent inside as it is outside.... More

We stayed at this hotel for a weekend to go to the St. Augustine Celtic Music Festival. There is a lot to recommend this place, and I am at a loss to explain the mixed reviews that have been left by others. The room we had was spacious, clean and comfortable. Every staff member that we encountered was friendly and... More

We stayed at this property during a quick visit to St. Augustine, it was "bike week" so hotel rooms were hard to find. The good: decent bed, relatively quiet and friendly front desk staff. The bad: room door lock broken, toilet backed up on arrival, horrible continental breakfast, poor/weak shower, broken ice machine, out of the way location and an... More