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Extended Stay America - Fort Lauderdale - Cypress Creek - Park North

2.5 of 5
1401 W. McNab Rd, Pompano Beach, FL 33069 (Formerly Extended Stay Deluxe - Ft. Lauderdale - Cypress Creek - Park North)
Hotel amenities
Extended Stay America - Fort Lauderdale - Cypress Creek - Park North
Ranked #21 of 35 hotels in Pompano Beach
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47 reviews from our community

    Trip type
Traveller rating
    15
    8
    9
    4
    11
Date Rating
Cotacachi
Senior Contributor
29 reviews 29 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 9 May 2013

Staff is very accommodating ... although they only refresh the room once a week, all amenities are available at any time ... from more dishwasher soap to fresh towels. The breakfast is rather scant ... coffee and packaged muffins ,,, with fresh apples and oranges and some kind of packaged protein bars .. packets of oatmeal that the dog liked... More

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sarasota
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 6 May 2013

Probably the best front desk service I have seen at a hotel at any price. I have stayed at 5 star hotels and did not receive the service she provided. She was a shorter, dark haired woman who I believe was the manager. She helped me print out something from my coputer as they didn't have a business center then... More

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Colorado Springs, Colorado
1 review
5 of 5 stars Reviewed 25 April 2013

This is our 4th year, (2-3) week stay every year and we enjoy it . We really appreciate the management, staff and maintenance crew, they truely make us feel welcome and they have always accommodated us to the max, which is why we keep returning. I personally want to thank Ms. Diane, for the last 2 years she has honestly... More

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Manager_11525, General Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Park North, responded to this review
29 April 2013

Thank you for taking the time to write such a great review on your recent stay with us. We are glad that you liked our specious rooms and enjoyed the staff, including Diane, Yvette and Judy. It is so rewarding to know that you have stayed with us four times and are ready to come back! We look forward to... More

Vancouver, Canada
1 review
2 of 5 stars Reviewed 3 April 2013

I stayed during spring break so I had no other options. I travel constantly and this place was by far the worst place I've ever stayed. I wore a suit every day and I was reluctant to sit anywhere. The sheets were clean In one of the beds but the other had hair all over the sheets. Housekeeping was once... More

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Eileen R, Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Park North, responded to this review
8 April 2013

I appreciate you taking the time to write a review of your experience with us. The cleanliness problem you described is not acceptable, and I sincerely apologize for your experience. We continually work to improve our hotel, so I really appreciate your feedback. If you would like to discuss this further, please do not hesitate to contact me at fcp@extendedstay.com.... More

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Chicago, Illinois
Contributor
11 reviews 11 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 31 March 2013

This was our second year 2 month stay. Our room was very clean and updated, the exterior was very inviting, and the management and staff made you feel like home and could not do enough for you. The pool was kept very clean, however, the pool area could have been attended to more frequently. Smokers left their butts on the... More

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See 6 more reviews by Pomp41 for Pompano Beach
Eileen R, Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Park North, responded to this review
8 April 2013

Thank you for staying with for the second year in a row. We are glad you are satisfied with your stay and keep coming back. We do not take your business for granted and truly appreciate staying with us. We hope to see you again next year! More

Auburn Hills, MI
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 29 March 2013

You can pretty much expect a clean room and fair prices in this location. I stayed at a busy time of the year where rates were sky high all over town. The king room was spacious and well cleaned and many improvements were made since my last stay. The updates were nice and made it feel homey and new. The... More

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Eileen R, Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Park North, responded to this review
8 April 2013

Thank you for taking the time to write such a great review regarding your stay with us. We are glad that you like the updates and enjoyed the staff including Diane and our Maintenance staff. We hope to see you again the next time that you are in the area! More

Onalaska, Wisconsin
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 27 March 2013

We booked this hotel almost a year in advance for a cruise trip, 3 king rooms in advance for 4 days pre cruise and for 2 weeks later 3 days post cruise. Check in was smooth and the staff was wonderful, very helpful and got us settled in. The rooms were clean, some of the furniture was a little worn,... More

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Eileen R, Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Park North, responded to this review
8 April 2013

Thank you for taking the time to write a review of your stay. I am so disappointed that the second stay was not as enjoyable as the first stay. Please accept my apology. I am grateful for the feedback you provided so we are able to continually improve our hotel. If you would like to discuss this further, please do... More

Ottawa, Canada
1 review
1 of 5 stars Reviewed 21 March 2013

The hotel was not what we expected from the photos. We checked into our hotel late at night and found a room that obviously had been a smoking room at some point, but, had never been refreshed. The smell was entrenched in the carpet and furniture so much so that I kept my bags closed for the four days of... More

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Eileen R, Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Park North, responded to this review
8 April 2013

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that you received a smoking room at check in. I also apologize regarding the cleanliness of the room. We will work hard to ensure that smoking preference is granted as much as possible. We would like to make this... More

Medford, Oregon
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 March 2013

My husband and I stayed at this location while visiting in Feb. The staff was extremely nice and seemed to go out of their way to help with anything we needed. I was also impressed with how clean our room was. We travel often and stay in hotels a lot, and it was nice to stay at an affordable clean... More

Was this review helpful? Yes 2
Eileen R, Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Park North, responded to this review
3 April 2013

Thank you for taking the time out of your busy schedule to write such a great review regarding your stay with us. We do not take your business for granted and appreciate you staying with Extended Stay Hotels. We hope to see you again the next time you are in the Fort Lauderdale / Pompano Beach area. More

La Crosse, Wisconsin, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 20 February 2013

I was unimpressed with the housekeeping and front desk staff, as well as the housekeeping. HOWEVER... We talked to the morning manager/owner and she was able to help us. She ensured us that our next visit would be better. For the great price, we would be willing to chance it again. We stayed based on the low price, not the... More

Was this review helpful? Yes
Eileen R, Manager at Extended Stay America - Fort Lauderdale - Cypress Creek - Park North, responded to this review
28 February 2013

Thank you for taking the time to complete a review of our property here on Trip Advisor. I apologize that your stay was not 100% enjoyable. I will review your comments with both the front desk and housekeeping team members so that we can make improvements. We hope that you will give us another chance in the future to earn... More

Extended Stay America - Fort Lauderdale - Cypress Creek - NW 6th Way
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Additional Information about Extended Stay America - Fort Lauderdale - Cypress Creek - Park North

Also Known As:
Extended Stay Deluxe Ft. Lauderdale - Cypress Creek - Park North Hotel
Extended Stay Pompano Beach
Pompano Beach Extended Stay
Address: 1401 W. McNab Rd, Pompano Beach, FL 33069 (Formerly Extended Stay Deluxe - Ft. Lauderdale - Cypress Creek - Park North)
Region: United States > Florida > Pompano Beach
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 35 hotels in Pompano Beach
Price Range:
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Fort Lauderdale - Cypress Creek - Park North
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