My daughter booked our stay for 7 nights at the Poly. She took the least expensive room offered, a garden view. I was unable to use a pin code to obtain a discount although i tried three times. I arrived first, around 12:30 pm and checked in. My daughter had asked for a renovated room on either the first or... More

Great hotel on the rail! Great for traveling with young ages because the hotel is not noisy, pools close at 11, and yet you have great views from the rooms! We liked the location. The dining options in the meal plan were self serve. Only you can decide if that will work for your family vacation. We booked the dinner... More

I went to Disney World to enjoy the all nighter at Magic Kingdom for Memorial Day weekend. Because of that, I checked out of the Polynesian and planned to stay all night at Magic Kingdom (which was open for 24 hours straight). I lasted until 3:00 AM. Because my plane was leaving at 7:00 AM, I decided not to take... More

Arrived Sunday June 2, driving down from GA. Had completed online checkin with two longhouses specified, Tokelau and Samoa. Upon checking in I discovered that they had placed us in Raratonga, good location but with a wonderful view of the parking lot. Not good, asked sweetly if they could check the two buildings I had requested and lo and behold,... More

This is a great resort. It has excellent dining, nice pools, clean rooms, and excellent service. It has free transportation to all the theme parks of Disney World. Free wifi, and DVD rentals, which is nice for kids and adults if you just want to relax in the room. A very picturesque lobby welcomes you as you walk in the... More

We took advantage of online check in prior to leaving home. Once we got to the hotel, we were greeted by the front desk cast member and handed a folder with our keys and hotel info. The whole process took less than 5 minutes. Our room was in the Rarotonga building, which had been recently renovated. The new look is... More

My family of 5 recently stayed at the Polynesian and we were totally impressed. First of all we were greeted by two employees before we even stepped inside the resort and ushered right into check in. To our surprise our room was ready at 11:00 am, and we were given room 2828 which was recently renovated and right next to... More

I am a HUGE Disney fan PERIOD. Unfortunately, the magic only gets less magical. I expected better, especially since I was staying here. I was greeted nicely when I drove up to security. Only to my surprise, they sent me straight to valet, sure valet is great, but if they are going to charge they should tell you first, not... More

I couldn't have asked for a better, more convenient hotel considering the monorail was upstairs in the main house. Fireworks can easily be seen from the beach areas. However, the investments in the resort were disappointing. No hot tub could be found. Pool promptly closes at 11pm (only two pools.) Renovated rooms were very well done and spacious, but king... More