We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 342 Orlando hotels »

DoubleTree by Hilton Orlando Downtown

3.5 of 5
60 South Ivanhoe Boulevard, Orlando, FL 32804 (Formerly Sonesta Hotel Orlando Downtown)
Hotel amenities
Ranked #218 of 342 hotels in Orlando
3.5 of 5 stars 54 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

54 reviews from our community

What travellers say about this hotel
  • Room service(5)
  • Very nice(5)
  • Lobby bar(3)
  • Coffee maker(3)
Traveller rating
    12
    16
    9
    13
    4
Only show reviews for Family (10) | Couples (14) | Business (15)
Date Rating
EconMom2
Jacksonville, Florida
Contributor
11 reviews
4 helpful votes
3 of 5 stars Reviewed 28 January 2012
2
people found this review helpful

Had some trepidation after reading the reviews of this hotel--most of what has been said (negative) was true. Hotel is an older property and I was awakened by a train at five in the morning. Hotel is off of I-4 but out of the way from any activities and although I was told that there were restaurants just a few... More

Was this review helpful? Yes
Tony Lucca, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review
5 February 2012

Thank you so much for your review. We are sorry that we did not meet your expectation during your visit regarding the train noise , I am glad to hear that you found our staff friendly and courteous. Regarding the area restaurants there are a wide variety within 2 to 3 miles of the hotel and we also provide complimentary... More

LoveTravelingOn
BirminghamAL
Top Contributor
56 reviews
30 helpful votes
5 of 5 stars Reviewed 28 January 2012

This is my sixth stay of 5 days at this hotel since July. The govt. agency picked this place for our group project and I'm glad they did. Yes, it is beside the interstate and that makes it convienent. Yes, it is beside the railroad tracks that run through the edge of downtown. Shutting the room darkening curtains cuts down... More

Was this review helpful? Yes
Tony Lucca, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review
5 February 2012

Thank you so much for your kind comments about your visit with us. We are very happy that you found your stay enjoyable. Our staff members pride themselves on outstanding service and will be very appreciative to hear your comments. Our chef continues to be creative with new menu items and is always coming up with delicious creative meals. Once... More

MsKartman
Ottawa, Ontario
Senior Reviewer
7 reviews
2 of 5 stars Reviewed 12 January 2012

We (my husband, my 9-year old son and myself) stayed at this hotel, not by choice, but it was included in a timeshare pre-presentation package we received. (I think it was more or less a ploy to make sure that the timeshare option would look more appealing compared to a hotel stay). Anyway, this hotel is very noisy and rooms... More

Was this review helpful? Yes
Tony Lucca, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review
24 January 2012

Thank you so much for your comments on your stay with us. We are sorry that you did not find the rooms up to your expecations along with the noise challenges you had with the trains. I was happy however to see that our staff provided you with good customer service during your stay. You will be happy to hear... More

Travellers are raving about these Orlando hotels

Crowne Plaza Orlando Downtown
3.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d87900?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Embassy Suites Orlando Downtown
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d223082?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Doubletree by Hilton Orlando at SeaWorld
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d85452?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Grand Bohemian Hotel Orlando, Autograph Collection
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d125397?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
DoubleTree Suites by Hilton in the Walt Disney World Resort
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d216488?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
JMSprague
Palm Beach Gardens, Florida
Senior Reviewer
8 reviews
4 helpful votes
2 of 5 stars Reviewed 7 January 2012

Just after unpacking a family of 4 planning a 3 night stay, we noticed a large patch of black mold on the ceiling just above the AC. It had been previously painted over and was now bleeding back through. We notified the staff and they were willing to make repairs. As it was late in the day, I asked that... More

Was this review helpful? Yes
Tony Lucca, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review
10 January 2012

Dear Mr Sprague, Thank you very much for your feedback during your stay with us. Our team sincerely apologizes that we fell short of meeting the standards that you expect from any Doubletree Hotel. We have reviewed your comments with the appropriate excecutive committee members and have repaired the problems you encountered. If your travels bring you back to the... More

poppingupdaisies
Vero Beach, FL
Senior Contributor
25 reviews
11 helpful votes
3 of 5 stars Reviewed 4 January 2012

This is my second stay at this hotel. This will be my last stay at this hotel. My first trip I wrote a review regarding the paper thin walls, and incodsiderate clientele that partied all night in my hallway and the local train that ran at 1 in the morning. The saving grace was the staff. I met Doris, Anne,... More

Was this review helpful? Yes
Tony Lucca, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review
6 January 2012

Thank you so much for your response on you most recent stay. I am glad that you were happy with our staff at the hotel with the exception of one and apologize for this. I was out of the office over the holiday and was sorry to hear that you did not get the prompt attention promised. I understand your... More

Jeff M
Columbia, South Carolina
1 review
2 of 5 stars Reviewed 4 January 2012

Room was not made for two days. Large bags full of trash and pizza boxes were left in the hallway for some reason - for 36 hours! Smelled terrible. Also - all drink machines were empty on every floor - was told room service closed early but I could visit the bar for a can of diet coke - went... More

Was this review helpful? Yes
Tony Lucca, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review
6 January 2012

Thank you so much for your comments. It is obvious that we let you down in most categories during your stay. We would like an opportunity to make this up to you on your next visit, for this is not the type of service or experience we provide at all and unfortunately was an exception without excuse. During that time... More

En W
New York
1 review
1 of 5 stars Reviewed 3 January 2012

I am really very disappointed and angry because what happened during my stay in Doubletree orlando downtown. I was hilton gold and loyalty member, 12/19/2011-12/29/2011 My wife and me travelled to Folrida, I made a reservation like this 12/19/-12/20 doubletree orlando downtown, 12/20-12/21 DoubleTree Suites by Hilton Hotel Melbourne Beach Oceanfront, 12/21-12/23 Doubletree by Hilton Grand Hotel Biscayne Bay ,... More

Was this review helpful? Yes
gpizzy
Atlantic City
Contributor
14 reviews
14 helpful votes
4 of 5 stars Reviewed 2 January 2012

We stayed at the Doubletree for two nights in December to attend the Champs Bowl. We are snow birds and diverted to Orlando with a car loaded with bags and a bike on the car rack. The hotel was easy to find and upon arrival were greeted by a super friendly staff managing the arrival area. They recommended keeping the... More

Was this review helpful? Yes
Tony Lucca, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review
3 January 2012

Thank you very much for your positive comments during you recent stay with us. We are glad you enjoyed your stay and the view from your room on our Hilton Honor floor. I am glad you took advantage of our complimentary shuttle service as it is one of the many reasons that we are chosen as the place to stay... More

Ebanpaiku
2 reviews
2 of 5 stars Reviewed 1 January 2012

It's very rare that I get motivated one way or another to write a review. I travel a lot (platinum priority club, gold SPG, silver hilton), and usually nothing stands out enough one way or another to get me to write, but this hotel is just too noisy! Like many have already mentioned, doors slam really loud, walls are thing... More

Was this review helpful? Yes
Tony Lucca, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review
3 January 2012

Thank you very much for your response, I am truly sorry that the train noise did keep you up as well as a false alarm that was recorded that night. Our staff member should have been more attentive with you and clearer, we will revisit and ensure that an inconvience like this does not happen again. In the future should... More

Jean K
Lombard, Illinois
Reviewer
4 reviews
4 of 5 stars Reviewed 31 December 2011

The area around the hotel is perfectly fine. My husband and I walked to several area locations and never had any issues. As with any hotel you hear your neighbors coming an going due to the heavy hotel doors opening and closing. There are train tracks near by, but I did not notice any trains during the night. This hotel... More

Was this review helpful? Yes
Tony Lucca, General Manager at DoubleTree by Hilton Orlando Downtown, responded to this review
3 January 2012

Thank you so much for your postive comments about our hotel and downtown Orlando. You are right there is plenty to see with a great variety of restaurants. I am glad that Carlos gave you a nice tour and told you about some of the popular areas. We will share your comments with our team members and hope in the... More

Travellers who viewed DoubleTree by Hilton Orlando Downtown also viewed

Crowne Plaza Orlando Downtown
3.5 of 5 stars 109 Reviews
Orlando, Central Florida
CHECK RATES! ABS:HotelCheckRates-d87900?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Hilton Orlando
4.5 of 5 stars 715 Reviews
Orlando, Central Florida
CHECK RATES! ABS:HotelCheckRates-d1382900?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Embassy Suites Orlando Downtown
4.5 of 5 stars 206 Reviews
Orlando, Central Florida
CHECK RATES! ABS:HotelCheckRates-d223082?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 342 hotels in Orlando, ranked by popularity »

Been to DoubleTree by Hilton Orlando Downtown? Share your experiences!

Write a Review Add Photos Add Videos

Is DoubleTree by Hilton Orlando Downtown your business?

  • Manage your listing
DoubleTree by Hilton Orlando Downtown
Show the lowest price for this hotel* (from our partners)
CHECK RATES!