Westgate Lakes Resort & Spa (Orlando, Florida) - Resort Reviews

Address: 10000 Turkey Lake Road, Orlando, FL 32819

Region: United States > Florida > Central Florida > Orlando

Amenities:

Bar/Lounge Business Centre Fitness Centre Free Parking Children Activities Kitchenette Pets Allowed Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#178 Family Hotels in Orlando

Price Range: €

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Westgate Lakes Resort & Spa in Orlando, Florida, provides guests all the comforts of a fully furnished home with accommodations ranging from studios to large four-bedroom spacious suites, all within minutes of Orlando’s world-class theme parks and tourist attractions, as well as many family-friendly restaurants. A nonsmoking Orlando resort, Westgate Lakes Resort & Spa is pet friendly, allowing pets under 60 lbs. With a variety of onsite amenities, Westgate Lakes Resort offers something for everyone! ... more less

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Also Known As:: Westgate Lake Resort Spa; Westgate Lake Resort; Westgate Lakes Resort Spa; Westgate Lakes; Westgate Lakes Resort; Westgate Resort Orlando; Westgate Lakes Florida; Westgate Lakes Hotel Orlando; Westgate Lake Resort Orlando; Westgate Lakes Resort & Spa Orlando, Florida

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1,742 reviews from our community

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SpidyMD

New York

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

2 helpful votes

“Above and beyond”

Reviewed 21 May 2013 NEW

This was actually my second stay at Westgate. I returned to it, because on my first trip my family and I had a great stay. On this occasion I was in town for a huge conference. The hotel from the start was impressive. Check in was smooth and I was escorted to my building, where I found out they put... More

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ceo1978

2 reviews

Reviews in 2 cities

“perfect with kids!”

just returned from a week at this resort and overall was VERY happy. we arrived at 12 on saturday ( check in was 4) and we were checked in immediately and given our room ( a two bedroom on the fifth floor of the 500 building) at first they gave us a first floor room and i told them that... More

Betsy913

Oviedo, Florida, United States

4 reviews

1 helpful vote

“Great experience”

Reviewed 18 May 2013 NEW

I'm a Westgate Owner and decided to try out this resort for a weekend. From the moment we got there to the moment we left, my husband and I had a wonderful time. The room was clean, it had everything we needed and I felt very comfortable. Everyone was very friendly and helpful. It's location is so close to anything... More

See 3 more reviews by Betsy913 for Orlando

Thank you for being an owner and sharing your experience at Westgate Lakes Resort & Spa. We were pleased to know you had a good time and we met all your expectations. It's good to hear you found the room clean and it was equipped with everything you needed. Most of our units have full kitchens and living room areas... More

sindybw

Bensalem, Pennsylvania

1 review

“Stay Away from this place”

Reviewed 17 May 2013 NEW

I own two time shares and traded one to stay at Westgate .BIG MISTAKE I was told this was a five star resort. HAH...Westgate must of paid someone to get a five star rating. To start off the rooms are old and need renovations desperately. When we checked I was told this was a good room but the view was... More

Was this review helpful? Yes 2

Thank you for your feedback on your vacation at Westgate Lakes Resort & Spa. We appreciate your taking the time to share your experience with us. Please accept our apologies for the lack of follow up and service. Your comments have been shared with members of our management team so they are aware of your experience. Rest assured this is... More

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T3wity

“Horrible Experience”

Reviewed 17 May 2013 NEW via mobile

I am currently staying at Westgate Resorts Orlando for the first time. When we first checked into our room, I was dissatisfied with the overall look of the room. They are old and in desperate need of renovation. They are nothing like the pictures on the website. I have three small children and their feet are black and dirty from... More

Was this review helpful? Yes 1

We appreciate you sharing your experience with us about your visit to our resort. If you are still here please contact our Front Office Manager and allow us to correct anything we can to make your visit an enjoyable experience. The last thing we want is to have unhappy guests vacationing with us. We honestly do not have many pest... More

Parocks1123

3 helpful votes

“Worst experience ever!!!!!”

Reviewed 13 May 2013 via mobile

I stayed here with my family for a week Friday to Friday. We were in Orlando to visit the parks and that is the only positive thing about this place they are close Disney, universal, and sea world. From the start it was horrible. We were given a room that had not been renovated and was old and had a... More

Was this review helpful? Yes 3

Thank you for taking time to give us feedback. You are correct, we are centrally located close to all the theme parks. We are currently renovating all the units at the resort. However, the improvements are being done building by building. We regret that you received one that is still slated to be updated. Depending on how you booked, since... More

Tarmsead

Pittsburgh, Pennsylvania

“Just plain awful”

Reviewed 12 May 2013

First, let me preface this by stating I've been a Westgate owner since 2007. With that being said, I must express my extreme dissatisfaction with this resort. After check-in, I was escorted to a representative who told me I had to sign up to receive my updated owners card to have access to all the new owner amenities. He stated... More

Thank you for sharing your comments on your visit. Our representatives are glad to be able to update our guests and owners on the current updates and changes to the resort. We apologize if you felt uncomfortable- it is not our intent to do that. Our complimentary shuttle is run by a third party, but you should not have had... More

D T

Florida

“Paradise on earth~!”

Reviewed 9 May 2013

We were delightfully surprised and pleased with the serenity and cleanliness of this resort! Was looking forward to using the spa but (for whatever reason) they ADD on an additional 20% fee for 'services'. Whatever that means. That was a deal-breaker for us. The pools were sparkling and everyone was friendly. Our stay went without a hitch until the very... More

We appreciate you taking the time to review Westgate Lakes Resort & Spa. It pleases us greatly to hear that you found it to be "Paradise on earth". We apologize for the situation you had regarding the tour. If you would like to speak with us further about the tour presentation guide, please call us and ask for the Resort... More

Rock23chick

Harrogate, United Kingdom

Contributor

19 reviews

Reviews in 11 cities

8 helpful votes

“Lovely stay”

Reviewed 8 May 2013

My uncle booked this place for myself and my mum from his points with some group or other. I thought it was amazing, the room was enormous and it looked out to the pool which was lovely. My mum complained a bit because they wouldn't come and clean every day because we weren't owners but other than that it was... More

See 3 more reviews by Rock23chick for Orlando

Please thank your uncle for us for booking at Westgate Lakes Resort & Spa. As you found, we offer spacious units, a complimentary shuttle to the attractions, and friendly and willing staff. Our housekeeping will do a small midweek cleaning halfway during a week's stay. We hope you had a chance to visit the onsite restaurant, the Smokehouse Grill, home... More

MMJeJona

Miami

14 reviews

11 hotel reviews

Reviews in 6 cities

33 helpful votes

“Couldn’t be more pleased with Westgate Lakes Resort & Spa”

It was time to go back to Orlando for a few days, to escape from the everyday routine. I brought my parents with us, so I began looking for a large resort room that could accommodate everyone in order to have quality family time. I found the perfect accommodations at the Westgate Lakes Resort & Spa. The past reviews have... More

See 5 more reviews by MMJeJona for Orlando

We appreciate you and your family staying with us at Westgate Lakes Resort & Spa. It's always nice to hear you had an pleasant experience, from check in to check out. The 4 bedroom units really do have square footage rivaling some houses, with full kitchens, washer & dryer and room for up to 16. Yes, we are renovating units... More

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Westgate Lakes Resort & Spa Reviews, Orlando, Florida

Westgate Lakes Resort & Spa

1,742 reviews from our community

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