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Hyatt Regency Grand Cypress

4.0 of 5
1 Grand Cypress Boulevard, Orlando, FL 32836
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Hyatt Regency Grand Cypress
Ranked #70 of 328 hotels in Orlando
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1,643 reviews from our community

Traveller rating
    918
    456
    147
    79
    43
See reviews for
Families
680
 
Couples
369
 
Solo
50
 
Business
245
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Houston, Texas, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 22 May 2013 NEW

The check in was a problem booked the room 2 months in advance but they gave my room to another guest and I had to wait another 30 minutes till a room was cleaned. Hyatt charged my credit card twice. House keeping walked in at 9:30 in the morning with out warning. Water pressure so low had a hard time... More

Was this review helpful? Yes 1
England
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

We stayed her for almost 2 weeks in April/May 2013. We had stayed here before, back in Feb '99 - so we were keen to see what changes had been made. Overall really pleased with the stay. Obviously in the intervening period between stays, we have visited many other hotels and resorts and this is very highly rated in comparison... More

Was this review helpful? Yes 1
Sunderland, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 19 May 2013 NEW

We stayed here as we'll as a cruise for our silver wedding it was fab. Location inside Disney world so easy to reach all if the parks. Food was a little expensive, also drinks were around the pool. Gorgeous 9 hole golf course on site which we used a couple of mornings even though I'm not a golfer however my... More

Was this review helpful? Yes 1
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review
21 May 2013

Happy 25th wedding anniversary ! We thank you for choosing our hotel and letting the Trip Advisor readers know that our hotel was the "icing on the cake" How sweet it is ! Steven M Ballot Guest Relations Hyatt Regency Grand Cypress Steven.Ballot@Hyatt.com More

Warrington, Pennsylvania
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 19 May 2013 NEW

I visited this hotel on a business trip. The lobby was average, check in was easy especially since I received an email from the hotel for web check in prior to arriving. I received a follow up email when my room was ready with my room number. Upon check in I was offered a glass of champagne. The room was... More

Was this review helpful? Yes 1
Purcell, Oklahoma
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

This hotel doesn't disappoint. It's a great way to relax. We decided to go off for a long weekend and just relax. Sitting by the pool by day and eating at Hemingways by night is what we needed. Thanks for a wonderful weekend.

Was this review helpful? Yes 1
HeeBee4, Guest Relations Manager at Hyatt Regency Grand Cypress, responded to this review
21 May 2013

Short and to the point, when you want to get away for the weekend and relax by the pool and have a great meal at night, this is the place to do just that. Our 800,000 gallon lagoon pool along with our our heated pool have 12 waterfalls that create a very relaxed atmosphere. We now have a new pool... More

Dresher, Pennsylvania
Contributor
12 reviews 12 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

This review is long overdue as it has been almost 2 years since my stay here; but I am thinking of returning next month and it reminded me that I owed them a review. Stayed here several nights on business in 2011. I am used to travel so I have expectations, but am not overly critical. I think I am... More

Was this review helpful? Yes 2
HotelManagerHRGC, General Manager at Hyatt Regency Grand Cypress, responded to this review
19 May 2013

Dear bluwater 11, Thank you for your very complimentary review on our hotel. I realize that you discussed a stay experience from two years ago and I wanted to let you know that while Henry has moved on, we have many other "Henrys" here who will be happy to make sure that you have a wonderful stay. I am also... More

Hurricane, West Virginia
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 17 May 2013 NEW

I was quite disappointed in this hotel. But I was comparing it to the JW Marriott Grand Lakes which was head over heels nicer for about the same price - one of our favorite places to stay in Orlando. The Grand Cypress rooms were average at best. The design of the bathroom was not conducive for women putting on makeup,... More

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See 2 more reviews by Diana O for Orlando
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 16 May 2013 via mobile

The hotel is amazing however you have to pay $20 facilities charge plus tax a day & $13 plus tax for parking per day. I was hugely disappointed by this as we were staying for 13 nights it did add up and we were not told about this fee. The hotel, grounds & pool is beautiful. Bedrooms are spacious and... More

Was this review helpful? Yes 1
Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 16 May 2013

I stayed here for a conference. This hotel caters to families but I did not feel like it was overrun with kids. There is an adult only pool as well as a pool for kids. I would stay here again on business and I would also recommend this hotel for families visiting Disneyworld.

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USA
Top Contributor
101 reviews 101 reviews
16 hotel reviews
Reviews in 28 cities Reviews in 28 cities
55 helpful votes 55 helpful votes
1 of 5 stars Reviewed 15 May 2013

I'm a CEO of a technology business that results in worldwide business travel more than 180 nights per year. One of the occupational hazards is the occasional bad experience, fortunately they aren't a common experience as much as they are the exception. I have also been a loyal Hyatt customer for most of those years, for the most part my... More

Was this review helpful? Yes 9
See 14 more reviews by P K for Orlando
HotelManagerHRGC, General Manager at Hyatt Regency Grand Cypress, responded to this review
19 May 2013

Dear P K, Again, I appreciate your comments and as you know, I have communicated with you in person, by phone and by email to express my sincerest apology for the experience that you encountered last Wednesday evening. I hope that our attempts to rectify and appease you for the inconveniences have been successful and that we have restored your... More

 
 
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Additional Information about Hyatt Regency Grand Cypress

Also Known As:
Hyatt Regency Grand Cypress Hotel
Hyatt Regency Grand Cypress Hotel Orlando
Hyatt Orlando
Hyatt Grand Cypress
Orlando Hyatt
Grand Hyatt Orlando
Hyatt Regency Orlando
Hyatt Regency Hotel Orlando
Hyatt Hotel Orlando
Hyatt Regency Grand Cypress Orlando, Florida
Address: 1 Grand Cypress Boulevard, Orlando, FL 32836
Phone Number:
Region: United States > Florida > Central Florida > Orlando
Amenities:
Bar/Lounge Business Centre Fitness Centre Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotels in Orlando
#26 Luxury Hotels in Orlando
#35 Business Hotels in Orlando
#47 Family Hotels in Orlando
Price Range: €€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Discover one of Orlando's most inviting escapes, Hyatt Regency Grand Cypress. The outstanding array of resort amenities filling our resort creates an amazing retreat for families and business travelers, alike. Play golf and tennis, swim, sail, or treat yourself to a massage. Savor a meal prepared by our renowned chefs – cuisine ranges from authentic southwestern fare to fresh sushi and a sumptuous American buffet breakfast daily. Our family-friendly resort offers an ideal location adjacent to Disney World – kids of all ages will love exploring area attractions. When it comes time to relax, return to our resort, where you always find legendary Hyatt service and smiling staff waiting to welcome you. ... more   less 
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Hyatt Regency Grand Cypress
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