Upon arrival, we noticed a window screen on top of a shrub...(this should've been our first clue). The registration clerk was like a robot. She checked us in and handed us the keys to our room - no smiles, no small talk, and NO indication that remodeling was taking place right above our room. As we were approaching the elevator,... More

I paid for a room we were on our way to Disney. My daughter came in after midnight and turned the lights on I was in bed. There were Bed Bugs crawling all over the bed. We caught some of them and I went down to the front desk. Not only was the guy rude and ugly about it he... More

Room was nice, bed and pillows very comfortable. Pool was great. Price was great. It would have been nice to see smiling faces or be spoken to. With the exception of the lady in the breakfast room, and the young lady who checked us in, no one was nice. Everyone there seemed to hate their job and took it out... More

I travel to Ocala 9 or 10 times a year,I stayed at your hotel mar 4/5/6/2011out early 3/7/2011,there was a $60.00 charge om my master card for incidentials. i charged nothing, i was told the credit would be given back to my card in 5 to 7 day,today is 3/15/2011. still no credit. i will never stay at your hotel... More

I came here for the HITS horse show for a total 16 day stay. Slight misunderstanding about room sizes and amenities could well have been on my end. I expected a big enough room for a longer stay with microwave and refrigerator, but to guarantee that type of room would have been 25% more money. My room was quite small,... More

I have gotten used to staying in the brand new Fairfield Inns with the cushy beds and brand new decor. This hotel is above average, but it's just not brand new. It is clean, but could stand to have the carpets replaced in the hallways. The beds are comfy, but not those new, cushy beds. My room was very clean.... More

Stayed one night on our way to Miami. We are fans of Marriott and try to stay there whenever practical, if for no other reason than to maintain our Gold status and earn points. I know that Fairfield Inn is far from a high-end Marriott, but that's no excuse for not maintaining some standards. First of all, there was not... More

Better bargains elsewhere. Staff was friendly enough but obviously not busy enough. As overall cleanliness of hotel was lacking and several mechanical items were broke (ice machine, door locks and toilet). Basically the hotel needs updating and hire a new staff that is more hospitable to the traveling public. Left with the feeling that we were a bother... More

This is usually the last night on the road before we reach our home in southern Florida. It is a very comfortable hotel with a good hot breakfast in the morning. We have never beem disappointed. After we check in we go to our favorite Mexican restaurant nearby. More