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All 59 Naples hotels

BEST WESTERN Naples Plaza Hotel

2.5 of 5
6400 Dudley Drive, Naples, FL 34105-3849
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69%
Ranked #38 of 59 hotels in Naples
Most recent review
5 of 5 stars Reviewed 18 June 2013
Lynn F Orlando, Florida
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341 reviews from our community

    Trip type
Traveller rating
    84
    145
    67
    28
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Date Rating
Orlando, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 18 June 2013 NEW via mobile

Very kid-friendly. Heated pool, hot belgian waffles, hard boiled eggss, cereals, milk, juice, fresh coffee, donuts, pastries, toast, biscuits & gravy, oatmeal, and fruits...you can't beat it! GREAT price, can't complain. They were still finishing up the renovating, adding new flat screen tv's and painting exterior areas. The location is perfect, near I-75 and all your shopping needs are close... More

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2 reviews
4 of 5 stars Reviewed 17 June 2013 NEW via mobile

Location is perfect right of I-75 exit 107. Room was clean, cold air & quiet air unit. Bathroom had plenty of room to move around, excellent water pressure & no problems with water temps. Friendly staff & accommodating. We were able to check in early & late checkout was available. Room fridge/micro worked like a charm! Pool was heated, so... More

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Chicago, Illinois
Senior Reviewer
8 reviews 8 reviews
2 of 5 stars Reviewed 15 June 2013 NEW

I stayed for days however I was disappointed at some of their advertised features.The laundry is very old, outdated, rusty, only 2 small washers, dryers take hours to dry.I tryed to use their inadequate computer station and the printer was down the entire time & the 1 computer had problems too.Mgmt.did not seem to be addressing the problem. Why, printers... More

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See 7 more reviews by Crystal S for Naples
Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this review
17 June 2013

Crystal, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are going to add more computers to the business center in... More

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Miami, Florida
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 13 June 2013 NEW

We make it a habit to visit Naples at least once a year. We have stayed in this hotel at least 4 times in the last 3 years. They always have a friendly staff and the rooms include a mini fridge and kitchenette (some rooms have the big fridge and stove). The hotel is about 10 minutes away from Naples... More

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Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this review
17 June 2013

Thank you for completing the survey regarding your recent stay at our property. Your continued business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will... More

Tamarac, Florida
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
Reviews in 23 cities Reviews in 23 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 19 May 2013

Stayed here two nights with my wife and my mother in law who had her own room. The staff was friendly. the rooms had some minor cosmetic issues but overall a great experience. The interior second floor balcony that overlooks the lobby has been walled in but the drywall has not been painted yet. Part of the parking lot is... More

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See 4 more reviews by Florida_Traveler1966 for Naples
Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this review
20 May 2013

Thank you for completing the survey regarding your recent stay at our property. We are currently making renovations to our hotel and am glad to hear that we didn't interrupt you during your stay. We are replacing the carpet. We are also adding more modems through out our property to make the wireless faster for our guest. There isn't any... More

Plant City, Florida, Usa
1 review
2 of 5 stars Reviewed 14 May 2013

Front desk very friendly and looks newly remodeled. Two best things Pool was perfect temperature. Carpet needs cleaning/replaced. Rooms and hallways need to be aired out and Frabreesed. Had an unpleasant musky odor. Breakfast choices could be expanded to include a fruit or more healthy choices. All other employees could take a lesson from front desk as to develop customer... More

Review collected in partnership with Best Western

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Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this review
16 May 2013

Thank you for completing the survey regarding your recent stay at our property. We are in the process of installing all brand new carpet in the hotel and cant wait to finish the renovation to better satisfy our customers. I'd like to apologize for the staff that didn't meet our standard when it comes to customer service. Thank you so... More

Tampa, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 May 2013

We stayed with a soccer team. Several families had to switch rooms because the carpets were wet from a recent cleaning and the rooms smelled musty/moldy. I kept our window and door open 24/7 and the smell never went away. The pool was green - needed to be brushed and the pool furniture was cracked. The elevators were sketchy and... More

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Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this review
8 May 2013

Thank you for completing the survey regarding your recent stay at our property. I'd like to apologize for the cleaning and repairing of the carpets. We are currently working to replace all carpet in the hotel. We would also like to apologize for the disturbance of heavy traffic flow in the parking lot during the busy weekend. To avoid this,... More

Berlin, Maryland
Contributor
13 reviews 13 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 28 April 2013

We went down for business, as we are relocating to the area. The gentleman at the front desk every morning was very nice. The room was clean, although I didn't care for the shower, as it was wheel chair accesible and left for a soaked floor every time we showered. We had a nice size room, 2 double beds. Non-smoking,... More

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See 3 more reviews by A K for Naples
Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this review
29 April 2013

Thank you for completing the survey regarding your recent stay at our property. First, I want to apologize for the internet. During your stay we did make updates to our bandwidth which caused the connections to black out for a small limited time. Our internet is up and running. FASTER THAN EVER. Glad we were able to accommodate you with... More

Yukon, Oklahoma
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 22 April 2013 via mobile

We had a family emergency and the staff all the way from maintenance to management went above and beyond. I would definitely stay here again and recommend it to anyone. People always leave a review when it's bad, but I wanted to make sure these people/business got the good recognition they deserve!

Was this review helpful? Yes 1
Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this review
24 April 2013

Thank you for completing the survey regarding your recent stay at our property. Here at the Best Western Naples Plaza Hotel we try and go out of our way to accommodate our guest. I am very happy to hear we were able to do that for you while staying with us. Your business is very important to us and we... More

Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 21 April 2013 via mobile

We stayed for a night for a sports tournament. We were on Fourth floor and suppose to be non-smoking but hallway smelt of smoke, ashes all up and down floor. Room didn't have smell though. Staff was very courteous at check in, laundry facility was good, location is near lots if restaurants and shopping. Rate was fair for the room.... More

Was this review helpful? Yes
Best_WesternNP, Manager at BEST WESTERN Naples Plaza Hotel, responded to this review
22 April 2013

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More

 
 
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Additional Information about BEST WESTERN Naples Plaza Hotel

Also Known As:
Best Western Naples
Naples Best Western
BEST WESTERN Naples Plaza Hotel Florida
Address: 6400 Dudley Drive, Naples, FL 34105-3849
Phone Number:
Region: United States > Florida > Southwest Gulf Coast > Naples
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
#35 Family Hotels in Naples
Price Range:
Hotel Class:2.5 star (2.5*)
Reservation Options:
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