The hotel is very nicely presented and the staff was all friendly attentive. The decor is very modern and inviting. Very quiet in spite that they were sold out while we were there. The rooms are large for South Beach Hotels, impeccably clean, but the shower! The shower would have to be the best shower I have ever had! Just... More

Don't go here if you are business or solo traveler. Also don't go here if you want to be stolen by the hotel staff (they stole several clothes from me). More

Stayed at this hotel in December 2011. We had several problems with the room, moved to different room but staff were not friendly or helpful. It seems the more you pay, the poorer the hotel. Rooms were not clean and several problems with checking in and final invoice. Contacted hotel 3 times but never received a response from them, had... More

My favorite! in SOBE Just returned from a great weekend get away from South Beach. Very nice Hotel, excellent service, front desk staff were most helpful and attentive. Great rooms - suites, we were celebrating my girlfriend's birthday, we loved the hotel. We hope to return in May.. More

Am belatedly catching up on some reviews - we stayed in May11 for 4 nights . Loved most things about the hotel but there were a few little things that let it down to give the full 5 stars . Lovely modern hotel , near the action but not right in amongst it - which we were glad about as... More

This is not really a hotel when on business, but reasonably good service and reasonably friendly staff. Nice rooms. Nevertheless they fully charged the 6th night (which was cancelled 24h before) out of a +5.000USD bill, also the minibar was never refilled (although told many times), the airco was making a lot of noise (as we mentioned a couple of... More

This hotel gets an excellent rating from me all day long. The staff was AMAZING. Everyone was welcoming and eager to serve. Check-in was smooth and we had two bottles of water dropped off to our room soon after we arrived. My boyfriend surprised me and proposed and little did I know he was working with the staff for months... More

This was our first visit to the Z Ocean Hotel, but it won’t be our last. We found the hotel to be the ideal spot for a relaxing weekend escape from the Northeast cold. Joanne at the front desk was warm and welcoming as we arrived late on a Thursday night. The first thing we noticed was the quiet that... More

I stayed at this property last July for a romantic visit to Miami Beach. I thought the property was in a great location and I found the room to be spacious and well laid out. There were a couple of hiccups with housekeeping and Priority Club perks. As many others mentioned, room upgrades for Priority Club platinum members are non-existent.... More