Despite everyone's negative reviews, my husband and I found Ocean Surf to be an adequate hotel. We found the front desk people to be very helpful and friendly no matter who was at the desk. Yes, a few of them spoke limited English, but they were still polite and pleasant. When it came to our room, it was an average... More

Had reservations. They already were paid, but wanted a $50 deposit from each person to even get the key. Key didn't work. Maid let us in (psycho maid btw). We advised that the room was dirty, she became angry and aggressive. When I say dirty I mean there was sand, food, ashes on surfaces. We noted cigarette burns on everything... More

We were going to a wedding and booked 3 nites. So filthy, smelly, carpet torn up, cigarette burns on lamp (non-smoking hotel), food on table, DISGUSTING. We could not stay even one night and since I booked by Orbitz in advance, they don't want to give MY money back. This hotel should be shut down. It gives a bad view... More

The location is amazing for clubbing, shopping, & easy beach access. As far as the room goes it's cheap so your getting what you pay for. If your plans are to be out I'd suggest it for those trying to keep money in their wallet, but if your in Miami for spa experience, room service & five star treatment this... More

This was the worst hotel i have EVER seen in my life, and i do a lot of traveling. Booked this hotel for 3 nights in March for a vacation. This was a mistake and a nightmare. This place isnt even suitable for cockroaches. I wouldnt even stay at is place if it was free it was that bad. The... More

FIrst we were over charged for an unclean hotel, that smells of pee, with useless staff!! I have stayed in many cheap hotels none have even been this terrible! The unsanitary conditions are not even the worst part!! While we were out someone came into our room (clearly it was a staff memeber because who can get in without a... More

Before I begin I loved the location but the hotel looks terrible. It reminded me of that one scene from Revenge of the Nerds when they stayed in chicken & roach infested hotel. The part when the lady pulled that butcher knife from the mattress. An said, " I am going to make you dinner." The reason being because I... More

never...ever in my life have i felt compelled to write a review until now...my lowest and most angry point of my entire Miami trip was this hotel NOTEL!!!!! I am not exagerating....my family and i were mortified!!! bugs-dirty and stained sheets- soiled carpets- just straight up nasty....we wouldnt even use the shower!!! the first room was the same as the... More