Very nice lobby, nice staff, room was clean and neat. Its a best western so I can't go 5 stars but pretty nice for a Best Western. The ocean view room had a ver pleasant view. Room service only for breakfast and NO PARKING. This is sort of an issue because the only lot very close in $25 per day... More

We arrived at 5:30 P.M., Our room wasn't ready despite a 4:00Pm check in time. Next we were informed that their was no parking and that we would have to find a public parking lot which cost us $32.00 for the evening. When we finally did get access to our room (at $212.00 a night) the room was tiny; the... More

Upon arrival everything was smooth, we came 2 hours before check in and our room was ready. On Day # 3 is when the stuff hit the fan. We came back to our room from a long day of touring only to find out that the room key didnt work. Went downstairs to get it checked out, they handed it... More

Right on the boardwalk and ocean, easy walk or bus ride to South Beach, Adventura, Sunny Isles and downtown Miami. Any problem was immediately taken care of by staff! Pools was closed for five days for renovation but arrangements were made with another property two blocks away to use there pool and sunbathing area during renovations. Room was gorgeous! More

We were very disappointed with this hotel. When we viewed it online, it looked much nicer and had a beautiful ocean view. Upon check-in, we discovered the hotel is very old and definitely needs updating. It was clean and smelled clean, but we only had a partial view of the ocean. I did not feel it was worth spending over... More

We arrived early to check in to the hotel about 8am after a long overnight flight,and although check in wasn't til 4pm, the hotel staff took pity on us and checked us in early. We were very greatful for that and the fact that the hotel had free Wifi throughout which was the only bonus. We were made to sign... More

Great location and excellent view on the water, although only walk able fun place is the fountainebleu since its in mid beach and about 20 blocks from south beach. The walls are too thin so hard to sleep at night. The restaurant is mediocre but unlike Miami beach prices for food are reasonable. Heating doesn't work so if there's a... More

We stayed here in May 2011 It is an older hotel but we found it nice. Our room was clean We had an awesome view. They actually gave us a room on the Penthouse floor we have a platinum Best Western Rewards Card We are HOG Members. Great location close to lots of things within walking distance. The beach was... More

Hotel is dump, smells putrid, they charge you for room upgrade whenever you already buy oceanfront view, they charge even room safe whether you use it or not, staff is slow. I left my netflix CD-ROM after I checked out and I when I called them to retrieve, was told that THEY PROBABLY TRASHED IT... Never have experienced such disregard... More