First of all the staff are FANTASTIC at this property, they cannot do enough for you. When we arrived at reception we had such a wonderful greeting. A special desk has been set up with two staff members who just make reservations or help with maps of the area - they were very helpful and cheerful about helping. The room,...
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Thank you. We agree that our staff is top notch. We hope you will come back again soon.
Best regards,
Ellis
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If you don't spring for a bay view room, you're nuts!! The view from the pool and the room balconies is awe inspiring! Sit back by the pool, sip on Miami vices and enjoy this incredible view (and I don't just mean the beautiful people)! The location could be better, but it's a short taxi ride from the hustle and...
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Thank you! The views from here really are amazing. Hardly a day goes by without my stopping to take it all in. We hope to see you again soon.
Ellis
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After having a nightmare of a time with a third-party booking at the Gansevoort, I decided to book at the Mondrian at the last minute. I booked directly through their site (they had the cheapest option available) and got a king one-bedroom suite at $330/night. I immediately called the hotel to add my friend's name to the booking, as she...
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Thank you. We are glad you were satisfied with your overall stay and regret the inconveniences you experienced--these matters have been addressed accordingly. We hope to welcome you back soon.
Best regards,
Ellis
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My husband and I had the pleasure of staying at the Mondrian for a night while vacationing. We had just had our reservations at another hotel cancelled on us due to a full house, so we last minute walked over to the Mondrian to see if they could house us for the night. The reception and hotel manager, Alex, were...
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Dear Nicole,
Thank you for your recent visit and this review. We're happy you enjoyed your night with us, thanks in part to the excellent service you received, our amenities and our setting. We hope you will come back soon and stay longer.
Best regards,
Ellis
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Excellent location and outstanding views of the bay. The hotel itself is a bit unusual: everything is white, but at night, the lights get so dimmed that it is almost uneasy to see where we are.
The room I had was very roomy, but with practically no space to store clothes: no shelves, no drawers, just a tiny cupboard with...
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Thank you for your recent visit to Mondrian. We're glad you enjoyed our location and amazing views of the bay. We're sorry that your room wasn't properly cleaned before you arrived and assure you this oversight is not typical and certainly not adherant to our high standards. Please feel free to reach out to me directly when you are next...
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The Mondrian defines what South Beach is all about...chic, beautiful, and sexy. The service is fantastic and the pool is amazing.
Great job Morgans Group.
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Thank you. We hope we'll see you again soon.
Best,
Ellis
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If great service, exceptional staff, jaw dropping views and a welcoming atmosphere is to your liking, then the Mondrian is the perfect place for you. Close enough to the best of South Beach, yet far enough away to feel like you are in your own paradise. There is not a bad view from the pool area, ample open space, bright...
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Dear Garfield,
Thank you so much for this spot on review. We hope we'll see you again soon.
Best,
Ellis
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Let me start by saying that Mondrian is NOT at south beach. South Beach is on the Collins St side. Having said that, the views from the Mondrian are beautiful. Sunsets across the bay with the Miami skyline behind. The hotel itself is rather unusual and quirky, and while there were a number of young families, it is predominantly the...
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Thank you for your recent visit. We're glad you enjoyed our setting and amazing views. We wish we would have known you were disatisfied with your second room so we could have made you comfortable. Just a point of clairification, all our our rooms are from the same renovation--the room you were moved to was an ADA compliant room, hence...
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The hotel its very modern and kind of fancy! I love my stay and everything was great!
Somethings you need to know: the hotel its a litle bit far from the beach, i was with my car so that was not a problem... but if you aren't...
The pool seems a club on weekend... was crowded and i couldnt get...
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Dear Buinaba,
Thank you for your recent visit to Mondrian and for taking the time to share your review with us. We're glad you enjoyed your stay, thanks in part to the amazing view from your room and our amenities. And yes, all of our rooms have kitchens.
We hope to see you again soon.
Best regards,
Ellis
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The Mondrian defines what makes Miami our riviera. Hand selected staff, perfect location, awe inspiring views and the perfect amount of...everything makes the Mondrian a no-brainer.
From the onset I have loved the property and have personally advised too numerous to mention...family, clients and friends. I have yet to receive close to a negative response. I get a lot of...
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Dean,
Many thanks for this review, your loyalty, and your recommendations. We're glad to have you part of our family and look forward to many happy returns.
Best regards,
Ellis
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