Stayed here for a few weeks while on business in Miami. Brought the family with me and they hung out in the hotel while I was working. Excellent staff. They know hospitality and do it well. Maid service was a little sporadic though. We enjoyed our stay. Wife enjoyed the included breakfast every morning. The pool entrance through the gym... More

Friendly and intelligent shuttle bus driver (it runs 24h from the hotel at :00 and :30, leaves the airport departures level approx :08 and :38), helpful check-in, really nice ambience with a huge sky-lit atrium. Rooms are mostly spacious two-room suites, twin bedroom with en suite bathroom, plus living room with reasonably comfy sofabed (where I slept) with a sink.... More

FRANK at the front desk for the Self-Parking dept. was excellent! He printed my boarding pass to expedite my arrival to American Airlines as I was late! The shuttle bus arrived and Frank told JEFF to get me to the airport ASAP as I was running late. Awesome service! Professional, helpful and friendly! I will always park my car at... More

We stayed here because they offer a cruise package that includes shuttle service to Port of Miami. The managers reception was a blast and we met other cruisers, some on our cruise. The free drinks were unlimited. The restaurant in the hotel was fantastic and the service top notch. The room was perfect. I will stay here for every pre-cruise.

I WOULD NOT RECOMMEND THIS HOTEL!! This embassy suites whats not to standard to any Hilton change. First of all our room seemed dirty. The bathtub looked like it hasn't been clean over a decade. Second of all their STAFF is HORRIBLE! I left my personal belongings in my room. The person who clean my room got all my credit... More

This is an old hotel. The air inside is very humid / stale and not crisp. The water was turned off from 12am-5am for supposed repairs. This was inconvenient for people who.arrived late or if you wanted to enjoy Miami's night life. The management did not offer to compensate guest for grave inconvenience. Very unprofessional. The room we were in... More

One of the best steak dinners I have ever had, and an excellent breakfast buffet. 2 TVs, huge king-size bed in our suite. Excellent service. IF you are a smoker you might have difficulty gettting a smoking room, but there are smoking areas just outside the front door.

I stayed here in April 2013 with four friends. First, the good: the hotel is beautiful. Our suite was very spacious (we had 5 people and weren't cramped or crowded), and in excellent condition. Though the hotel seemed fairly busy, it was still pretty quiet and peaceful. The breakfast buffet was pretty incredible (fresh bacon, eggs, and omelets made to... More

We arrived at 12:30 pm on our day of check in and were told they were taking a waiting list for room availablitiy. That we were garenteed our room but they would have to text us when it was ready. We were number 12 on the list, yet when other guests arrived to check in, they were given rooms immediately.... More