I stayed 4 nights for a business trip.
I had a great double room, and the bathroom was great: really spacious.
I had business in Brickell, so I was within walking distance. The complimentary happy hour was great, and a perfect end to the work day.
The other reviewers are correct, there is a car show out front every day,...
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We stayed one night before our cruise and to be honest in hindsight I would have rather stayed at the Epic than go on the cruise....but that is another review in itself :) I loved the room, it was clean and beautifully decorated. The bathroom was really nice with double sinks and an amazing overhead rain shower head. My only...
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J M
Thanks for your wonderful comments about our rooms, spacious bathrooms and our friendly and intimate service. We appreciate you recommending EPIC to other travelers and planning on returning soon.
Kind regards,
Jacqueline Ploettner, Resort Manager
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The Epic has some great amenities. They have a wine reception every evening and coffee and tea available in lobby each morning. We ate dinner in the restaurant on the 14th floor. The inside area was way too noisy. We asked to be seated outside and it was much better (ask to be seated by a heat lamp). Food was...
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cliffview12
Thanks for sharing your feedback from your stay. We are glad to see that you loved our modern hotel with well appointed and super comfy rooms. Your comments about our prompt and friendly service is very much appreciated. Please make sure you bring your sneakers with you again when you visit next – we love to stay in shape...
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The Junior Suite was nice but having traveled practically the world except for Australia and South America, found that the hotel provided nothing for free despite the very high room rate...not even a cup of black tea (which cost us $12 for room service!). Even the parking is $32 ans they insist on Valet service. Had to wait for 20...
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Kulwant P
Thanks for your comments. We are glad we had to opportunity to easily resolve these items while you were still our guest. As a part of our “Forgot it?-We got!” program, we do offer kettles, coffee makers and all condiments complimentary to our guest. Just give us a quick ring and it will be delivered immediately. Each morning...
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Great service, great room (free upgrade). Early check-in from our cruise. Could not fault this place.
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Stewartytosh
Short and sweet – thank you for your kind words. We are glad our service was ‘right on’ and you felt comfy and pampered from the time you arrived.
Please visit us again.
Best wishes,
Jacqueline Ploettner, Resort Manager
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Gorgeous hotel, magnificent views, wonderfully professional staff.
Would definitely go back.
One thing to note: there aren't many restaurants or shops in the immediate viscinity, so had to hop on the monorail or take a cab to get to these. Otherwise, had a perfect stay.
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frequentravelertwo
Thank you for your wonderful review from your stay. We are thrilled to hear that our attentive service and our magnificent amenities convinced you to return in the future. Please make sure you check with our concierge for some dining tips – there are plenty restaurants and some of our local favorites hot spots in walking distance from EPIC....
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We spent 2 nights at the EPIC. Room was a bit small but very trendy. Bathroom was excellent also big compared to the rest. Bed was OK, did not really sleep well in it.
There is free internet in the room on a computer that is installed there. The best about the hotel is the pool terrace - open until...
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Delveling
Thank you so much for your really nice comments. It is great to hear that you enjoyed EPIC to the fullest, from our trendy rooms to our amazing pool area, with heated pools and private cabanas. Make sure to sign up and become a member of our Kimpton guest loyalty program, not only to receive free internet, but to...
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Got a corporate rate at the EPIC for 2 double beds and city views. When we arrived, the staff graciously upgraded us to a water view king. just as other kimpton hotels, the staff is friendly and professional. the room was large with a large balcony. we ordered food service one day for lunch and it arrived quickly and was...
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Scuder85
Thank you for your nice comments. We appreciate your compliments regarding our staff. Our employees are truly amazing and caring about our guests.
We are looking forward to your return.
Kind regards,
Jacqueline Ploettner, Resort Manager
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We stayed pre-cruise for three days in December at the Epic. A colleague had told me it was her favorite hotel in Miami. My husband said this is the nicest hotel he has stayed at. We had booked a water view room and the first one did not meet that expectation which they asked us to remain in the first...
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TropiCAL2003
Thank you for your wonderful review. We are sorry about the room move, but we are thrilled your overall stay was amazing and you especially enjoyed our spa-like bathrooms and our extraordinary customer service, which EPIC is known for.
We are hoping you will be returning soon and looking forward to welcoming you back in the near future.
Best...
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Just minutes away from South Beach is this fabulous hotel!
Great service, beautiful, spacious rooms, outstanding pool and views.
Expensive but good value.
Love it!
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Atlastmom
Thank you for your fabulous comments. We are thrilled to hear you prefer EPIC and our location over high-end hotels in South Beach. Our guests love to stroll along Biscayne Bay to Bayside Marketplace, or through our financial and upscale district to an area with lots of shops and restaurants in Mary Brickell Village.
Thank you for your nice...
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