This is a 5 star 5 diamond Hotel and is a beautiful property. I was there for work but was able to relax as well. The fire pit outside is mesmerizing and you can cuddle up with your loved one for a memorable evening. The staff could not have done any more for us and was truly very accommodating in... More

The staff at the Ritz Carlton make this hotel stand out. Whoever is responsible for staff training is doing an incredible job. From the fellow who opened the cab door when we arrived, to the front desk, to the bellmen, to the beach staff, to the restaurant servers, to the chamber maids, everyone was unfailingly friendly and helpful. Now, there... More

We had dinner at the restaurant and I have to say that it was quite an experience. The beer was stale, the second bottle of wine was not chilled, the steak was served luke warm, the white wine was served in red wine glasses and the espresso was served in a large coffee cup. It was just too much for... More

We recently stayed at the Ritz in Palm Beach, FL. From the second we got out of our car and the door man, Steve, said "Welcome Home", I knew we were in for a special weekend! We live locally, but decided instead of going out of town for the weekend, we would do a stay-cation at the Ritz. From the... More

Recently stayed here for first time having previously stayed at the Four Seasons and the Omphoy. The service and friendliness of all the employess makes it- hands down- an excellent experience. Our room was perfect- all the amenities provided and kept spotless- turn down every night is extensive and thorough.The balcony had a terrific view of the ocean and pool... More

Stayed for a business Trip. Room was good. Lovely lobby. Outdoor area is great. Highly recommended. More

This is a beautiful hotel with well-appointed rooms on a lovely stretch of beach. It is a shame that the service is not of the same caliber. The pool attendants in particular seem to be employed to amuse each other and to gaze at the ocean. Their specialty seems to be avoidance of eye contact In five days of residence... More

My wife and I decided to celebrate our 10 year anniversary at this hotel. I was excited to use my new JP Morgan RC Black Visa. This Visa entitles me to three "club level" upgrades per annum. Unfortunately, the club level was not available for my dates. So, after 2 hours of discussion, we were upgraded to a suite instead.... More

My husband and I stayed at the property for 5 wonderful days. It is definitely a splurge as it is quite pricey. I would highly recommend a trip to the spa. Purchase a day pass for $50 and you can come and go all day long. It is one of the most beautiful spas I have visited. The little cupcakes... More