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The Avenue Hotel Lakeland

3.0 of 5
3405 S. Florida Avenue, Lakeland, FL 33813 (Formerly Holiday Inn Lakeland-South)
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Ranked #18 of 33 hotels in Lakeland
3.5 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveller rating
    6
    7
    5
    4
    3
Date Rating
k-existence
Mississauga, Canada
Senior Contributor
22 reviews
20 helpful votes
3 of 5 stars Reviewed 2 January 2012

The lady at the check in was super friendly and welcoming but she didn't give us the proper room type (2 Queens). However, she quickly fixed it and made sure it wasn't a room at the far end of the hotel. With that said, she didn't even know where I booked the hotel from (hotels.com) and the told me I... More

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Floridabusybee
Florida
Senior Reviewer
7 reviews
6 helpful votes
2 of 5 stars Reviewed 12 December 2011

We stayed at the Avenue on Saturday night for yet another one of my daughter’s tournaments. The location is great. There is a Walmart,Walgreens,Ruby Tuesdays,etc. all close by. The lobby is nice and the staff is friendly.... Now for the cons. There are two types of rooms. The outside rooms and the poolside (inside) rooms. I booked an inside room... More

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rich123456_11
West Chester, Pennsylvania
Reviewer
3 reviews
2 helpful votes
3 of 5 stars Reviewed 6 December 2011

We recently stayed here for a few days.The location of the hotel was convient and not far from everything it seemed.The staff was friendly.The rooms were an older style,70s, maybe.This place has seen better days.The rooms did have a little fridge and a microwave.They weren't dirty,but not exactly "clean" either.Stains on the carpet.The paint could have used a few touch... More

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socarras4
Florida
Senior Reviewer
9 reviews
11 helpful votes
4 of 5 stars Reviewed 15 November 2011

We stayed in this hotel overnight, due to a softball tournament. The hotel is very centrally located and close to many restaurants. It has very comfortable beds and the staff is very accommodating. The first room we got was a little far from the lobby, pool area and they immediately changed my room. I would definitely stay here when in... More

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trueheartreview
Zephyrhills, Florida
Senior Reviewer
8 reviews
4 helpful votes
2 of 5 stars Reviewed 17 October 2011

The worst stay ever! Room had to be changed "7" times, due to dirty sheets, no a/c and a condom floating in the toilet. At check-out, I checked my debit charges and my account had already been charged for three nights when I stayed for one. I am still waiting for a reply from management and a credit to my... More

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Lew K
Coral Springs, Florida, United States
1 review
1 helpful vote
5 of 5 stars Reviewed 30 September 2011
1
person found this review helpful

This is a first class four star hotel, chock full of amenities usually only found in 5 star facilities. Ruby's Restaurant-Lounge features fine foods, good service, a full service bar & lounge, and great entertainment. They offer special diet menus as well! More

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Galinda Fleming, Director of Sales at The Avenue Hotel Lakeland, responded to this review
3 October 2011

Thank you for taking the time to write such a positive response in regards to our hotel. We are so glad that you had such an enjoyable time during your stay with us. We look forward to seeing you again soon and appreciate your decision to stay at The Avenue Hotel in Lakeland. More

Florida-Foursome
Naples, FL
Senior Reviewer
7 reviews
4 helpful votes
3 of 5 stars Reviewed 18 September 2011

We stayed at this hotel during a softball tournament weekend, the entire team stayed and the hotel did a great job taking care of us. The location was within walking distance of quite a few resturants and also close to the field. More

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Galinda Fleming, Manager at The Avenue Hotel Lakeland, responded to this review
20 September 2011

Thank you for your recent response on Trip Advisor. Your comments and thoughts are greatly appreciated. More

Ned D
Shell Knob, Missouri
1 review
1 helpful vote
5 of 5 stars Reviewed 16 September 2011
1
person found this review helpful

The roomwas nice and clean with a comfortable bed. I thought the staff was very friendly and very helpful. They even had a shuttle for getting to nearby locations. I also thought the grounds were kept clean and well maintained. Every morning I had breakfast in the restaurant. Very good. Also had no wi-fi problems and felt completely safe. Overall... More

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hhermida68
Orlando, Florida
Reviewer
3 reviews
1 helpful vote
3 of 5 stars Reviewed 16 July 2011

Don't take me wrong, this is a great place to stay with your family and friends. We loved the pool, the rooms were clean, staff was very kind. However, once we entered the room, we noticed that the AC was not cooling the room. I called and requested a room change. I was told by a friendly staff person that... More

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singerbill
Florida
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 24 March 2011

Tuesday night my wife and I stayed at the Avenue Hotel in Lakeland, FL. and had the most wonderful experience we've had in many years! Respect & kindness from every employee starting with the general manager Susan Needham who seems to have instilled her positive, warm "Southern" hospitality on every employee from the maids & maintenance staff to the lobby... More

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The Avenue Hotel Lakeland Also Known As

  • Holiday Inn Lakeland
  • Holiday Inn Lakeland South
  • Lakeland Holiday Inn
Address: 3405 S. Florida Avenue, Lakeland, FL 33813 (Formerly Holiday Inn Lakeland-South)

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