Got my wife a room here because family got a group rate for a funeral. Room smelled bad to had to switch rooms. It is attached to a bar and had drunks everywhere. Ended up leaving and getting her a room across town. More

Inappropriate personal items were found in the rooms by several families who stayed there with us. The elevators were so noisy it kept us up all night. There was no hot breakfast in the morning like we were told there would be. It was very old and out dated. I would definitely not recommend staying at this hotel. The only... More

Came down from up north with the wife and pretty much that's where the fun stopped. Check in was way much longer than I expected, front desk person did not smile or anything almost felt like I was dealing with a medicated robot that hated her job...what happened to the Floridian hospitality?? The hallway stinks, carpets looked dingy, was full... More

I stayed for a conference only because it was where the conference was being held. I have stayed in worse, but it certainly left a lot to be desired. The elevators were so noisy and you could hear them throughout the hotel no matter where you went and all night long. The dishes were set on the tables and they... More

Somehow Priceline had given this hotel a 2 star rating, which should have been a 1 star. The hotel is about 15 years overdue for a major renovation. The mattress was terrible, both phones in the room didn't work, several lights were out, the hair dryer had been ripped off the wall, and the hallways smelled terrible. There were a... More

I stayed at the Imperial Swan Hotel and Suites and it was the most horrible hotel I have ever stayed at. When you walk in the hotel to check in the front lobby is beautiful, but when you check in and get your room key the hotel changes a lot. The hallways yo take to your room smell like cat... More

This hotel probably needs to be torn down. Out of the 3 elevators, the only 1 operating was so filthy, we didn't even want to touch the buttons. It smelled like hell, some sort of mixture of mold, pee and just filth. The lobby drinking fountain was missing the whole bottom half, adding to the feeling that the place is... More

Old ripped mattresses, furniture falling apart, major renovation needed. Pool area is decorated with ripped and missing screen enclosure and faded painted murals making you question the quality of the pool water. Drive 2 minutes further to a better location and much better hotels. If you are looking for quiet this is not for you. If loudness and questionable characters... More

this place was disgusting nothing in the room worked lights,jacuzzi tub was broken sheets were dirty etc.... sunday morning the alarm clock in the next room went off at 3am and continued to go off for and hour and a half. apparantly no one was in this room or they were dead. the pool was a beautiful green color yuck... More