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All 12 Lake Mary hotels

Residence Inn Orlando/Lake Mary

3.0 of 5
825 Heathrow Park Lane, Lake Mary, FL 32746
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Residence Inn Orlando/Lake Mary
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Ranked #3 of 12 hotels in Lake Mary
Most recent review
4 of 5 stars Reviewed 4 June 2013
UofLtraveler Orlando, Florida
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86 reviews from our community

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Traveller rating
    63
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Orlando, Florida
Senior Contributor
32 reviews 32 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 June 2013

Avoid Room 217 if you stay here. There is a hotel uplight immediately in front of the window which casts "daylight" into your room from about 8pm -6:30am. It is also located immediately next to the staff laundry facility; this starts at 8am. Or maybe avoid all odd numbered room on 2nd floor. I kept waking up every 2 hours... More

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Generalmanager825, Manager at Residence Inn Orlando/Lake Mary, responded to this review
13 June 2013

Please accept our apologies; we strive to ensure all of our guests stay is enjoyable and appreciate the feedback. We apologize for the inconvenience you experienced and we will be discussing these particular concerns you have mentioned to address any operational issues. Thank you for being a loyal member to Marriott and hope you will stay again with us in... More

palm beach gardens,florida
Top Contributor
56 reviews 56 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 31 May 2013

Very well maintained property. Excellent customer service all around. Kim from Maintenance was wonderful. We had our dog with us and all of the staff welcomed our little one with open arms. Breakfast was adequate. Pool was clean. Overall, our stay was excellent and I would highly recommend this property.

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Generalmanager825, Manager at Residence Inn Orlando/Lake Mary, responded to this review
6 June 2013

We are happy you enjoyed your stay with us! Thank you for sharing your comments and for taking the time to recognize our associate Kim who went above and beyond. We hope to see you back again soon! More

Atlanta, Georgia
1 review
5 of 5 stars Reviewed 30 May 2013

This was my first time staying a a Residence Inn and was very please. The person that helped me make my reservation was very nice. Once I got to the hotel, I was very happy with it. The property was newer and the room was much nicer than I expected. The staff onsite was very friendly. The breakfast buffet was... More

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Generalmanager825, Manager at Residence Inn Orlando/Lake Mary, responded to this review
6 June 2013

Thank you for taking the time to share your experience regarding your first time stay with us. I am pleased that you had an enjoyable stay and that the staff took excellent care of you. I will be sure to share your comments regarding the Front Desk associate who booked your stay with us and the team. We hope to... More

valrico
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 28 May 2013

The rooms were fine, the location was great, but what really stood out was the desire to serve! The hotel opened there breakfast an hour early on a Saturday to accomodate our group, which had an early event. They helped with numerous special requests. The lobby of this hotel is very nice, with several separate semi-private nooks with their own... More

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Generalmanager825, Manager at Residence Inn Orlando/Lake Mary, responded to this review
30 May 2013

Thank you for sharing your thoughts about our property and we are so happy to hear the great comments about our staff and how we met all of your requests during your stay with us. We look forward to welcoming you home again soon. More

Williamsburg, Virginia
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 May 2013 via mobile

This hotel is fairly new,maintained well.Lobby area is small,with a large area to enjoy your complimentry breakfast.It is served 6 am to 9 am mon thru fri( weekends 7am to 10 am)The only reason I am sharing the times,is that the 2 ladies who were maintaining the area,must have had a stop watch! They closed the area at exactly 901am!This... More

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Generalmanager825, Manager at Residence Inn Orlando/Lake Mary, responded to this review
30 May 2013

Please accept our apologies; we strive to honor all guest requests to ensure your stay is enjoyable and appreciate the feedback. Thank you for rating our hotel as excellent and we have discussed these particular concerns you have mentioned with the staff to address any operational issues. More

Wellington, Florida
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 20 May 2013

I would highly recommend this hotel. The staff is very professional, and is very helpful. The rooms were large with a great modern kitchen. The bedding was extremely comfortable. This hotel is very family friendly, and accommodates large groups very well. The hot breakfast was excellent, and free parking/free wi-fi saves you $$.

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Generalmanager825, Manager at Residence Inn Orlando/Lake Mary, responded to this review
23 May 2013

Thank you for staying with us and for taking the time to share your comments. We look forward to welcoming you home again soon! More

Port Saint Lucie
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2013

We drove up after work to check out the area. The suite was exactly that: sweet. The one-bedroom was fresh and clean. We really appreciated the hot breakfast both mornings; although busy, the staff makes sure that everyone's needs are met.

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Generalmanager825, Manager at Residence Inn Orlando/Lake Mary, responded to this review
23 May 2013

Thank you staying with us! We are happy you enjoyed you room and our hot breakfast. We look for forward to seeing you again soon. More

Easley, South Carolina
Top Contributor
181 reviews 181 reviews
36 hotel reviews
Reviews in 52 cities Reviews in 52 cities
191 helpful votes 191 helpful votes
5 of 5 stars Reviewed 7 May 2013

Bit tardy with this review, stayed here on a Thursday night prior to checking into Hard Rock Hotel Universal Orlando for a 3 night stay President's Weekend stay. Room was perfect for our family. Over-sized bathroom area. Very comfortable bedding. Everything was in great shape and very clean. Wonderful breakfast with tons of choices. Always love the real plates and... More

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Generalmanager825, General Manager at Residence Inn Orlando/Lake Mary, responded to this review
9 May 2013

Thank you for staying with us and for taking the time to share your comments. We look forward to welcoming you home again soon! More

New York City, New York
Top Contributor
55 reviews 55 reviews
Reviews in 25 cities Reviews in 25 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 7 May 2013

This one bedroom suite cost less then a single room hotel on the same block. Full size refrigerator, microwave, dishwasher, etc. The best thing for a family of three or four! Throw in the free breakfast on the weekends and you can't ask for more.

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Generalmanager825, General Manager at Residence Inn Orlando/Lake Mary, responded to this review
9 May 2013

Thank you for staying with us and for taking the time to share your comments. We look forward to welcoming you home again soon! More

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 April 2013

I'm here for business often, and this is always a dependable stop. Even compared to other Residence Inns, which I stay at a lot, this one is a step above the rest. Clean rooms, everything is up-to-date, free breakfast, and free drinks after work. The staff here is wonderful, and will go out of their way to help you with... More

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Generalmanager825, General Manager at Residence Inn Orlando/Lake Mary, responded to this review
18 April 2013

We are pleased to be your favorite hotel when you travel to the Lake Mary area. Thank you for sharing your comments and tips about our property and area. We look forward to welcoming you home again soon. More

 
 
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Additional Information about Residence Inn Orlando/Lake Mary

Also Known As:
Residence Inn Orlando/Lake Mary Hotel Lake Mary
Residence Inn Orlando/Lake Mary Hotel
Address: 825 Heathrow Park Lane, Lake Mary, FL 32746
Phone Number:
Region: United States > Florida > Lake Mary
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotels in Lake Mary
#7 Family Hotels in Lake Mary
Price Range: €€
Hotel Class:3 star (3*)
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