This place is horrible that are known for not having your room when you arrive they either sold it or gave it to someone else. When I got to the hotel at 4 am with my 4 kids 7,6,4,and 18 moth old they told me that the two double beds room I had reserve for my family and me were... More

We stayed with family fkr 4 nights in May 2013. Big mistake!! Some part of the hotel was under renovation - looked like a cheap place with dust and dirt all over. Very poorly managed. Took room in a place where renovation was not on but even there the water was seeping thru the carpets. Terrible experience.

Negatives: #1- Only ONE Shuttle back from Disney at night and it NEVER SHOWED UP! (tried to call hotel.. no answer) So-- we had to pay $25 for a taxi ; poor schedule of shuttles to parks as well #2- Hallways Stink and are dark #3- No Free Breakfast (if there was, no one mentioned it or we weren't offered)... More

I stayed here on May 17, 2013 after leaving a Carnival Cruise in Miami, we choose this hotel to get some sleep and rest. That did not happen; first, the cable was out so there was no TV for my husband to watch the NBA playoffs second, the air conditioner sounded like a jet engine taking out everytime it came... More

We just stayed the one night for Star Wars weekend. Lobby was being remodeled but looks like it will be nice once complete. We had some fun family pool time and then left for dinner and a movie but when we returned finding a parking spot was nearly impossible without parking a mile away. The bed had a sleep number...maybe... More

Really enjoyed the check in experience. The sleep number bed and breakfast made this a very nice hotel. There is a hot tub that has a waterfall that drops hot water on you while your in the hot tub. This hotel is close to disney

Stayed here for 1 night before going to Disney World. The location is very convenient and near the parks. The hotel was very clean and the room was large and comfortable. The restaurant in the lobby was excellent for breakfast. I would stay there again.

stayed here for 6days 5 nights and I must say I was very uneasy about staying here after reading all the reviews some of which were very bad but I must say service was outstanding, pool and Jacuzzis were awesome the room was very nice and had tempur pedic beds which we loved we even added an additional night stay... More

The hotel is undergoing some renovations and I believe once they are complete the rating should be upgraded to very good. I did have an enjoyable stay. The beds were comfortable, I had a Poolside view on the second floor which was nice. Kudos to Pamela at the front desk who was very patient and helpful and answered all my... More