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Quality Inn & Suites Eastgate

2.0 of 5
4960 West Irlo Bronson Highway, Kissimmee, FL 34746
Hotel amenities
Quality Inn & Suites Eastgate
Ranked #91 of 162 hotels in Kissimmee
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98 reviews from our community

    Trip type
Traveller rating
    8
    18
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Date Rating
Palm Beach, Florida
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 24 April 2013

The negative reviews are just too hard on this place. When you're booking your room for $49.95 (with breakfast) or 6,000 points (the lowest Choice offers) what exactly are you expecting? This is an old property there is no doubt. The rooms are all exterior, certainly. There are some issues that come with an older hotel yes. That said the... More

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See 2 more reviews by Andrew L for Kissimmee
Harold H, General Manager at Quality Inn & Suites Eastgate, responded to this review
25 April 2013

On behalf of our hotel staff, we were delighted to receive your kind words of praise, given the very nature of the hotel business it's truly rewarding when a guest recognizes our efforts. we look forward to see you in the near future. More

Margate
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 17 April 2013

I stayed here on my reward points and was given the room next to the laundry room with a nice view of the stairs going to the 2nd floor. Room needed many cosmetic upgrades. Also you could not park in front of room as employees park here. Breakfast was horrible. Among other things, The hard boiled eggs were kept in... More

Was this review helpful? Yes 1
Harold H, General Manager at Quality Inn & Suites Eastgate, responded to this review
25 April 2013

A hotel is defined by the quality of service that it provides to its guests. I want you to know that the comments and suggestions we receive are taken seriously. your willingness to share your recent experience is genuinely apreciated. I'd like you to give us another chance by staying with us again during your next visit to the area. More

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2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 April 2013 via mobile

I don't even know where to start with this review......I am a diamond choice privilege member who stays in hotels 3 nights a week (on average). The negative experience started during the reservation process. The guy didn't know how to make a reservation using my choice privilege number, which was annoying because I've never ran into this problem. The owners... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 24 March 2013 via mobile

We arrived after a 20 hour drive from Chicago, tonight. I requested a non-smoking room, due to my daughter's severe asthma, and for a crib. I did not get either. First room the door was broken. So we were moved to a second room. I have been in here with my 3 children for 20 minutes and have already spotted... More

Was this review helpful? Yes 1
Orange Park, Florida
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 19 March 2013

I booked this hotel despite the bad reviews thinking it wouldn't be as bad as people had said. I wish I had listened to the reviews because my expectations were just wishful thinking. We were put in a room in the very back of the hotel, near the dumpsters. The door deadbolt latch was broken and the door didn't seem... More

Was this review helpful? Yes 1
Harold H, General Manager at Quality Inn & Suites Eastgate, responded to this review
20 March 2013

Thank you for taken the time to share your experience with us. Your comments greatly concerm me as we strive to provide a clean well maintained hotel. I sincerely apologize that we failed to meet your standards during your stay, If you give us another apportunity to turn this visit around. More

Waldport, Oregon
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 14 March 2013

Adequate room. Good location. Nice staff. Folks walking around the premises all hours. Connected to one of the best Indian restaurants we have had the pleasure of dining in. Punjabs. Recommend for short stays.

Was this review helpful? Yes 1
Harold H, General Manager at Quality Inn & Suites Eastgate, responded to this review
20 March 2013

Thank you so much for sharing your experience with us, and your kind words about our hotel and Indian restaurant onsite.We hope we can see you in a near future. More

WHEATLEY
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 13 March 2013

When we arrived at the hotel from a very long drive at 4:30 in the afternoon we were informed that our room was not ready and would have to wait at least thirty minutes. When we explained that we were from Canada and had drove a long way and were tired the front desk man(Carlos) was very ignorant with us.... More

Was this review helpful? Yes 2
Libby C, Manager at Quality Inn & Suites Eastgate, responded to this review
15 March 2013

Ms. Stroud - Thank you for taking the time to write this review. We strive to exceed expectation and we are sorry to hear of your experience. I would certainly welcome the opportunity to make this right with you and have the opportunity to show you what we can offer. Please contact the General Manager directly to discuss this. Thank... More

Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 7 March 2013 via mobile

This place is so cheap I don't know how it survives if you don't much money and you want to take the family to the parks it's probably ok but really is very dirty and unsecure. We had a old pizza in our safe at check in we asked staff several times to come get it but they ignored us,... More

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Harold H, General Manager at Quality Inn & Suites Eastgate, responded to this review
20 March 2013

Thank you for sharing your experience with us.I'm sorry we failed to give you a positive experience. specially about your comments with a fellow guest knocking at your dooor in the early hours.We take pride in our hotel and the security and well been of our guest. I hope you will return at your next visit in the area. More

Gap, PA
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 17 February 2013

We drove to Disney World from Pa and needed a place to stay for 1 night prior to day of check in at Disney. We found this on internet, called and booked 2 rooms at a very reasonable rate. We were so happy to have found this hotel, pleasant staff, nice big clean modern rooms. And also a nice continental... More

Was this review helpful? Yes 2
Florida
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 16 February 2013

This place was just awful! We usually stay at Clarion on Palm Parkway (see other review) and do not have high expectations (coming from the beach just 60 mi. away). We just look for a clean place with a decent bed and A/C. This place had none of these qualities. Upon entering, I tested out the mattress. It was a... More

Was this review helpful? Yes 3
Harold H, General Manager at Quality Inn & Suites Eastgate, responded to this review
1 March 2013

We accommodate many guests each evening and the principal goal of our hotel is to provide dependable service to each at reasonable price. Consequently, It's dessapointing to learn that you were unhappy with your accomodations. Please accept my sincere apology. Your willingness to share your recent experience is genuinely apreciated, it will help us to know how we can improve.... More

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Additional Information about Quality Inn & Suites Eastgate

Also Known As:
Quality Inn And Suites Eastgate
Quality Inn & Suites Eastgate Hotel Kissimmee
Quality Inn & Suites Eastgate Hotel
Quality Inn Eastgate
Kissimmee Quality Inn
Quality Inn Kissimmee
Quality Inn & Suites Eastgate Kissimmee, Florida
Address: 4960 West Irlo Bronson Highway, Kissimmee, FL 34746
Region: United States > Florida > Central Florida > Kissimmee
Amenities:
Business Centre Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #91 of 162 hotels in Kissimmee
Price Range:
Hotel Class:2 star (2*)
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Quality Inn & Suites Eastgate
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