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All 172 Kissimmee hotels »

Galleria Palms Hotel

2.5 of 5
3000 Maingate Lane, Kissimmee, FL 34747
Hotel amenities
Ranked #25 of 172 hotels in Kissimmee
4.0 of 5 stars 348 Reviews
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348 reviews from our community

What travellers say about this hotel
  • Very good(6)
  • Theme park(5)
  • Rooms are clean(5)
  • Main road(4)
  • Hot item(4)
  • Flat screen TV(3)
  • Parking lot(3)
Traveller rating
    112
    135
    52
    23
    26
Only show reviews for Family (104) | Couples (81) | Business (15)
Date Rating
HillCountryTexan
Round Rock, Texas
Contributor
13 reviews
7 helpful votes
2 of 5 stars Reviewed 10 February 2012 NEW

The hotel overall was clean, staff polite. Didn't go out of their way to be helpful but would help when asked. Continental breakfast was convenient but lacking. Room - neat, clean. However, two faucets leaked in a stream of water that would not turn off. Had to close the bathroom door in order to sleep. AC was adequate. Cons -... More

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jojoba p
Lunenburg, Canada
1 review
2 of 5 stars Reviewed 6 February 2012 NEW

Stayed for a week with family the last week of January. Hotel looked much nicer online. The staff were friendly and the continental breakfast was average. The rooms however had many stains on the carpets and didn't have much light. The pool was not heated which was a bit of a disappointment. There were many other hotels in the area... More

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bigdipper47
Bohemia, New York
Senior Reviewer
7 reviews
1 helpful vote
4 of 5 stars Reviewed 6 February 2012 NEW

Down the street from the park, next to all the touristy local stuff along the strip Rte {192}. Tucked right behind the big Magic Castle souvenir shop (Mermaid on front), and IHOP. Free shuttle to Animal Kingdom. Breakfast included (bagels, cereal, coffee, juice, fruit, muffins, and more) Pool, little gym (small), decent sized TV in room, air conditioned, decent beds,... More

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ReBoj
Virginia
1 review
1 helpful vote
4 of 5 stars Reviewed 5 February 2012 NEW
1
person found this review helpful

This hotel is quite close to Disney World and it is located in the middle of lots of good restaurants and souvenir shops ( IHOP is right outside the hotel ). The hotel itself is clean and very comfortable. The bedrooms are nicely done without any of the overly gawdy printed carpets and bedcovers, however, the carpets are a little... More

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Lindsay Evans, General Manager at Galleria Palms Hotel, responded to this review
7 February 2012

Dear Guest, First I would like to thank you for your continuous patronage over the past 3 years. I am always happy to see loyal customers that continue to stay and enjoy the Galleria Palms. We certainly appreciate all guest feedback and take all recommendations into consideration for future improvement. I know the carpets have been an issue in some... More

Jennifer T
Cape Coral, Florida
1 review
5 of 5 stars Reviewed 3 February 2012

We only stayed one night but the travel time to the Disney Parks is priceless! It's so close and so easy to get to. The room was very clean and updated and the beds were very comfortable. Checking in and out was simple, the breakfast was good for free. It even included warm foods like eggs and biscuits and gravy.... More

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shannon s
Cambridge, Ohio
2 reviews
1 helpful vote
4 of 5 stars Reviewed 23 January 2012
1
person found this review helpful

we stayed at the galleria for four nights and three days ..it was a good overall experience the staff was helpful and the hotel was close to alot of the parks. our room was very well cleaned daily..we really had no problems i just didnt understand why there was a resort fee it was more like a hotel the pool... More

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KingJaz
Toronto, Canada
Reviewer
3 reviews
17 helpful votes
4 of 5 stars Reviewed 13 January 2012
2
people found this review helpful

I read reviews on tripadvisor and got general idea of what to expect before booking my stay in this hotel. In general this is a good hotel with some hiccups. It is clearly not a 4 or 5 stars hotel but very decent. Room was clean, some stains on the carpet. One faucet in the washroom wasn’t working but managed... More

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bearsticky
melbourne
Senior Contributor
23 reviews
16 helpful votes
3 of 5 stars Reviewed 9 January 2012
2
people found this review helpful

The Front Desk male staff, has no idea of customer service at all. No smiles when we checked in and no greeting when he answers the phone. The female General Manager was the same breed, no customer service skills. I complained that I was not happy as my request for early check in was not being met, (it was 2pm... More

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Jeff Maclennan, General Manager at Galleria Palms Hotel, responded to this review
1 February 2012

Dear Guest, We do try our best to honor special requests (such as early-check in) by our guests to the best of our ability. However, we do not guarantee them during high demand times such as holidays and weekends. In the future, I invite you or any other guests with a need to contact me directly at gm@galleriapalmsorlando.com. I will... More

Peluye
Reviewer
3 reviews
3 of 5 stars Reviewed 7 January 2012

El servicio del aire de la habitación es fatal los tienen controlados y hace calor no se descansa sientes todos los pasos de la persona de arriba. Apagan el aire de los pasillos y la calor es inmensa el personal del hotel ni saluda. Bien localizado, restaurantes cerca y bastante limpio aunque esta un poco descuidado en sus alrededores o... More

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sailingstarr
Miami Beach
Senior Reviewer
8 reviews
7 helpful votes
5 of 5 stars Reviewed 16 December 2011
3
people found this review helpful

This hotel is excellent value for money. We paid about $180 for three nights all included and the room would have slept four people for this price. The rooms are huge with two double beds. The decor appears to be very recent with neutral colors of beige, gold and black, very similar to that of a much more expensive hotel.... More

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Galleria Palms Hotel Also Known As

  • Galleria Palms Kissimmee
  • Hotel Galleria Palms
  • Meridian Palms
Address: 3000 Maingate Lane, Kissimmee, FL 34747

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