From the pictures the place looks nice but are very misleading. The carpet was heavily stained throughout the condo. The couches were uncomfortable to sit in...sunk down to the floor. The condo we stayed in was on the second floor and we had to walk up the stairs to get to it which wasn't a problem but the folks renting... More

We stayed in a 3 bedroom condo and it was very nice. Nothing fancy but basically clean and neat. It was in a great location-close to all the attractions and outlet malls but still far enough away to avoid the heavy crowds. We would definitely stay here again if in the area.

We booked this through Virgin Holidays a year ago and was very apprehensive to see negative reviews when it was time to holiday here. When we arrived a very lovely lady at reception told us what condo we were in and more info about the complex and how to get to Walmart. We found the condo much bigger than we... More

Great, Clean, quiet, convienent, No bad coments, what more could you want for a family holiday. Staff realy friendly and helpfull.

I booked to stay at the villas through virgin holidays. This was mean't to be a lovely presant for my daughters 21st birthday and her graduation from university. We have travelled with virgin on 12 previous occations and have always been very happy with the holidays that we have had. So although 6 years since our last American holiday we... More

We stayed here because we were told just like Westgate Villas. Floor sinking, sofa sleeper had urine stains, bed bugs, two rolls of tissue for two bathrooms for five days, two very small bars of soap for two bathrooms, was told have to clean room or will be charged, two tvs for two bedroom and living room, one DVD player,... More

We stayed there with my wife and my child and found blood stains in the sheets and no new sheets to change, the next day i found an insect crawling and it was a bedbug, then found a nest on the mattress, they charged us $68 of cleaning fee and i dont know where does it go to because the... More

My Family stayed at the Luguna Bay Villas in Sept 2010, we were there for a Florida/ Disney vacation. I was very surprised when I entered our villa, it was clean, spacious, and topped my expectations. We are a family of 8 and had plenty of room. My teens loved the pool and clubhouse, and my little one loved the... More

This is not a resort of any type. This is a regular apartment complex that rents out some of their units to tourists. We were in a corner where there was "mischief" we could hear all night long. The instructions this place provides clearly states you get 2 keys. We got one and no one could tell us until the... More