As a current Hotel GM I expect great service and quality when looking to stay at a hotel. I actually booked through the revenue manager and told him this was my surprise engagement trip and thought he would note that in the reservations. Guess I was wrong !! Many things were wrong at this resort. First when u arrive be... More

Stayed at the Casa Marina twice in the past year. It was great both times. Staff was pleasant, and courteous. The grounds were relaxing, and the view is stunning. We spent our days at the pool where we were taken care of by Austin, Bob, & Constantine. They took care of everything we asked, and then some! They were great!... More

Overall it was extremely nice. The pool was honestly my favorite part. The bathrooms could have been closer with maybe even a shower in them would have made it perfect. Rooms were ok, but lighting in the bathroom sick area was very dim. Espresso in room was fabulous!! I think it was just pricey for the accomodations considering the rest... More

The building is stunning. The grounds are beautiful and relaxing. When you are here you just want to lay in a hammock and drink rum runners. With all older hotels the rooms are not large but who wants to hang out in a room when you have so much beauty outside your door. The only problem one might have is... More

This hotel was absolutely perfect. We got married on a beach close to the hotel and spent our honeymoon at the Key west. The hotel is a perfect place for a honeymoon. It is very romantic. All staff were friendly and helpful. Nothing bad to say at all.

Horrible ..... Took my daughter there last weekend for her first time in Key West. When I arrived the manager told me that they overbooked the hotel and I would not be getting the ocena view room that I requested and paid for. Ok I figure that sucks but make the best of it. Then when I went up to... More

Obviously you're almost to the Caribbean anyway but if you don't feel like bringing a passport, the Waldorf Astoria will make you feel like you are really farther away than you are. The Waldorf is a beautiful resort with all the amenities you could want. It's a little far from Duval Street but it is walkable with the right shoes!... More

This hotel has the most beautiful grounds on the island. If you want to just relax and rest under palm trees on the beach this is for you. Unfortunately, their are no reasonable places to eat at the hotel. Cheapest item on the poolside cafe was a $20 burger. Their is also no shuttle service into town. So if you... More

The grounds are beautiful and very well maintained. The plantation Old Key West style of the building is open with dark wood floors and high ceilings, tile throughout encouraging you to stay barefoot ;) The backside of the hotel opens to two large pools, an outdoor bar and dinning area, a private pier and beach, and lots of gorgeous palm... More