I spent with my wife 2 nights last November 2012 on the occasion of our honeymoon. The room was spacious and comfortable. Breakfast in the morning was amazing and I loved the bar by the pool where guests could order drinks and nice food. Great service with the shuttle which took us to the city centre and to the beach... More

First off, I wish to say that Ronda on reception totally rocks! She gave us such a warm welcome to this resort and nothing was too much trouble for her. She gave us insider information on where to hang with the locals and was always smiling. If you come to this resort look out for her, she's super! If you... More

Hotel full of Ants in rooms, Staff is terrible...seems they are doing you a Favor!! The only people seemed to care were the Waiters in Restaurant. Front Desk Personnel should be cleaning the rooms. Maybe then they would learn how to talk to Guest and Look at them.

The hotel was very nice but the room had a strange smell to it. I liked the pool area it was very clean and updated. I was very upset with the restaurant on the property. My cousin had sent my husband and I a $50.00 voucher toward food at the doubletree for our honeymoon. When we were finished with breakfast... More

This property is far from the crowd, but just an easy complementary shuttle ride away...the best of both worlds! Everyone on staff was great...especially Bob the shuttle driver with his entertaining Key West historical tales and chocolate chip cookie rewards!

I just returned from my 2nd stay at this hotel. It is located on the opposite end of the island, which was great. The hotel offers a free shuttle that runs hourly to the two main spots in town. From that point, you are within walking distance to most main attractions on & off Duval.The drivers are very friendly &... More

The rooms look something like a beach rental from the 80s but are generally clean and the staff is pretty nice. The pool/bar area are nicer than usual though the water was a little bath water temps (but hey, it's Key West). The room freezer definitely needed to be defrosted and the air conditioner is real loud on start up... More

The smell of cigarette smoke coming in through our ac vent woke me up every morning. The AC was broken. The maids where extremely loud in the morning, it was more than a subtle hint to get out. The location isn't great if you are into going to Duval Street every night. On the up side, the beds were comfortable... More

Great location, plenty of car parking. Very warm reception and helpful staff. Great amenities and very clean and accomodating rooms. Fantastic pool and services. I've stayed in many hotels in my time be it holiday or business and this is the best yet, even beat a Westin! Regular hotel shuttles to and from Duval Street, so no need to worry... More