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All 41 Key West hotels »

Pier House Resort and Spa

4.0 of 5
1 Duval St, Key West, FL 33040
Hotel amenities
Ranked #12 of 41 hotels in Key West
4.5 of 5 stars 465 Reviews
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465 reviews from our community

What travellers say about this hotel
  • Duval street(20)
  • Private beach(17)
  • Mallory square(12)
  • Great location(10)
  • Beach bars(9)
  • Lanai Room(7)
  • Very nice(6)
  • Very friendly(6)
  • Short walk(5)
  • Pool area(5)
Traveller rating
    261
    113
    37
    28
    26
Only show reviews for Family (53) | Couples (241) | Business (5)
Date Rating
LTFrench
Grand Rapids, Michigan
Senior Contributor
33 reviews
4 helpful votes
3 of 5 stars Reviewed 9 February 2012 NEW

We won't be going back here. Not anytime soon, anyway. We were very disappointed to get put over on the spa side, not what we booked. Internet only worked in the front lobby. No elevators was not a huge issue but me in the morning, not pretty nor happy sitting in my bathrobe in front of what seemed like the... More

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Tschony
Toronto
Senior Reviewer
7 reviews
3 of 5 stars Reviewed 7 February 2012 NEW

Don't get me wrong, it's a lovely place. On the water, in Key West. Unfortunately, for the almost $500/per night price tag, I expected more. The property exists of several buildings, and we were put in the Caribbean Spa. I was with my 80 year old parents. There was no elevator, and the rooms were on the second floor up... More

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KFountain, Manager at Pier House Resort and Spa, responded to this review
9 February 2012

Thank you for the review and taking time to share your experience. It is true that the one building without an elevator does house the Caribbean Spa rooms. In instances where we are made aware that stairs could be a challenge we do make every effort to assign first floor rooms. We value your feedback as an opportunity to continually... More

rcandkc
Plano, Texas
2 reviews
2 helpful votes
5 of 5 stars Reviewed 5 February 2012 NEW
1
person found this review helpful

My husband and I stayed here for 4 nights in a dock side suite. Our view was great. We felt like we were on a cruise ship. Looking out of our room and sitting on the balcony we had an unobstructed ocean view. We would wave at the people in boats going by. It was very calm and peaceful. Then... More

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KFountain, Manager at Pier House Resort and Spa, responded to this review
6 February 2012

Thank you for taking the time to write this wonderful review. We appreciate the room tips for future guests and we're happy to hear you enjoyed your time with us in Key West. More

mariasch
Fort Lauderdale, Florida
Senior Reviewer
10 reviews
21 helpful votes
5 of 5 stars Reviewed 31 January 2012
4
people found this review helpful

Key West is a crazy place. Hot, loud, crowded. And that makes the crowd here all the more curious..lots of older couples in their khakis and hats looking a little surprised. Mixed in with young people carrying their drinks around in plastic cups and lost souls in scraggly beards asleep on benches. And there wasn't a cruise ship docked in... More

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KFountain, Manager at Pier House Resort and Spa, responded to this review
1 February 2012

Thank you so much for your detailed review. We hear baby oil or rubbing alcohol work to remove temporary tattoos so put down the bleach pen! More

Anne S
Sanibel Island, Florida
1 review
2 helpful votes
4 of 5 stars Reviewed 28 January 2012
2
people found this review helpful

My sister and I stayed one night at this resort and really enjoyed the hotel and it's location. We had a cute, enclosed patio with two chairs. We were very surprised in the morning, when we opened our curtains to see a total stranger, in her pajamas, sitting two feet from our sliding doors, on the patio that we thought... More

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KFountain, Manager at Pier House Resort and Spa, responded to this review
1 February 2012

We're sorry to hear you did not enjoy your traditional room. We have very few rooms with shared patios and often get request for them from guests traveling with friends or family. We do however guarantee private patio or balcony rooms in our Lanai and our HarbourView rooms. More

rdb1204
Hamilton, New Jersey
Contributor
19 reviews
3 helpful votes
4 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

Been to the Pier House many times and we think of it as the best bang for the buck. It is nice and quiet, beautiful property, and no cruise ships blocking your view........ever. It has been recently renovated and the rooms are plenty spacious. Parking is free even though you do not need a car at this prime location. The... More

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KFountain, Manager at Pier House Resort and Spa, responded to this review
30 January 2012

Thank you for your review and taking the time to share your room tips. More

BetseyBrown
Colmar, Pennsylvania
Contributor
14 reviews
7 helpful votes
5 of 5 stars Reviewed 21 January 2012
2
people found this review helpful

We visit Key West every year or so as a post-holiday winter getaway. Usually we stay next door at Ocean Key. This hotel is more laid back with an older vibe. Whereas Ocean Key overlooks the hustle and bustle of Mallory Square, Pier House overlooks the water and a small beach. The rooms aren't very tropical but are decorated in... More

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WellesleyDriver
Wellesley, Massachusetts
Senior Reviewer
8 reviews
6 helpful votes
5 of 5 stars Reviewed 17 January 2012
5
people found this review helpful

Okay, so I made a mistake thinking I could save some cash and spend a few points on a property run by a chain, which had never disappointed me before. Forget doing Key West on the cheap. Stay with one of the 4 or 5 solid, well known hotels on or near the pier. This property is at the intersection... More

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T M
Schaumburg, Illinois
Senior Reviewer
7 reviews
1 helpful vote
5 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

I've stayed at six different hotels in Key West, and this is the Best. Location is phenomenal, at the very start of Duval Street, close to everything. The grounds of the hotel are disney-esque, almost too perfect. The private beach is better than any other beach you will find on the island. Finally, the rooms are exceptional. We had a... More

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mdj5656
Tulelake, California
Contributor
13 reviews
4 helpful votes
4 of 5 stars Reviewed 16 January 2012
2
people found this review helpful

We just returned from Key West and had the pleasure to stay with the nice people at the Pier House Resort. The room was somewhat smaller than I expected but, very nice, clean, nice 4 poster bed and large bathroom. The chart room is a small very friendly bar located in the courtyard. Rustic would describe it, peanut shells on... More

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Pier House Resort and Spa Also Known As

  • Pier Hotel Key West
  • Pier House Key West
  • Pier House Key West Florida
  • Pier Resort
  • Pier Key West
  • Pier House Key West Fl
Address: 1 Duval St, Key West, FL 33040

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Pier House Resort and Spa
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