We have stayed at this resort several times and had very good experiences, until now. The following is most of what was written in a letter to the management and officers of Marriott: I am quite chagrined by the lack of empathy and professionalism displayed by the staff and management of the Key Largo Marriott Resort.  On Saturday, November 5,... More

I am a HUGE fan of the Marriott brand. I have been platinum for years. We were disappointed for the welcome that we received at this hotel. It started with the bell man and the front desk etc... It's cold today in Key Largo and the chill has no doubt brought out the ugly in the staff. They seem more... More

we have just returned from our 6th trip to key largo this time staying at the marriott resort key largo we stayed 4 nights arriving on christmas eve check in was speedy our room even though we were very early was ready and in a superb location with wonderful views our stay was relaxing , with everything we required on... More

I am currently staying here the resort is nice beach is great except for the seaweed. The room is nice excepr for the noise from the refridgerator and people above me asked for high levle floor to get away from noise got 3rd floor but still not totaly happy. The bedding for me is horrable I wake up in pain!.... More

This used to be a prime Marriott resort property, but the property has lost some of its luster.. The rooms were spacious and beds were firm although bed height higher than the normal. Property has small beach, outdoor pool, small boats for rental and adeqaute parking.. The front desk was very helpful recommending local attractions and restaurants. And you can... More

We stayed here December 20 and 21, 2011. We really enjoyed our stay. This is a very compact resort, but with all the amenities. Staff were great. Very small rocky beach, but if you are doing your homework, you know that you don't come to the Keys for the beach. I have added the site map of the resort to... More

I stayed at the Marriott for a friends birthday weekend in November. I thought the staff was lovely and helpful when I needed them. The rooms were clean and cozy. The hotel is broken up into several buildings so it can be confusing finding your way in an out but once you find your best route you tend to stick... More

This hotel is as awkward as Key Largo. Same lack of charm or beauty too. The service is good first of all. We checked in and they explained the layout of the property as you kind of need a map to get around and there are different times for everything. We only saw it in the evening as we had... More

I stay at a Marriott somewhere in The U.S. or Canada every week (Gold Elite). This is not one of Marriott's best resort properties, but it is a nice one. We stayed a week and enjoyed local dining and activities as well as those offered on the property. We would stay here again. One complaint; the bed and the bedding... More