on one hand, i like the fact that this hotel is small - 28 rooms - but on the other hand, the suite i was staying in looked rather like a polished flat, with zero coziness. for someone who prefers the look and the feel of the hotel, this is not the right choice. forget about the sea view -... More

Designed very nicely, and spotlessley clean, but various issues from very loud AC in room and poor customer service policy meant I didn't enjoy my stay. Also feel visitors should see the actual location. See pic. I complained and was told I was given free car parking as compensation. I didn't even have a car! Don't recommend.

i stayed in this hotel in February . Hotel very much. he is not on the beach, but liked the service and the room. A good well-kept area, swimming pool. The staff are always friendly and ready to solve the problem. Many thanks Yanochka! And a big hello. If I'm planning the next trip to Miami, be sure to stay... More

This hotel is right across the street and under the overpass from the One hotel, if you tell the cab driver that then they have no problem finding it, otherwise they did not seem to know where it is, it seems really small and hidden because it is across the street from some very tall hotels. We were upgraded big... More

Quiero agradecer a tan maravilloso staff por hacer de mi estadía una experiencia inolvidable, específicamente a Yanina del Front Desk, Joseph concierge y cómo olvidar mi mukata Claudia…desde el pequeño detalle de bienvenida….hasta la celebración con la torta de mi cumpleaños, todos estos detalles que hicieron que me sintiera como en casa. La decoración, los amplios espacios, el aroma, la... More

Stayed in this hotel with my wife. Loved the room. Large and modern. The only negative is no restaurant in the hotel. But in Miami is not the problem. Many thanks to the employee at Yanina, who helped us to organize our leisure! I advise anyone looking for privacy and comfort.

I stayed in this hotel in February 2013. Ideal location, but for those looking for a beach hotel it's a bit not suitable. Need to go to the beach about 150 m offset . But all wonderful staff. girl Yanina to reception very nice and very professional. I can say that because of her stay was great. I really liked... More

The concierge Joseph ought to be fired, prior to arrival I sent him 6 or 7 emails requesting a restaurant reservation and a car to transport us from Miami port to hotel, he replied to just 1 email and then it turned out he hasn't done anything he said he would! Had I not pre paid this room is was... More

My wife and I have been to Bal Harbour many times and we always stayed at One Bal Harbour. We accidentally found this hotel on our way back from Bal harbour Shops few weeks ago. My wife suggested this property for our next stay and I refused because I love big hotels. Last week, I asked my travel agent to... More