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Candlewood Suites Windsor Locks

2.0 of 5
149 Ella Grasso Turnpike, Windsor Locks, CT 06096
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Candlewood Suites Windsor Locks
Ranked #9 of 14 hotels in Windsor Locks
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32 reviews from our community

    Trip type
Traveller rating
    10
    12
    3
    5
    2
Date Rating
Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 22 March 2013

I was recently pleasantly surprised. I arrived at Candlewood Suites only after realizing everything else in the area was booked. The woman that checked me in was awesome. They have a wheel of fortune type game you play upon arrival. I think I won a $5.00 coupon for the cupboard. Loads of prizes. The Hotel must be a recent renovation... More

Was this review helpful? Yes
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review
3 April 2013

Dear Lakisha, Thank you for posting your Trip Advisor review. I am glad you enjoyed the Priority Club prize wheel. We take pride in our hotel and are so pleased you enjoyed your stay. We look forward to seeing you in the future. Thank you again. More

Sioux Falls, South Dakota, United States
1 review
3 of 5 stars Reviewed 1 March 2013

Tuesday was a bad travel day...flights cancelled out of Hartford...getting hotel reservation around airport hotels was a mess...My corporate travel said they made a reservation for me, even gave me confirmation number, but when I arrived at Candlewood Suites, there was no reservation. CARMEN was awesome...made it happen...asked all the right questions. Paid attention when I was called corporate travel... More

Was this review helpful? Yes
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review
4 March 2013

Dear Debbie W: I am so happy that Carmen was able to make a bad day better. I will be sure to share with her your review. I do apologize for the inconvenience of having to move rooms due to the leak in the room. We hope to see you again in the future when it is not a bad... More

Raleigh
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 25 February 2013

We had a nice efficiency room with a kitchenette, full size refrigerator, microwave, hot plate, and dishwasher. Even though it was close to BDL, we did not think it was too noisy. Front desk was very nice.

Was this review helpful? Yes
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review
4 March 2013

Dear Guest, Thank you for taking the time to review our Candlewood Suites at Bradley International Airport. I am so happy you chose our hotel while you were in the area. We look forward to seeing you in the future. More

Greenville, South Carolina
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 December 2012

I frequently stay at this hotel when I'm working in downtown Hartford and in MA. I have never had any negative issues with this hotel. The rooms are always claen and comfortable. Rarely have I heard any noise from the other rooms. You can't beat being across the road from the airport. You get free DVD rentals too.

Was this review helpful? Yes 1
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review
19 December 2012

Dear Guest, Thank you for your positive comments and post on Trip Advisor. I am so happy to hear that we are meeting your needs and that we are your hotel choice when visiting the area. Please let me know if there is ever anything we can do to make your hotel experience even better. Thank you again. More

MA
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 December 2012

I've stayed at Candlewood hotels in various places, and have always been pleased. I've stayed at this particular Candlewood a few times over the years, the first time when it was new, and again recently. I was glad to see that they're keeping it in pretty good shape; after all, a hotel CAN get used and abused, but if maintained,... More

Was this review helpful? Yes
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review
19 December 2012

Dear Guest, I am so happy to hear that you had a pleasant stay at our Candlewood Suites. We work very hard to keep our property clean and maintained and appreciate your positive comments. Also, we would like to thank you for taking the time to write this review on Trip Advisor. I will work with the maintenance team and... More

Top Contributor
62 reviews 62 reviews
44 hotel reviews
Reviews in 46 cities Reviews in 46 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 28 November 2012

Checkin was good. Small lobby, average decor. Room on first floor. It looked clean, but smelled well used in the room. The bed was like sleeping on the floor. Pillows were lumpy and had an odor. Sign said "house keeping every seven days"--I believe it. The laundry room had free washers and dryers. Fitness room was adequate. My thermostate in... More

Was this review helpful? Yes 1
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review
30 November 2012

Dear Guest, Thank you for taking the time to respond on Trip Advisor and let us know that you had less than a perfect stay. I am terribly sorry your experience at our Candlewood Suites was not a better one. I would greatly appreciate it if you could contact me at the hotel to discuss your stay and allow us... More

Detroit, Michigan
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 November 2012

I work construction and my company sends me all over the country and I have never left a review of a hotel before but I thought I would this time 1st off the staff is great they were very helpful with directions to places eat and things to do also I really like there bulletin board they post the weather... More

Was this review helpful? Yes
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review
16 November 2012

Dear Guest, Thank you for taking the time to place this review on Trip Advisor. Our Out and About Board is a new Candlewood Suites signature item and we are glad it was helpful to you. I will be sure to tell our staff how impressed you were with their service. Again, thank you for your review and we hope... More

Auburn, Maine
1 review
4 of 5 stars Reviewed 6 November 2012

Our stay at Candlewood Suites provided just what we needed... a pool for children to exhaust themselves in, kitchen facilities in our room for flexible, family-friendly eating and helpful staff. After checking out and accidently leaving my cell phone charger in my room, when I called over a week later, a helpful staff member located my charger and went out... More

Was this review helpful? Yes
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review
9 November 2012

Dear Guest, Thank you for taking the time to review our Candlewood Suites on Trip Advisor. I am so pleased that you had a wonderful stay and that we were able to get you your lost and found item to you. I will be sure to pass on your review to the staff members that handled your lost and found... More

Hartford, Connecticut
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 26 September 2012

If you dont want to see surprise charges on your credit card, you'll want to skip this hotel. We unfortunately stayed for many months at this hotel. Where to start. Biggest problem is after some months of charging us weekly and giving us a reciept for those charges, they decided to just start charging when and what they wanted. We... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Windsor Locks, responded to this review
11 October 2012

Dear Dee W, Thank you for taking the time to post a review of our property. My sincerest apology for the issues you experienced in our hotel. I would love to have the chance to regain your trust in our hotel and would like to address this with you further. I have sent you a private message to obtain additional... More

Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 18 July 2012

Amazing quality of hotel. Great for minimal service though Great Front desk service. Fantastic location across from Bradley Hartsfield Airport and the rental car and long term park and fly spots. Also Airport shuttle great plus. Rooms were large and immaculately clean.Stayed in 305 and it was a large Queen suite room. Great Stay.

Was this review helpful? Yes
J C, General Manager at Candlewood Suites Windsor Locks, responded to this review
9 November 2012

Dear Guest, We want to thank you very much for taking the time to review us on Trip Advisor. I am so glad that your enjoyed your stay and that our location was convenient for you . We hope to see you in the near future. Thank you again. More

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Additional Information about Candlewood Suites Windsor Locks

Also Known As:
Candlewood Suites Windsor Locks Hotel
Candlewood Suites Windsor Locks Hotel Windsor Locks
Candlewood Windsor Locks
Windsor Locks Candlewood Suites
Windsor Locks Candlewood
Address: 149 Ella Grasso Turnpike, Windsor Locks, CT 06096
Phone Number:
Region: United States > Connecticut > Windsor Locks
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 14 hotels in Windsor Locks
Price Range: €€
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Candlewood Suites Windsor Locks offers guests a comfortable extended stay. Conveniently situated near the Hartford Bradley International Airport, the Candlewood Suites Hotel in Windsor Locks, CT offers easy access to downtown Hartford, CT and Springfield, MA, as well as to top area attractions and businesses. Extended stay guests of our pet friendly Windsor Locks hotel can enjoy spending an afternoon at Six Flags New England or the Eastern States Exposition Grounds. Tours of the historic Mark Twain House, the New England Air Museum and the Springfield Basketball Hall of Fame are also less than 12 miles from our Windsor Locks, CT accommodations. While lodging in Windsor Locks, CT, business-oriented travelers can appreciate our hotel near Bradley International Airport and companies such as Hamilton Sundstrand, Ahlstrom, American Honda and Travelers. To best accommodate our guests' business needs, we offer over 900 sq. ft. of meeting space and a 24-hour business center. During your visit, you can enjoy the comforts of home and the convenience of a regular routine. A complimentary area shuttle and free high-speed Internet access are provided, and an indoor swimming pool, a well-equipped fitness center, a DVD lending library and an outdoor barbecue gazebo are also available on-site. As you plan your trip, we hope you will explore our exceptional Windsor Locks hotel rates and make your reservations with us today. ... more   less 
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