This place is so awful I couldn't wait to leave before reviewing it--I'm currently in my third room of the night. The first room wasn't cleaned by house keeping so we requested another room. The second room had cold air blasting--the heat appeared to be broken. We tried to wait it out and even steam up the room with the... More

I booked our stay through HotWire back in February. We arrived and were given a room on the third floor with a bed that was a canoe. The center was about 8 inches lower than the sides and the foot of the bed was higher than the head. Couldn't sleep all night. Outside of building is crumbling, but the sign... More

Older hotel but, clean. Lobby is nicer than rooms. Desk staff was friendly and helpful. Had the best continental breakfast. In the room carpet was dusty in corner. Not bad for the money.

I used to stay at this hotel for business weekly years ago. My company did work in the area and I have made several friends here after a year of Monday through Thursday at this hotel. I came back into Waterbury to visit my friends and wanted to stay at my favorite hotel. I was devistated to see what has... More

looked decent online...but it was filthy and in a scary, horrible neighbord...LOOKED OVER AT MY SONS BED AT 1AM AFTER HE HAD BEEN SLEEPING IN IT FOR AN HOUR AND THERE WERE BEDBUGS!!!! drove home in the middle of the night!!! WHAT A NIGHTMARE!!!!! i did get a refund....

We made a reservation for 3 on Hotwire. When we arrived, we were told we were in a king room and there were no rooms for us with 2 beds. The manager did not care at all about helping us, saying that since we booked through Hotwire, there was nothing she could do and we were not guaranteed 2 beds.... More

The tv did not work & the bathroom ceiling had black mold.Lots of dust hanging from popcorn ceiling. When I complained about the mold, the Manager was rude! I just wanted a clean room without mold, however after looking at 5 rooms - each room had black mold growing in the bathroom.. I found out the hotel is being renovated... More

I needed to make an 1100 mile road trip to Canada, from Durham, NC, and I estimated that New Haven and Hartford are pretty close to half-way. I used Hotwire and got this hotel for about 54 a night. I was happy with Hotwire's assessment of the hotel and their 85% customer approval rating for the property. Then I read... More

My family has stayed three times in the last year because we have a child in a nearby school. The hotel is clean and conveniently located to both the mall, the hospital, and the highway. The small downtown area is 2 blocks away. If you are looking for the Hilton, this won't be it. The price includes free internet, free... More