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Comfort Suites Norwich

2.5 of 5
275 Otrobando Avenue, Norwich, CT 06360
Hotel amenities
Comfort Suites Norwich
Ranked #5 of 5 hotels in Norwich
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96 reviews from our community

    Trip type
Traveller rating
    10
    30
    14
    11
    31
Date Rating
Gaithersburg, Maryland, USA
1 review
1 of 5 stars Reviewed 29 April 2013

Terrible experience... It's been six months hunting for a manager who can listen to me and fix this issue. Got charged by the agency that made the reservation, and got charged by the clerk who checked me in. Mike, the so called manager would avoid my calls and has not resolved a simple refund issue in months. NEVER GO THERE... More

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Easthampton, Massachusetts
1 review
1 of 5 stars Reviewed 28 April 2013

The hotel from the outside looks good. When we walked into the hotel we saw a note on the door that said the pool and hot tub section was under construction. I wish hotel would let you know that because we came early to take advantage of relaxing in the hot tub. One of the elevators was broken down. The... More

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CT
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
1 of 5 stars Reviewed 21 April 2013 via mobile

I would not recommend this hotel to anyone -yes, the have a shuttle but you have to sign up to use it. When we arrived there were no time slots available and we had to call a cab -we booked a room for 3 adults. When we asked for sheets for the sofa bed, we were told they were out... More

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Shelton, Connecticut
1 review
4 of 5 stars Reviewed 6 April 2013

We picked this hotel due to its price and the offering of a breakfast and a shuttle to the casino. We were a little worried about staying here due to the other not so favorable reviews, but we were very suprised once we stayed. I spoke with the new manager Bill about an issue the day before our check in... More

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Norwich, Connecticut
1 review
1 of 5 stars Reviewed 26 March 2013

I did not even get a chance! to stay at this hotel before I was turned off by the rudest representative named SABRINA. I called at 6:30 the day before my stay to cancel my reservation and was rudely told by SABRINA that I can not cancel your reservation because it was after 3pm. She explained that unfortunately I would... More

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Union
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 27 February 2013

I stayed over 2 days on company business this past week. The girl at the counter was a little cold when I arrived to check in. That experience set the tone for my stay. While the hotel is not terrible, it has a comfortable atmosphere the staff is cranky and accident prone. One thing that I will not forgive is... More

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Enfield, Connecticut
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 26 February 2013

We checked into the hotel before heading to Mohegan and did not drop our bags off before leaving. Upon our return at 1am, we went upstairs for the first time and found our keys did not work. After waiting for approximately 7 minutes for someone to show up at the lobby desk, we were handed our "fixed" room keys. Needless... More

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Bridgeport, Connecticut
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 25 February 2013 via mobile

My wife and I stayed at this hotel when going to an event at Mohegan Sun Casino. This hotel is located 2 exits away from the casino (about 5 minutes away). The hotel offers a complementary shuttle to and from the casino. The shuttle leaves every hour. Reservations to take the shuttle is a must. It runs from 4 pm... More

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boston
1 review
1 of 5 stars Reviewed 18 February 2013

February 18, 2013. We booked Whilrpool Suite. We drove 7 hours to see A Concert that we were waiting for for a long time..Plan was to refresh at the hotel, change clothes and go see the Concert..We had to wait 5 hours to check in...Front desk told us Room were not ready..We missed the most of the Concert :(. We... More

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Springfield, Massachusetts
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 20 January 2013

We booked this room for one night. As we entered there were people smoking at the entrance, signs warning of construction, and proof of this everywhere. The room was large, but holes in the tub, mold, and torn wallpaper were in and out of the bathroom.. It is next to a trucking company and we could hear trucks through the... More

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Additional Information about Comfort Suites Norwich

Also Known As:
Comfort Suites Norwich Hotel Norwich
Comfort Suites Norwich Hotel
Norwich Comfort Suites
Address: 275 Otrobando Avenue, Norwich, CT 06360
Region: United States > Connecticut > Mystic Country > Norwich
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 hotels in Norwich
Price Range: €€
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
119 room all suite property with a country decor. FREE Wireless High Speed Internet access. Comfort Suites offers deluxe continenal breakfast and comp shuttle to and from Mohegan Sun Casino. The hotel also has an indoor pool, jacuzzi, sauna and lounge. All guestrooms have a refrigerator, iron & ironing board, coffee & coffee maker, cable, HBO ... more   less 
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Comfort Suites Norwich
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