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All 5 Norwich hotels

Courtyard by Marriott Norwich

3.0 of 5
181 West Town Street, Norwich, CT 06360
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Ranked #2 of 5 hotels in Norwich
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126 reviews from our community

Traveller rating
    32
    47
    23
    12
    12
See reviews for
Families
21
 
Couples
58
 
Solo
4
 
Business
16
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Orlando, Florida
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 18 June 2013 NEW

Immediately apparent that this is a sadly aging property. Time to take it out to pasture. I knew right away when entering my room that it faced the highway - semi truck noise is extremely noticeable at all hours of the day so ask for a room away from the road if you want a quiet night's sleep. The elevators... More

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Conyers, Georgia
Top Contributor
54 reviews 54 reviews
18 hotel reviews
Reviews in 26 cities Reviews in 26 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 12 June 2013

The hotel is showing some age, but the rooms were fairly standard as Courtyards go. The bed was very comfortable. The bathroom sink area was a little cramped for toiletry space. The shower had nice pressure and the water got hot quick. I liked the breakfast area as it was spacious and clean. The food was good although a line... More

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Long Island, NY
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 3 June 2013

I bought concert tickets for my husband's 30th birthday and couldn't afford to stay AT Mohegan Sun so I wound up booking Courtyard Marriott on Priceline and don't regret it! I had emailed in advance to request a King size bed and a room on a higher floor. I mentioned it was his birthday and the management offered to put... More

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Boston
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 29 May 2013

Four of us stayed here on a weekend to Mohegan to see Eric Clapton (psyche!!) Anyway, we wanted early check in since we were going to Casino etc and wanted to relax a bit first. We arrived at 2 pm and Deskman said we were all set and gave us our key cards. When we got off the elevator our... More

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Tacoma
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 8 May 2013

I'm visiting my husband who is here for an extended stay for work. So this review has a little for both. Pros: the rooms and hallways are clean and smell clean. The pool, spa, and exercise areas are clean. While there is the usual chlorine smell, it is not overpowering. The staff are friendly and knowledgeable. Cons: There are NO... More

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See 2 more reviews by KimN_WA for Norwich
WHGGuestService, Manager at Courtyard by Marriott Norwich, responded to this review
9 May 2013

Thank you very much for your feedback, it is very important to us. We are glad you enjoyed our staff and the cleanliness of our hotel. The area does have a large need for efficiencies and that is why we work hard to ensure we have refrigerators and microwaves for all guests who request them but other than a few... More

New Jersey
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 6 May 2013 via mobile

So, it's a Courtyard by Marriott. If you adjust your expectations so as not to expect any "frills", it fine. The rooms are adequate, the beds comfortable, flat screen TV in the room and a climate control system that works well. Service was fine as well. They brew Starbucks coffee in the lobby which is a big plus for me... More

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New Hampshire
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed 27 April 2013

Staff was excellent! Friendly, personable and courteous. Everyone went the extra mile to be accommodating. We had asked for a pack-n-play, the one we received was in rough shape. An employee promptly brought a different one when we asked. They also asked where we would like rom to be located in the building when we checked in-which I have never... More

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Stamford, Connecticut
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 9 April 2013

We decided to stay near the casinos and didn't want to pay thru the roof! Unfortunately in that area it is expensive especially on the weekends! This hotel was right in between both Foxwoods and Mohegan. The back road to Foxwoods was 15 min and highway to Mohegan about the same. Front desk was very friendly and I believe they... More

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NE USA
Top Contributor
148 reviews 148 reviews
14 hotel reviews
Reviews in 56 cities Reviews in 56 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed 9 April 2013

In today's environment, when everyone seems 'too busy to be nice' it is truly appreciated that every (EVERY) staff member that I interacted with or passed in the hallway was courteous, helpful (knowledgeable) and personable. I've stayed here Mon-Fri for two weeks, now and am impressed that personnel are customer service oriented. This hotel's location is just off 395 and... More

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Chicago, IL
Top Contributor
59 reviews 59 reviews
31 hotel reviews
Reviews in 32 cities Reviews in 32 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 28 March 2013

I checked in late on a business trip and the service desk employee must have noticed how exhausted I looked. I was upgraded to a Jacuzzi suite which was nice! I didn't want to get in the tub, though. It was a little dirty -- hairs in the tub and obvious that no one used it in a while. I... More

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Courtyard by Marriott Norwich
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Additional Information about Courtyard by Marriott Norwich

Also Known As:
Courtyard By Marriott Norwich Hotel
Courtyard By Marriott Norwich Hotel Norwich
Courtyard Norwich
Norwich Courtyard
Norwich Marriott
Address: 181 West Town Street, Norwich, CT 06360
Phone Number:
Region: United States > Connecticut > Mystic Country > Norwich
Amenities:
Business Centre Casino Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Norwich
Price Range: €€
Hotel Class:3 star (3*)
Reservation Options:
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