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Doubletree - Norwalk

3.5 of 5
789 Connecticut Avenue, Norwalk, CT 06854
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Doubletree - Norwalk
Ranked #4 of 15 hotels in Norwalk
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157 reviews from our community

    Trip type
Traveller rating
    44
    52
    26
    21
    14
Date Rating
Merrimack, New Hampshire
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 15 May 2013 NEW

From the staff to the cleanliness of the room I was extremely pleased with the Hilton Doubletree, Norwalk, CT. I have not stayed at a Doubletree in many years. I was pleasantly surprised that since they have become part of the Hilton hotel chain, the improvements are beyond any expectation I might have had. The staff definitely did go above... More

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GerardoGuerrero, General Manager at Doubletree - Norwalk, responded to this review
16 May 2013

We are thrilled you had such a wonderful experience at The Doubletree by Hilton Norwalk! We're glad our amazing staff made such a positive impact on your stay. Hope to see you back soon! More

Suffern, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2013

Our Family enjoyed a 3 day 2 night get together celebrating a young couples anniversary. We used the Conference rooms for private catered meals. The rooms were very spacious & comfortable, Price was quite reasonable for our group.The front desk was very helpful & friendly. We plan to go again.

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GerardoGuerrero, General Manager at Doubletree - Norwalk, responded to this review
9 May 2013

Thank you for your positive feedback and we are glad you found our hotel to be in just the right place for your gathering! Please visit us again when your back in town! More

Reston, United States
1 review
5 of 5 stars Reviewed 26 April 2013

We stayed at the hotel while we were visiting our daughter. We especially enjoyed the service in the lounge. We sat at a table by the fireplace. The bartender came from behind the bar several times to refresh our water and refresh our drink glasses.Our guest room was large and clean, and had a full sofa.

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Review collected in partnership with DoubleTree by Hilton

GerardoGuerrero, General Manager at Doubletree - Norwalk, responded to this review
29 April 2013

Thank you for choosing The Doubletree by Hilton. Glad you were able to enjoy the amenities in our Bar area. Please visit again in the near future. More

A TripAdvisor Member
5 of 5 stars Reviewed 21 April 2013

We arrived extremely late in the night and the staff were very friendly and welcoming. Check in was fast and easy. Easy to find off the highway. We did not stay long but the room was very comfortable and beds were good quality. Found everything to our satisfaction.

Was this review helpful? Yes 1

Review collected in partnership with DoubleTree by Hilton

GerardoGuerrero, General Manager at Doubletree - Norwalk, responded to this review
26 April 2013

While you only spent a short time with us, we are happy to hear that you had an enjoyable experience. Please come back and visit again soon. More

NJ
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 21 April 2013

I have stayed here 3 times in the past year the last time was the end of February 2013. All 3 times the staff has been very helpful. Our 1st time there (March 2012) was a large group there making lots of noise but the staff helped make that better and were very accommodating to me and my son. The... More

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See 3 more reviews by Carol H for Norwalk
GerardoGuerrero, General Manager at Doubletree - Norwalk, responded to this review
23 April 2013

We are pleased to hear you have stayed with us multiple times and enjoy the hotel and its amenities. Looking forward to seeing you back again in the near future! More

Royersford, Pennsylvania
Senior Contributor
28 reviews 28 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 16 April 2013

Staff was GREAT! We had a service dog with us too and they realy were wonderful. The room was small. Rather dark. Felt like it was not clean but it really was. The area not appealing at all but was VERY close to the Rt 95 which can be a plus. The bar staff was not attentive at all and... More

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GerardoGuerrero, General Manager at Doubletree - Norwalk, responded to this review
18 April 2013

We take great pride in our customer service. We appreciate you pointing about how great our staff is! Please visit us again soon. More

Baltimore, Maryland
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 April 2013

My family stays here regularly when we are in Connecticut visiting relatives. We always get a great deal on Priceline which happens to be right across the street. The rooms are great, the staff is superb, and the hotel facilities are perfect for family. We will continue to patronize this hotel. The only big negative is the walls are so... More

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GerardoGuerrero, General Manager at Doubletree - Norwalk, responded to this review
15 April 2013

We are glad that you enjoy your stay each time you are here! Please visit us again soon. More

Sudbury, Massachusetts
Top Contributor
58 reviews 58 reviews
13 hotel reviews
Reviews in 32 cities Reviews in 32 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 8 April 2013 via mobile

We stayed on our road trip on Rt. 95. It was convenient and comfortable, but they were replacing the carpet in the front lobby which made the entrance an obstacle course to get to the front desk. Once we were in the room, it was comfortable and up to our expectation. There was no charge for parking. The front desk... More

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GerardoGuerrero, General Manager at Doubletree - Norwalk, responded to this review
9 April 2013

Thank you for staying over at our property during your road trip. We have completed carpet renovations in the lobby area and will continue make improvements to the hotel. More

nyc
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 April 2013

My family and I stayed for 2 nights at this hotel. The staff was absolutley amazing friendly and so helpful. The room was a great size and very clean. My only issue was that the heating vent had a bad draft. breakfast was deliscious and the pool was warm and clean. All in all we really enjoyed our stay and... More

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Review collected in partnership with DoubleTree by Hilton

GerardoGuerrero, General Manager at Doubletree - Norwalk, responded to this review
11 April 2013

Thank you for your positive feedback. We are glad you enjoyed your stay and had a were able to experiences our amenities! Please visit us again soon. More

Boston
1 review
1 of 5 stars Reviewed 25 March 2013

I’ve had the displeasure of staying at this mess of a hotel 4 times (no choice – priceline). Every time I check in, I need to go back to the front desk for a new room – sometimes twice. Here is a list of items broken in my room over 4 visits. 1) Two televisions 2) 1 remote control 3)... More

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DTNorwalk, Manager at Doubletree - Norwalk, responded to this review
27 March 2013

Thank you for taking the time to offer your comments and feedback about your recent stay. We apologize that you had an unpleasant experience and will take all of your feedback into consideration. More

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Additional Information about Doubletree - Norwalk

Also Known As:
Doubletree - Norwalk Hotel Norwalk
Doubletree - Norwalk Hotel
Doubletree Norwalk
Address: 789 Connecticut Avenue, Norwalk, CT 06854
Phone Number:
Region: United States > Connecticut > Norwalk
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Norwalk
Price Range:
Hotel Class:3.5 star (3.5*)
Reservation Options:
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