Not the best, but tolerable if need be..
Semi-affordable accommodations in a small city where your options are very limited.
I slept okay. Coffee and local phone calls were free, but nothing else.
Customer service was annoying. Clerk at the front desk stood there and chatted on the phone with her boyfriend/girlfriend/significant other for 10 minutes while I stood there...
More
Dear Valued Guest,
Thank you for contacting us via TRIP ADVISOR about concerns you had about your stay in August 2011. I want to take the time to personally address the concerns you had about your visit in the New London area.
I certainly don't want your stay to be tolerable. I have recently taken over as General Manager of...
More
A friend of mine recommended the Red Roof Inn to me because I was going to a concert at the Mohegan Sun Arena and was considering an overnight stay somewhere. She had told me how she stays there every year when the Ms Connecticut Pageant is going on. She said how clean and nice it is and the price is...
More
Traveling up I-95 and my travel mate insisted we find an inexpensive room for the night. Via AAA we found this hotel just off the hwy. I was reluctant, but it was only for one night. I was pleasantly surprised that the room was very clean. It appeared that it may have been updated within the last few months. It...
More
Very inexpensive but clean and comfortable. I got the king-sized bed and was impressed with the size of the room for an inn of this price. Comes with soap and shampoo but no conditioner or lotion. Microwave, fridge, and safe all provided, as well as a TV. Bed was comfortable. Bathroom was clean. Friendly staff, quick check-in and check-out. Not...
More
I recently stayed but after reading all these reviews I must say they are ALL correct. DO NOT STAY HERE IF YOU DON'T WANT TO BE CHARGED $75 FOR DAMAGE SOMEBODY ELSE DID!!!!! Bathroom wall had damage & we even said how "ghetto" it looked. Well needless to say they should check more thoroughly their rooms to not charge innocent...
More
Dear Guest,
I am sorry your stay was not to your satisfaction. Our guest’s comfort and satisfaction is our number one priority! Our housekeeping teams prepare each and every guest room with the upmost attention to details and cleanliness. Your experience is not typical of what our guest experience. Our guests expect to have all the amenities in their rooms...
More
We came here because this place was pet-friendly and we lost power at our home for the last 4 days. Although the room seemed somewhat clean, I checked the bed for bed bugs. Found nothing. I lifted the mattress and found a used crack pipe.
I didnt make a scene, I just returned it to the front desk letting them...
More
Dear Guest,
I apologize that your recent experience was less than perfect. All our hotel rooms are serviced routinely by a pest control company and the housekeeping team are trained to address any issues that arise. I am glad and would only expect that you found your room pest free. As for the item that you found under your mattress,...
More
This is a no frills room but clean and comfortable. It was convenient to I95. The biggest plus was that pets are allowed.
More
This Red Roff Inn was unique in that the biggest negative was that the rooms were in dire need of renovation/upgrading. Pillows were flat, mattresses felt worn, new bath towels are definitely needed and the room temperature was difficult to control.
Now on to the better stuff. The grounds were well maintained, the housekeeping and front desk staff were friendly...
More
Dear Valued Guest,
Thank you for your kind comments about the hotel. We strive to maintain a clean facility with excellent service. I appreciate your kind comment about the staff and the way you were treated at this location. We are definitely located very close to many attractions including the Mohegan Sun Casino and Foxwood Casino and the Ocean Beach...
More
The hotel room was basic, no frills, but a good value. Only took about 10-15 minutes to get to Mystic.
The rooms were pretty clean and looked recently painted.
The staff was friendly upon check-in. Checking in and out was a breeze.
The was no hair dryer in the room but we asked the front desk and they courteously gave...
More
We got a super rate (less than $50 for a Thursday night) by using a coupon in one of those coupon books available at highway rest stops. (It was substantially less than the AAA rate.)
The front desk clerk was great, the room was very modern and very clean. Internet access was very good. No complaints at all. We would...
More
150 Reviews
63 Reviews
55 Reviews
