The hotel was clean, the staff was friendly and helpful! The room was much bigger than we expected. The location was great, the aquarium, the Old Mystic Seaport, and restaurants were all in near proximity.

Continuing drive up the east coast and it was time to stop and mystic was the place. Hyatt place is ok nice service at check very friendly and through. Rooms are suites and as others have said bed pretty much like a piece of plywood but it serves the purpose. Onward and up the coast.

We stayed at this hotel for one night The location was close to the interstate so easy access The room was very spacious and comfortable The TV was huge The stay was good No problems The staff was helpful There was a standard breakfast. The selections were fair We did not utilize room service

The hotel is right off the highway and near downtown, the seaport and the mystic village shops. The room was clean and spacious. The staff helped us with restaurants and had menus for us to review. There was a wonderful continental breakfast with Starbucks coffee and Tazo tea. We will stay here again!

Our rooms were clean and very comfortable and the breakfast was great, but it was the staff that made the visit extraordinary. We were in town to attend funerals on two separate occasions and found the front desk to be very professional. Our thanks to the Manager Sharon for her act of kindness. I couldn't imagine staying anywhere else in... More

We stayed here last month for an anniversary weekend. We pre-paid and had a reservation but arrived early at 1:30pm. Parking lot was empty. We were told that we needed to come back after 3. End of conversation. The girl at the front desk had zero personality and looked miserable to be at work. A 2nd girl came out and... More

We stayed for 6 nights. The room was spacious and clean, but the beds were very uncomfortable and hard. The staff was friendly and helpful whenever we needed assistance. The location was very convenient. The breakfast was good with plenty of variety, but like another reviewer, sometimes it was a challenge to find a clean plate. We never had problems... More

It took a few hotel stays elsewhere, but we finally found our Mystic Hotel. We have family in the area, so we frequent Mystic overnights often. We tried Hampton Inn & Suites, (read latest review) and decided our last visit there was just that, our last! Hilton was just OK, very outdated, old and unfriendly. Steamboat is great, but too... More

we booked our trip asking for early check-in and chosing the family fun package for the aquarium . we arrived at the front desk after a long drive. the girl at the front desk was not smiling and said "yes". i said i know it is probably too early to check in, but i spoke with a gentleman yesterday and... More