Hilton Mystic (Mystic, CT) - Hotel Reviews

Also Known As:: Hilton Mystic Hotel Mystic; Hilton Mystic Hotel; Hilton Hotel Mystic; Mystic Hilton Hotel; Mystic Hilton

Address: 20 Coogan Boulevard, Mystic, CT 06355

Phone Number:

Region: United States > Connecticut > Mystic

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #8 of 12 hotels in Mystic

Price Range: €€

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: In the heart of Mystic, Connecticut, just one block from Interstate-95, Conveniently located for both corporate and leisure visitors alike. You’ll appreciate our convenient location as a coastal stopping point between New York City and Boston, MA, filled with historic charm of maritime New England. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Olotels, Venere, Travelocity, Agoda, Hilton Hotels, Expedia, Priceline, Hotwire, Tingo and Hotels.com so you can book your Hilton Mystic reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Angie C

Montrose, California, United States

1 review

“Staff not helpful”

Reviewed 23 May 2013 NEW

Room was not cleaned after being out all day. Asked front desk trainee to arrange to have it cleaned while we went out for dinner, but came back and it still wasn't cleaned. Couldn't call the front desk from the room because the phone wasn't working. When I went back to the front desk to inform the trainee that the... More

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Roger S

Watertown, Connecticut, United States

2 reviews

Reviews in 3 cities

2 helpful votes

“Great Hotel! Great Staff!”

Reviewed 20 May 2013 NEW

Great place to stay! Very close to Mystic attractions. This hotel is right across from Mystic Village. Very nice room to stay in. If you are thinking of a nice place to stay in Mystic. This is the place.

Thank you very much for your positive comments and we look forward to having you stay with us again at the Hilton Mystic. More

Teresa M

Andover, MA, United States

“Business Trip”

The Hilton Mystic is a very good hotel with a very caring staff. I would stay there again. It is very centrally located right off major routes. Their conference facilities were excellent. Their pool and exercise facilities are also very good.

Review collected in partnership with Hilton Hotels & Resorts

Teresa M, Thank you so very much for your positive comments. We certainly share this with our staff and we look forward to your next Hilton Mystic stay!! More

Melanie B

United States

“Hilton Mystic”

The hotel is nice and clean. The room we stayed in the airconditioning unit was extremely loud and kept us up half the night as it ran about every twenty minutes or so. Location is great, across the street from the aquarium and seaport village shops. Have to drive a short distance to get to the downtown mystic area and... More

Melanie, Thank you for sharing this quick feedback on your recent stay with us via TripAdvisor. We appreciate your input and apologize for the noise issue you encountered with the A/C unit in your room. We have alerted our maintenance team to the issue and they are working to correct it for future guests. The next time you travel to... More

EKDDSDNH

New Hampshire

Top Contributor

50 reviews

10 hotel reviews

Reviews in 22 cities

40 helpful votes

“Nice hotel, close to everything”

Reviewed 12 May 2013

My family stayed here over school vacation in April. We only stayed one evening but loved how convenient it is to everything Mystic has to offer. The room was nice and clean and plenty of room for all of us. Style was a bit dated but as long as it is clean we are happy. They do have an indoor... More

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See 2 more reviews by EKDDSDNH for Mystic

EKDDSDNH, Thank you for adding you comments about your recent stay on Tripadvisor, we certainly like to receive any and all feddback that we can so we can better take care of our guests. I was very happy to hear that your overall stay was good however I was sorry to hear that your experiance at the restaurant was not... More

David A

waterbury, ct, United States

1 helpful vote

“Hotel stay”

Reviewed 9 May 2013

Main lobby bathroom were a bit filthy. Need to hire more house keeping for the hotel. The gym was pretty cool and i love the set up of the room. Hotel staffs were willing to help and i commend the effort of Kathleen Nooha.

David A, Thank you for taking the time and expressing your comments via Tripadvisor we certainly pay attention to very comment that is posted or given to us. These comments have already been shared with our housekeeping staff and we will certainly improve on the areas that you have commented on. Also I have shared your comments with Kathleen and... More

Tammy D

Clifton Park, New York

Senior Reviewer

6 reviews

“Nice Hotel”

We stayed here over the weekend. The hotel was nice and clean. The staff was friendly. The breakfast buffet wasn't anything wonderful..bagels a bit stale. The only complaint I can think of is the pool was a little chilly and not having a blow dryer in the room was a bit unexpected. Otherwise it was very nice Oh the bed... More

See 3 more reviews by Tammy D for Mystic

Thank you very much for your postive comments on Tripadvisor. We certainly love to hear great comments like yours and these comments have already been shared with our staff memebers so they too were very happy to hear about your stay. We look forward to you staying with us again!! More

Michele B

Ashford, CT

“Overpiced and disappointed...”

Reviewed 8 May 2013

We stayed at the Mystic Hilton in April--the weekend of the 20th-21st. Aside from its great location and the ability to walk to the Mystic Aquarium and Village we were sorely disappointed! The room was not the cleanest--the bathroom in particular. The hotel itself was not very clean--the pool area especially. The spilled coffee and jelly on the floor was... More

Michele, Thank you for your feedback. We are glad you chose our hotel during your recent stay in the area and we apologize for the housekeeping issues you encountered. We appreciate you bringing this to our attention and know our guests deserve better. We will make every effort to ensure our rooms meet the highest housekeeping standards moving forward and... More

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mmckinno M

Madison, Connecticut

Reviews in 2 cities

3 helpful votes

“Mystic Hilton”

Reviewed 7 May 2013

We stayed 1 night at the Mystic Hilton and found our room to be above average size with 1 of the most comfortable hotel beds we have ever slept in. Staff was very pleasant & helpful. Room rate was in line with area hotels with the same amenities.

Atlantis87

8 reviews

6 hotel reviews

Reviews in 6 cities

6 helpful votes

“Used to love it here... disappointed.”

Reviewed 6 May 2013

Stayed at the Mystic Hilton for one night (May 3) after a concert at one of the nearby casinos... early Mother's Day gift for my mother. I have stayed at this location before and I loved it. I was highly disappointed this time. We checked in late and it was noisy in the lobby due to the bar -- not... More

On behalf of my staff; we thank you for choosing the Hilton Mystic. We understand that as a guest; you have numerous options to where you can stay while you are away from home and we truly appreciate that you have selected us. Please accept my deepest apology for the delay in my response as your Email unfortunately went to... More

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Hilton Mystic Hotel Reviews, Mystic

Hilton Mystic

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