To be honest, after booking in this hotel, I read the comments on trip adviser and really felt bad about choosing to book into this hotel. I travelled from South Africa (In all a 22 hour trip) and really was not in the mood to struggle with an ineffective hotel. However all the hotels that were recommended in the Hartford... More

We stayed at this hotel for a volleyball tournament at the Convention Center. The staff could not have been nicer- front desk very helpful, often answering the same questions over and over, but never sounding tired of it! They even offered to give us rides to/from the Conv. Center because it was particularly cold and they didn't want us to... More

Although the hotel was clean and the room comfortable, there was no refrigerator in room. Also since it's located close to highway intersections it was hard to just walk to downtown. I saw a flyer saying that there was a shuttle you could take downtown but no one gave me any information and since it was late we didn't take... More

I stayed here on business. This hotel is definitely in need of an update and I guess it may get it since it is now the Ramada Plaza instead of the Crowne Plaza. It's definitely not bad, though. The room was big and comfortable, but a bit dusty which means the maids don't pay attention to detail. The breakfast in... More

This is the "old" Crowne Plaza and it is now the Ramada Plaza. The hotel staff works hard to make your stay comfortable. The hotel is in need of an upgrade and I hope they get it. The dinning room was closed for dinner so you eat in the lounge area, which is fine if you don't mind several TV's... More

I will start by saying that I got my room for Priority Club points through a special that they were running (5,000 points). So for that price, it was a steal. We were in town to see a concert at the XL center, so it spared us from driving home that night. The room was big, comfy and clean for... More

Stayed one night the guest room was desperately in need of renovation. There was an old tv with a poor picture an the desk chair and sitting chair were torn. The carpet and bed skirt were heavily stained. The bath room fixtures looked to be rusted in areas. The bed was not too comfortable and was missing the blanket or... More

Let me start by saying I have reviewed many many hotels as I travel over 300 days a year on business. I have never stayed at a Crowne Plaza like this one. If I told you all that is wrong with the hotel it would take way too long so very simply no matter how low the rate may be... More

Stayed there for one night with my family. The location is convenient - literally minutes (by car) from the Capitol. This is not the Crowne Plaza I witnessed in a couple of other places - maybe because they took over the hotel from another chain. The staff was helpful and friendly. We had to change the room due to the... More