Outstanding service, ultra clean, free parking and very convenient! That is the condensed version of my review. Now for the details, my 17 year old daughter and I took a quick(overnight)college trip to New England. We flew into Boston, rented a car and drove to Worcester, MA; then drove to Hartford, CT and this hotel. Gail was at the front...
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Dear phillygirl55,
Thank you for taking the time to review our hotel on Tripadvisor.com. We are glad that you stayed with us! Gail is wonderful to work with and I am sure she will be gratified by your comments about her when I share them with her later. We work very closely with the local colleges and universities. In fact...
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We had incredible service from the staff. The front desk folks will do just about anything to assist, including sending a van to get us from the Convention Center to the hotel in the midst of a blizzard. Also the housekeeping staff not only found the raincoat I had left behind, but mailed it to me!!
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Dear Authored,
Thank you for taking the time to review our hotel on Tripadvisor.com. We are thrilled to know that you had a great stay. Our staff tries very hard to ensure that our guests are always taken care of and they enjoyed the recognition of their hard work when I shared your comments with them today. On behalf of...
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My young daughter and I attended an evening performance at the Bushnell theater in Hartford on October 29, 2011. We were caught by surprise at the terrible weather conditions from an early snowstorm and did not want to even try to drive 35 miles home.
We booked one of the last rooms available at this hotel. It was also one...
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Dear KopperCT,
Thank you for taking the time to review the hotel on TripAdvisor.com. On behalf of the team at the hotel, thank you for staying with us. Your business is appreciated. I hope you and your daughter enjoyed the show at the Bushnell. The storm was definitely challenging for everyone. We are glad that the hotel was able to...
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I was pleasantly surprised how efficient and how friendly everyone was at this Holiday Inn. The breakfast was great, everyone was cheerful, and everything went smoothly. This was the weekend of 11/5-11/6, 2012, when Connecticut was suffering a freak snow/ice disaster. For any staff to bear up so well under such strain deserves congratulations. Thank you.
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Dear Germy S,
Thank you for taking the time to review the hotel on TripAdvisor.com. The team in the hotel is thrilled that you found our hotel that made you feel at home. The storm left a lot of people without power which was extremely tough. Although we are happy you enjoyed your stay with us, we hope you return...
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Had to book a last minute hotel, and couldn't find one an available one until I came across this one. It was a great choice, good location and the best part was the friendly and excellen service I received. Gail was awesome and helped me in every which way she could and making my stay very comfortable. The shuttle service...
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Dear Alexie P,
Thank you for taking the time to review the hotel on TripAdvisor.com. On behalf of the team at the hotel, thank you for staying with us. We appreciate your business. Gail is one of the many wonderful people that truly make this hotel special. I am glad that she was able to accommodate your travel needs. One...
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I was surprised at the size of my room at this Holiday Inn Express. There was "breathing room" with 2 queen beds, a desk, a side chair and space to move around without bumping into anyone else. The room and bathroom were also very clean. We enjoyed the complimentary breakfast that included some cooked foods, even bacon. This hotel was...
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Dear Noysynora
Thank you for taking the time to review the hotel on TripAdvisor.com. On behalf of the team at the hotel, thank you for staying with us. We appreciate your business. I am glad that you were happy with our services, cleanliness, and breakfast. We are known for our cinnamon buns! Hopefully you will come and visit with us...
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I live in hartford and there was no heating at my house because the furance broke down so I was forced to stay at a hotel and this place felt just like home.
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I drove from MD to CT and called along the way and asked Tasha if she could make copies of my workshop for the following day, if not I would stop at an office supply and have it done. She said that wouldn't be a problem. I told her I would need 21 copies of a 20 page workbook. She...
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Dear mike_rfiservices,
First and foremost, I would like to thank you for posting on Tripadvisor.com. I appreciate you taking the time to write a review. Please know you’re your feedback is not taken lightly and I can only imagine how frustrated you must have been. Back in July, we had some challenges with our shuttle as it was unsafe to...
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This was a stop over point for me my husband and two dogs between Washington DC and Maine. I used tripadvisor to pick it out, so seems like I should give feedback. It was exactly what we needed and everything we expected. It can be really hard finding a place that will take TWO dogs without charging a fortune. It's...
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Dear Fluorestan,
Thank you for staying at our hotel. We hope you enjoyed the rest of your trip to Maine. We are glad that we could accommodate you and your dogs. I hope that you took some dog treats from our container in the lobby for your pets. The team at our hotel tries very hard to be as hospitable...
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I thought the location would be inconvenient for touring the area but it was excellent! The hotel has a free shuttle that can be ordered for the time and locations of your daily schedule. This means no more getting lost, checking driving directions or paying for parking. The Very friendly staff are well informed about the area. The room was...
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142 Reviews
