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Quality Inn

2.5 of 5
111 Berlin Rd., Cromwell, CT 06416 (Formerly Comfort Inn)
Hotel amenities
Quality Inn
Ranked #4 of 4 hotels in Cromwell
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30 reviews from our community

    Trip type
Traveller rating
    5
    4
    9
    4
    8
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 2 February 2013

This is by far the worst place ever stayed in and way over priced. Me and my husband are traveling up to Maine to see family from ft Campbell Kentucky and after driving for 15 or so hours we decided it was time to find a place to crash. We had dogs and were referred by another hotel that they... More

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Hartford, Connecticut
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed 9 November 2012

I have used this hotel for years for our frequent guests without problems. I planned a five night stay for a guest who upon check-in found the hallway and room area to be smoky. When asked at desk for assistance, my guest was told there were no other rooms available [probably due to Hurricane Sandy]. When the manager was requested,... More

Was this review helpful? Yes 3
South Carolina
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 30 October 2012

Convenient to highway. Very small breakfast room, but they had continental breakfast and a couple of hot items. Rooms were a good size and beds were comfortable. Our room had a refrigerator and a microwave. Good lighting in the room. Staff was friendly and helpful. No pool and didn't have a chance to use the exercise room.

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Middletown, Connecticut
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 18 October 2012

I booked one night in a double bed room. My best man and I stayed there prior to my wedding, since I can't see my bride the day of. Since check out was at 11am and our limo wasn't coming until 2pm we had some time to hang around. Instead of kicking us out of our room the manager allowed... More

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Elyria, Ohio
2 reviews
5 of 5 stars Reviewed 6 September 2012

Through my travels I am convinced that personal experience overtakes reviews. However, i have also noted that great experiences need to be recognized. A great location, with clean rooms and a reasonable price are important, but customer service is a must. I have stayed at many hotels with lousy service and places like these which make it an excellent personal... More

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Fredericksburg, Virginia
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 26 July 2012

I was pleasantly surprised at the appearance and comfort of this former Comfort Inn. It's aged a bit (the reason for the downgrade from Comfort Inn, I presume) but still retains the larger rooms of the pricier Choice Hotels marque. Everything worked fine in the room. It was clean. The bed was just O.K. But the price, compared to other... More

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Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 6 May 2012

The people booking for my group booked late and we stayed at this hotel. It was Awful! Although the rooms stated that they were non smoking, there had been zero renovations done since the change took place. The room smelled strongly of smoke, there were cigarette burn stains on the sink. There was no fridge, no microwave and the mattress... More

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Singapore, Singapore
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 10 December 2011

Basic room but very helpful reception staff who had offered us great help.

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Boston, Massachusetts
Top Contributor
69 reviews 69 reviews
18 hotel reviews
Reviews in 31 cities Reviews in 31 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 28 October 2011

I pulled in to this hotel because it was a late night and I was on business driving back home to Boston. I hadn't intended to stay the night anywhere but was really tired and saw this place and gave it a try. The desk staff was very pleasant. The hallway on my floor was dirty and the carpets were... More

Was this review helpful? Yes 1
Hartford, Connecticut
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 of 5 stars Reviewed 3 September 2011 via mobile

I should start by saying the front desk staff was friendly and helpful. That is the only thing good I have to say about this hotel though. The halls are dirty looking with stained carpets and even though I think all the rooms on our floor were no smoking it smelled like cigarette smoke. Going into the rooms was more... More

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comfortinncromwell, Webmaster at Quality Inn, responded to this review
16 September 2011

Dear Guest, Thank you for choosing Quality Inn for your recent stay in our area. I am glad that you found our front desk staff to be friendly and helpful. I would have expected nothing less from them, but that is always nice to hear. Thank you for giving us a review, it is very much appreciated. Upon receipt of... More

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Additional Information about Quality Inn

Also Known As:
Quality Hotel
Quality Hotel Cromwell
Comfort Inn Cromwell
Cromwell Comfort Inn
Address: 111 Berlin Rd., Cromwell, CT 06416 (Formerly Comfort Inn)
Region: United States > Connecticut > Cromwell
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Wheelchair access
Hotel Style:
Ranked #4 of 4 hotels in Cromwell
Price Range:
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
The Quality Inn® hotel is ideally located just six miles from Wesleyan University. This Cromwell, CT hotel is minutes from the XL Center, Trinity College, the University of Hartford, Yale University and Dinosaur State Park. The Hartford-Brainard Airport is 15 miles, the Bradley International Airport is 25 miles and the Tweed New Haven Regional Airport is 30 miles from the hotel. This Cromwell, CT hotel provides business travelers with access to fax services. In addition to standard amenities, some guest rooms are equipped with refrigerators and microwaves. Non-smoking rooms are available. Valet cleaning services are offered for guest convenience. ... more   less 
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