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All 29 Durango hotels »

BEST WESTERN PLUS Rio Grande Inn

3.5 of 5
400 E Second Ave, Durango, CO 81301
Hotel amenities
Ranked #9 of 29 hotels in Durango
3.5 of 5 stars 107 Reviews
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107 reviews from our community

What travellers say about this hotel
  • Happy Hour(7)
  • Train station(6)
  • Indoor pool(6)
  • Easy walking distance(3)
  • Parking lot(3)
  • Hot tub(3)
Traveller rating
    36
    20
    21
    15
    15
Only show reviews for Family (35) | Couples (29) | Business (6)
Date Rating
FlynGramma
Los Gatos
Contributor
15 reviews
7 helpful votes
5 of 5 stars Reviewed 4 December 2011

We visited Durango, Colorado while attending a Seminar. I would, highly, recommend a stay at the Best Western Plus in Durango. Our room had all the amenities anyone would need and it was very clean. The front desk staff were very friendly. Durango is a very nice small town. We took a ride on the Durango-Silverton Steam Train, a must... More

Was this review helpful? Yes
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review
12 December 2011

Thank you so much for the kind review. We so appreciate your business and hope that you will return again and enjoy more that the area has to offer. Mary Kay Dobson More

wendy h
Glenwood Springs, Colorado
Reviewer
5 reviews
2 helpful votes
1 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

After a long ride on motorcycles in July, we finally got there. The front desk young lady began checking us in.. She Wanted the bike plate numbers. I did't have them. and asked if I could just give make and colors. She respond "yours are not the only bikes in the parking lot..." ok...then I questioned the room price It... More

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gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review
12 December 2011

Please accept my sincere apologies for my employees shortness with you at check in. We do get a great deal of motorcyclists staying in the summer months and it does help us if we have more information to contact the owner of the bike if there are issues during their stay. We do pull the air conditioning units out of... More

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aquamarina75
schweiz
Senior Contributor
39 reviews
14 helpful votes
3 of 5 stars Reviewed 22 November 2011

We stay a lot in BW, this was the most moderate one (but pricest) we stayed on our trip. The rooms are dark and could use some renovations. The indoor pool is great, but as the rooms are directly above and around it, you hear the laughing and playing very loud through the glass door of the rooms. Breakfast was... More

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gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review
30 November 2011

I am so sorry that you did not enjoy your stay with us. We are currently working on the lighting in the rooms to make them brighter. We have replaced all of our case good this year, added flat screen television sets, and upgraded our linen. We have also added several breakfast items and I again apologize that you were... More

AmyinVail
Vail, Colorado
Senior Contributor
34 reviews
33 helpful votes
4 of 5 stars Reviewed 19 November 2011

Stayed here one night for a high school volleyball game the following morning. Easy walking distance to restaurants. Clean rooms, nice reception at night and breakfast in morning. Nice flat panel televisions. Location/parking lot a bit dark in the evening. I would stay here again. More

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gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review
30 November 2011

Thank you for the review. We do have a great location and offer several amenities for our guests. We are adding lighting to our parking lot and redoing our bathrooms this off season. We enjoyed having your team stay with us and hope that they will consider us again in future travels to the Durango area. More

howardmims
midlothian texas
2 reviews
1 helpful vote
4 of 5 stars Reviewed 14 November 2011

Weather prevented us from continuing on to Cortez. We were lucky to find something close ... More than I wanted to pay . 127$ for two bed room ... But hey it's downtown More

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gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review
30 November 2011

Thank you for responding on Trip Advisor. We appreciate your input and your business. We hope that you will consider us again if your travels bring you to Durango. Mary Kay Dobson General Manager Best Western Rio Grande More

Ixchen
Denver
Contributor
19 reviews
8 helpful votes
5 of 5 stars Reviewed 10 November 2011

My wife and I stayed at this hotel in the latter part of October as part of a group. The rate of $86 was the group rate. the room was large,well furnished, large king bed with the assortment of pillows, quality linens, etc that one finds in the better hotel/motels such as Hampton Inn and Doubletree.. The location of the... More

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gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review
14 November 2011

Thank you for the review. We have been upgrading the hotel and adding the better amenities that you described. We always appreciate the input as we try and be the best hotel that we can be. Thanks again! Mary Kay Dobson General Manager Best Western Rio Grande More

wkndtrips
Littleton, CO
Senior Reviewer
7 reviews
6 helpful votes
5 of 5 stars Reviewed 9 November 2011

Best free breakfast ever! From your basic cereal, to hot biscuits with gravy, sausage sandwiches, waffles, fruit, donuts, plus more! Even got free drinks for happy hour! Nice indoor pool and hot tub (could be a little warmer). Very comfortable rooms with great shower heads. Excellent location! Short walk (<5 min) to train depot and main street. More

Was this review helpful? Yes
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review
14 November 2011

Thank you so much for the nice review. We so appreciate your business and hope you will stay with us again soon. Mary Kay Dobson General Manager Best Western Rio Grande More

roger d
Willow Park, Texas
1 review
1 helpful vote
5 of 5 stars Reviewed 2 November 2011
1
person found this review helpful

On a recent motorcycle trip with a co-worker we stayed in your hotel and I had to comment When we were checking out we ask the desk clerk for directions to the nearest motorcycle shop, she told us how to get there and we left. While at the cycle shop we received a call from the hotel stateing that the... More

Was this review helpful? Yes
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review
14 November 2011

Thank you for the kind review. We were so happy that we were able to reach you before you left town. I do have some great employees and I appreciate your acknowledgement of them. Mary Kay Dobson General Manager Best Western Rio Grande More

consumerchamp
denver
Senior Reviewer
7 reviews
6 helpful votes
5 of 5 stars Reviewed 28 October 2011
1
person found this review helpful

One of the top two or three BW hotels I've stayed at in the last five years: clean, quiet and comfortable; incredibly caring and attentive staff; complementary breakfast well above average for BW's; well-tended pool and hot tub in a center court atrium. Location puts you within walking distance of narrow gauge railroad station, some great restaurants and shops. Reviewer... More

Was this review helpful? Yes
gmcha, General Manager at BEST WESTERN PLUS Rio Grande Inn, responded to this review
29 October 2011

Thank you so much for the kind review. We do have a great helpful and friendly staff and they do go out of their way to take care of our guests. We appreciate your business and hope that you will come back and stay with us again in your future trips to the Durango area. Mary Kay Dobson General Manager More

ronjmb
Iron Mountain, Michigan
Senior Reviewer
7 reviews
2 helpful votes
2 of 5 stars Reviewed 6 October 2011

Room was average but way over-priced. I Ieft and expensive camera battery and charger in the room which called about the next day. The desk clerk told me I had to call back and talk to a specific person during certain hours about left items. I said this was not possible as I was taking tours and would be away... More

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BEST WESTERN PLUS Rio Grande Inn Also Known As

  • Best Western Durango
  • Durango Best Western
Address: 400 E Second Ave, Durango, CO 81301

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BEST WESTERN PLUS Rio Grande Inn
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