The general manager is very prissy. The breakfast is not as advertised, it was actually very cold, as well. The breakfast girls were catty toward one another and very rude to the guests of the hotel. If there is one person on their staff who is exceptionally nice, it is their maintenance man, he was helpful and very friendly. The... More

The hotel has been renovated since we stayed here last with a few improvements. The price has also increased greatly, but the hotel has not made THAT many upgrades to warrant such increases, being about the same price as a hotel actually located downtown! It is convenient, however, to the downtown area being a short distance to the Museums, Sports... More

The updated room I stayed in with my sister during the Denver Gift Show was lovely, with comfortable pillow-top beds and even a fridge. BUT they had no non-smoking rooms available and in spite of the comfort I would never again stay in a smoking room in this hotel. I kept my clothes, wrinkled and sealed, in my suitcase but... More

Having stayed here for many years at least 2 times a year. This will be the last time. If you ned to work on the internet don't bother its become snail paced. It brings back old memories of plugging in phone lines. Although you can see the have upgraded the beds...way too soft. And have brand new tvs in the... More

The pictures on the internet are so off! This place was not nearly as nice as it appeared on the web! The place reeked of paint. The hallways are dark and dingy. The rooms though have been recently redone are still old. Our room the noise from the 25state highway was so loud we had to sleep with ear plugs.... More

I have been staying at this location for at least ten years. But, upon stopping here in September, I will never stay here again. The girls at the front desk were just awful!!! They couldn't be any more rude and insulting. Please forget about staying here!!!

First impression was the strong smelling cleaning agents from the lobby all the way into my room. Can tell it's an older hotel that has had a cheap make-over. For example, tile in tub/shower has been painted/coverered as well as the counter in the bathroom. Duct tape covering the 4"x5" hole next to the shower head was a little disturbing.... More

Good central location but no easy exit off highway. My room was clean but the hallway smelled like dirty socks. The mattress was old and I could feel the springs as I sat on the side of the bed. There is a limited hot breakfast that comes with your stay. There is a free shuttle within a five mile radius... More

I was at this Hotel just for two nights, for a merchandise Mart Show. The customer service at this Hotel was So Poor, I would NEVER return! I was referred to this hotel because it was connected with the Denver Merchandise Mart. I even called before I made reservation, to make sure I would not have to go outside for... More