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All 146 Denver hotels

Sheraton Denver Downtown Hotel

4.0 of 5
1550 Court Place, Denver, CO 80202 (Central Business District)
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Sheraton Denver Downtown Hotel
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Ranked #60 of 146 hotels in Denver
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906 reviews from our community

Traveller rating
    191
    334
    240
    99
    42
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Families
110
 
Couples
180
 
Solo
99
 
Business
433
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 16 June 2013 NEW via mobile

I spent four nights here. Overlapping conventions caused severe delays in access to rooms. Service was kind and honest about the matter, however, the rooms were average at best and lacked cleanliness requiring room changes. I am a loyal SPG member. I would not choose this location again unless required by reason of a convention. The convention facilities were excellent... More

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Appleton, WI
Top Contributor
107 reviews 107 reviews
32 hotel reviews
Reviews in 39 cities Reviews in 39 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW via mobile

What a location! If you want to stay in Denver and be in the hub if the city, this is the place. They actually have 2 buildings and it is a bit of a maze. Great places to eat, the pool is really cool on the roof. We couldn't use it because of the wild fires (very smoky). The room... More

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1 review
2 of 5 stars Reviewed 15 June 2013 NEW via mobile

First let me say that I prefer Starwood properties and try to stay in them when possible. This was the worst stay I've had at any of their properties. I was greeted by an unhelpful bellman who immediate told me my truck was too tall for the parking garage so I couldn't valet. He directed me to a self pay... More

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Chuck S, Manager at Sheraton Denver Downtown Hotel, responded to this review
17 June 2013

Dear MCMCB, I truly appreciate your comments and will definitely forward them to our parking operation leadership. I am sorry that your arrival experience was not more welcoming, we strive to make this a pleasant experience and it was not such in your case. I also apologize that your In Room Dining experience was not more positive as well. We... More

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Colorado Springs
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 13 June 2013 NEW

Spent four nights at this hotel. I should have known that it wasn't good when I was informed at check -in that they had put someone else with the same last name into my room the day before. I asked if they had the same first name, if they reserved a room for the same duration, were they from the... More

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See 3 more reviews by ogrkkco for Denver
Chuck S, Manager at Sheraton Denver Downtown Hotel, responded to this review
17 June 2013

Dear ogrkkco, Thank you for your comments regarding your arrival experience and the concerns you outlined regarding your accommodations. I am sorry that our Front Office team made an error in your case. This should not have happened. I am also sorry that you did not enjoy your room and the amenities if provided. We do deliver refrigerators upon request.... More

Bloomington, Illinois
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 13 June 2013 NEW

The hotel was nice and in a great location just off the 16th Street Pedestrian Mall. Our room had a great view. There was a spot in the bathroom ceiling that looked like it needed attention. We ordered room service for breakfast. They told us it would be 30 minutes or less but it took almost an hour, the food... More

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Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed 9 June 2013 via mobile

We stayed in a suite so we didn't have to travel to and from comic-con. It was on the seventh floor over looking the mall and the mountains. Check In had me scared cause the line was almost out the door but we only waited about 15 mins. Josh our front desk guy was more than knowledgeable and super helpful... More

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SheratonDenver, Director of Sales at Sheraton Denver Downtown Hotel, responded to this review
13 June 2013

Dear badgerfighter, We are delighted to hear that upon arrival, you had a smooth check in despite the long line! Our first priority is to our customers and we are happy that we were able to create such a memorable experience for you. We hope you enjoyed Comic-Con and are excited to hear that the next time you are in... More

Toronto
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
1 of 5 stars Reviewed 8 June 2013

With the brand, and location was expecting MORE. The hotel is in a great location, but there are other places I will stay next time. the Rooms were noisy (the fans in the room were so antiquated), tiny grungy bathrooms, small rooms, wireless is terrible, but the biggest beef -- horrific service and terrible attitude from front desk staff. They... More

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Chuck S, Manager at Sheraton Denver Downtown Hotel, responded to this review
10 June 2013

Dear Kamala69, Thank you for your comments regarding your recent stay at our hotel. We use this feedback to constantly improve our service and the hotel to exceed the expectations of our guests; I am so sorry that we failed to do so in your circumstance. We definitely should have prepared your room better prior to your arrival as well... More

Colorado Springs, CO
1 review
5 of 5 stars Reviewed 6 June 2013

From the start, staff was responsive to questions and helpful with suggestions. It started with Francisco at the front desk. He set the tone for the positive experience we had during our multiple night stay. Valet parking was a breeze. Access to restaurants and 16th Street Mall make this a great location. The staff will bring us back.

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SheratonDenver, Director of Sales at Sheraton Denver Downtown Hotel, responded to this review
11 June 2013

Dear Barkuno, Thank you for your loyalty to the Sheraton Denver Downtown Hotel. We are delighted to hear that your stay with us was successful and memorable. One of our greatest qualities is our staff and we feel very lucky to have Francisco as our associate. We have contacted our front desk to share your wonderful compliments. We are happy... More

1 review
5 of 5 stars Reviewed 6 June 2013

I stayed at this particular Sheraton hotel for a few nights a week ago and found the staff helpful and courteous. They told me all about their amenities and had a lot to say about what was going on in town. The concierge melissa referred us to Willie gs. Excellent restaurant terrific seafood options. I also loved the rooftop pool... More

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SheratonDenver, Director of Sales at Sheraton Denver Downtown Hotel, responded to this review
11 June 2013

Dear dsmith1969, We are pleased to hear that your stay with us felt like home. We strive to make each guest feel as important as they are and we are delighted we accomplished just that during your journey to Denver. We feel very fortunate to have associates like Matt and Melissa on our team and feel that it is their... More

Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 5 June 2013 via mobile

I was just here for a set of business meetings. Overall it is not a bad place, good location but I was in the "Tower" building and the bathroom was very small, if you stay here ask for a room in the Plaza building from what I understand from my coworkers the rooms are bigger and nicer. We held our... More

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See 2 more reviews by JCFOhio for Denver
Chuck S, Manager at Sheraton Denver Downtown Hotel, responded to this review
7 June 2013

Dear JCFOhio Thank you for your comments, I do agree, we have one of the best locations of any hotel in the Denver Metro Area, located directly on the famous 16th Street Mall. I am sorry that you found your accommodations too small for your needs. You are correct; we do have quite a few different room sizes and types... More

 
 
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Additional Information about Sheraton Denver Downtown Hotel

Also Known As:
Sheraton Denver
Adams Mark Denver
Adamsmark Denver
Denver Sheraton
Address: 1550 Court Place, Denver, CO 80202
Phone Number:
Region: United States > Colorado > Denver > Central Business District , Downtown
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Luxury Hotels in Denver
#46 Family Hotels in Denver
Price Range: €€
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
The Sheraton Denver Downtown Hotel is centrally located in Denver's financial and business districts, surrounded by fantastic shopping, microbreweries, restaurants, and other activities. ... more   less 
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