We stayed here the weekend of 1/28/12 we did not have a good experience mainly due to lack of communication between hotel staff. Since this incident, the hotel has stepped up and made things right. The GM of the hotel Raja went above and beyond our expectations to try and make things right...for this we are extremely grateful. Rooms, are...
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I stayed at the Quality Inn earlier this month for a total of 9 nights after booking through booking.com. I had booked a King room with microwave and fridge, but on my arrival, I was told that such a room did not exist as King rooms do not have a microwave and fridge. I was given the choice of a...
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The room was clean and comfortable and the price was just right. The location didn't feel very safe though and the car park feels up very quickly. If you were like me and didn't really care much about visiting downtown then the location is acceptable. Otherwise you might want to stay somewhere more convenient. But for the price it was...
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Dear Guest,
Thank you very much for sharing your valuable experience with us. I am glad to hear that really like our hotel and service. We are working very hard with city to make our guest comfortable and soon we will see the results.
We have been told several time by so many guest that they were little worried about...
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We arrive late on 25th of october at the Hotel. The weather was bad and we had been a little lost because the signs a not so well display. At the reception the young guy wasn't very kind and try to give us the room as quikly as he could amd was not very helpfull about informations like restaurants near...
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Dear Guest,
Thank you very much for sharing your valuable experience with us. I am writing to let you know that after reading your review, we need to update our staff little bit about the basic help to our customers. We believe in 100% satisfaction and in your next visit you will see the change.
I am really glad to...
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Went to Denver, CO for 5 days booked hotel through Booking Buddy. At first sight the hotel was disappointing...it wasn't amazing to look at, just OK! After checking in I found the staff very helpful and pleasant. The room was large, clean and well tended by house cleaning staff. I paid very little for my stay there and was not...
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Dear Guest,
Wow! Wow! Wow!
This really made our day! Thank you again for sharing such a nice feedback with us. Our staffs take pride in giving you 100% satisfaction. Thanks for your time and valuing our customer services.
I am really glad to hear that you had wonderful time with us and you had enjoyed your stay with us....
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As others have said the location is not really great. There is nothing around in this rather industrial area. It's easy to get off 1-25 south to get to the hotel. Not too bad from I-70 in either direction.
The hotel is older, kind of an 80's throwback, but it was pretty well taken care of. I will also say...
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Dear Guest,
Thanks for sharing your feedback with us. We really appreciate your time and letting us know that areas we can always improve on.
I am glad that you liked our service and hot breakfast and housekeeping standards. but unfortunately the incident took place at the desk between two employees was quite unfortunate and I just wanted to assure...
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I stayed for one night on September 29, 2011 for the annual GABF downtown convention center. One of the perks that this hotel offered, is the shuttle service to downtown. The shuttle dropped off a group of us at the entrance (really convinient). Since I stayed out late I also got to enjoy the check-out at 12:00 most places have...
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Affordable, that is the best thing i can say about it. we arrived in denver only to find out the shuttle to the airport was $50, we took a bus into town and waited for the hotel shuttle at a designated drop off point , where we waited an hour while the receptionis and the driver sorted out thier miscommunication,...
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Hi Jay,
How are you doing? I hope you had great trip back home. Thanks for sharing your experience we certainly value our guest feedback and we make every efforts to improve our services. I am really glad that you liked that value you got for your room you paid for. It’s little quite unfortunate that you had face little...
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We were looking for a hotel near the train station. The hotel is not near it, and the driver couldn't find the interim location of the train station while Union station is being renovated. The driver couldn't find the address we had for the location. The restaurant is 0 stars.
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Dear Guest,
It's very unfortunate that you did not like our shuttle service, we had so many guest told us that shuttle service is very plus for them to stay with us. Union Station is only 5 minutes away from us. Unfortunately construction work on the site keeps changing and therefore it could be confusing to anyone of us.
We...
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Just a short note to say my wife and I have all good things to say about our four day stay (September 15 through 18) at the Quality Inn. Even though the hotel was crowded with the “gem” event…all went very smoothly.
Everyone at the front desk, the breakfast area, and the bar area were so very friendly and helpful....
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55 Reviews
159 Reviews
