Pleasant staff, clean rooms, great FREE breakfast, in room coffee maker actually had coffee that was drinkable! I could go on, but the bottom line is this is a good place to stay. My only gripe is the beer selection at the managers reception. Free beer choice is Bud or Bud-Light, really ? How about something local to the area?...
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This hotel exemplified customer service and comfort in an airport hotel. I was warmly greeted and allowed to check in early, which was a pleasant surprise. My room was comfortable and everything worked. When I went down for dinner, during the time of happy hour, my server offered me a free drink since it was still happy hour. Dinner was...
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Thank you so much for your positive comments. We do value our customers and I am glad that spirit of Embassy Suites hospitality shone through on your stay.
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We were here for a 2-day business meeting, and I'd consider coming back just for some R&R.
Two things to note:
Happy Hour - 5:30 - ? offers free drinks and snacks in the lobby. Not only a fabulous sangria, but free munchies, pita and hummus, popcorn, carrots/celery and more.
Breakfast Buff - this would be a $16 breakfast if...
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I was so glad to read of your satisfaction with your stay! Thank you for taking the time to share yoru thoughts with others. I was especially pleased to read of your satisfaction with our special Embassy Suites benefits of complimentary Manager's reception and the complimentary breakfast. We are so happy we were able to make your time away form...
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I decided to stay at this Embassy Suites because I usually stay at an airport hotel the night before I fly out the next morning after a business trip. When I booked the hotel using our corporate travel agent it said the internet was free, well when I got there it wasn't. The manager's reception was pretty normal for an...
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I was sorry to read of your dissatisfaction with your stay. I would like to respond to your concerns if I may. With regards to the internet, we do not advertise anywhere on any of our sites that the internet is free. However, there are sometimes corporate sites or other independent sites that do have misinformation and when we are...
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My wife and I stayed here the night before flying out to Cancun and I was surprised at the level of service. On the pick-up from the airport, we had to wait about 45 minutes and make multiple calls to the hotel to find out where they were. Unless you are elite rewards member, the internet is $15/night. The TV...
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I was sorry to read of your concerns regarding your stay with us. I can assure you your experience is not indicative of the service usually provided at our hotel. I can say with complete confidence that a stay in our hotel is a step above the Holiday Inn. I would welcome the opportunity to serve you again and demonstrate...
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Had the opportunity to stay at the Embassy Suites DIA as a result of a canceled UA flight, and had a nice stay overall. This property is a short 10 minute shuttle from the airport. The room was clean and furniture appropriate - no complaints with sleeping or adjusting temperature to desire. Shower and bathroom amenities fit the typical ES...
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Thank you for your thoughts regarding your recent stay. Although I know it is never fun to be the victim of a cancelled flight, but I am glad we were able to make your unexpected layover as enjoyable as possible. Hopefully we will see you again on a planned visit!!!
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Excellent location close to the airport, spacious clean rooms, hearty breakfast cooked to order. No issues whatsoever. Would come back again.
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Thank you so much for your feedback! I will certainly share your comments with the team! Hope to see you again soon!
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I have stayed at this property at least twice a year for the last 4 years and finally wanted to take a moment to offer high praise and compliments to Monica Pitt and her staff for the outstanding service and quality stays my company and I have had over the years.
This property is optimized for business travelers and provides...
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How wonderful to read your comments. I know you must be one of our regular guests and we certainly appreciate your loyalty. I couldn't have said it better myself and I am so grateful that you recognize all our hard work!
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I will give you the good news first - bed comfortable - lots of pillows to choose from. Nice TV's flat screen - granite in bathroom - which was nicely decorated. Had a beautiful christmas tree in the lobby. Bar service was great by Jenny who also works front desk in the wee hours of the morning. Hotel was very...
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Thank you for your comments. We certainly appreciate you taking the time to let us know. I can assure you the issue with the shower curtain and the air conditioning noise are not common issues at the hotel. I will certainly be following up with both the Housekeeping Manager and Chief Engineer to have them pay special attention to these...
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They are fine, but don't expect them to actually provide room and a meal. I just drove to a nearby McDonalds. My room fee included pizza, salad and pop along with the room. No food. Next time I won't waste my $ on a room and food included fee! The rooms are clean and the location is convenient to the...
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I aplologize for the inconvenience you experienced regarding your pizza package. Although your comments are not very specific about the actual details of the incident, I can assure you we serve food daily from 6am - 11pm. Maybe you arrived after 11pm? If that is he case, we certainly would have been happy to refund the difference for the meal...
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100 Reviews
